Golden Mint Coffee + Tea Co.

Golden Mint is a cafe in Rosedale that sells amazing caramel/chocolate covered apples as well as truffles, coffee, tea, smoothies, juice and wraps. We'd have more photos but when we stopped by the staff told us sternly not to take photos because "we aren't looking for promotion at this time, but if you like, we can call you when we are ready." Whatever.
Photo by Tanja

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I was standing on the corner, kitty to Golden Mint, when I looked over in the direction of GM and saw it for the first time. I'm not stranger to that intersection and have been to the Starbucks there many times. So I was surprised that I hadn't noticed it before.
I don't know what the deal is here. A bit of money went into this joint for sure. The female baristas who took my barely drank drink weren't in the least bit interested why I didn't drink it. I ordered a lemonade or iced tea - I forget - and it was very good. But the coffee, a macchiato, was horrible and not properly made. Okay, What's proper? It wasn't up to culinary coffee standards. But if that's not what the owners are striving for, then I guess you can't say too much about it. But it wasn't drinkable either.
I've been there twice and felt awkward and ill-at-ease each time.
If they're "not interested in promotion" then why do they have a website? http://www.goldenmint.com/contact.htm
I don't understand the place or its management and, considering all the nearby competition, wonder how they stay in business.