Red Tea Box

696 Queen St. West
Phone: 416.203.8882

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Rating: 2.1/5 (8 votes cast)

Red Tea Box
The Red Tea Box sells spectacular fondant dessert creations, boasts a sparkling coach house slash tea room in the back and has an excellent selection of loose leaf teas. There may be "no outside food", "no reservations", "no groups larger than six" and the "last seating is one and a half hours before closing" but if you can find your way around the constraints, it's worth stopping by to see (and eat) the pretty.

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The food is great but the owner seems to be want to spread her misery

Posted by: Anonymous at July 5, 2008 9:07 PM

TERRIBLE MANAGEMENT. Although the food and presentation are very pleasant, Red Tea Box is an absolute disaster when it comes to customer service, especially for families with little children well versed in the art of dining in public "adult" type spaces. To be specific, the manager is so rude, it is shocking. The same has been said by others in their dealings with her on issues unrelated to children. Shame for this cute establishment that has worked so hard on creating a wonderful niche in the culinary world. Something as simple as manners lacking can hurt when the word spreads quickly.

Posted by: lolo at July 22, 2008 4:25 PM

i can't agree with Catherine more. I do not have little children however I have had the same unfortunate experience, shame on we more than once. This women is the rudest individual I have ever come in contact with. I love the food at the red tea box however she is enough reason never to go back and to make sure no one you know ever goes there either.

Posted by: Anonymous at July 25, 2008 7:06 PM

The woman owner is deservedly getting such a bad reputation for her rudeness all over the internet. I wish someone would boot her out and takeover with the same recipes because the food is divine. Nevertheless, I still go there every once in a blue moon and just avoid her.

Posted by: Anonymous at September 14, 2008 10:42 PM

the red tea box is a cute idea. with a cute patio.
but whoever the lady is upfront (asian woman) should get fired. and if she owns the place, she should get some lessons on how to deal with customers.
the food was okay. we got the beef sandwich and mushroom soup. the sandwich was tasty. so was the soup, but it was obvious that it was reheated. i didn't have to blow on my soup or wait for it to cool down (like their tea) to have some.
and the biggest disappointment (besides poor management) was dessert. the bill came up to $35, which is fine, but not if almost half of it was spent on a chocolate malt layered cake that was old (it was too crumbly). too much fondant, little cake. i feel like i paid $11 just to eat fondant.
all in all...i'd probably go back. but like anonymous, i'll just avoid the b!tch (or maybe just bitch at her back) and have dessert elsewhere.

Posted by: melissa at October 11, 2008 5:05 AM

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