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Cafes

Bulldog Coffee

Posted by Elizabeth / Posted on April 9, 2010

bulldog cafeBulldog Coffee is not without an extra shot of bad customer service (if the anonymous internet commentator brigade is to be believed), but on my weekday visit I found no evidence to support the horror stories.

bulldog cafeIt's 8 a.m. and it's raining, and one by one customers file in - quiet and wet. Stuart Ross is behind the counter explaining to me exactly what makes Bulldog unique. It starts with a seven bean private blend from three different locations in Central and South America and Africa, and ends in an expertly pulled double shot espresso in sizes "Cappuccino," "Bulldog," and "Latte" depending on how much milk you prefer. As they walk through the door, customers light up at the smell of fresh baked croissants and Stuart's friendly greeting.

Six years ago, while out walking dogs, Stuart came across the former beauty salon/convenience store space for lease at the corner of Church and Granby, just a block south of Maple Leaf Gardens. Boatloads of training from Canadian National Barista Champ Sammy Piccolo and a few Barista Championship titles later, he considers himself to be the godfather of the third generation indie coffee scene in Toronto and has turned out baristas that have gone on to start other well known cafes around the city, like Mercury and Dark Horse. Curious though, that Bulldog is not a member of the newly formed Toronto Coffee Conspiracy of which Mercury is a member.

bulldog cafeFor $3 you can fill yourself up on any of the treats in the fridge case, but the showstoppers are the fresh baked croissants and pain au chocolate, that fill the air with that distinct smell of "I really shouldn't eat this for breakfast but I'm going to anyway" yum.

bulldog cafeAlso at the $3 price point are hot drink offerings typical of what you'd expect in a coffeehouse (espresso, cappuccino, macchiato, etc.), and if you ask, Stuart will draw you a bulldog in your cup using the thick and rich crema that tops up your hot beverage. There is a fair trade espresso option, as well as an assortment of basic teas. For more adventurous types, try the specialty "Chocolate Chai" or the "Blanco Bulldog" - a white hot chocolate with a shot of espresso for $4.50.

bulldog cafePerfection and a commitment to the coffee experience, from the moment you smell it to the way it coats your mouth "like velvety smooth pajamas wrapped around your tongue" is what makes Bulldog stand out from pack. Bulldog is open 8 a.m. to 7 p.m. on weekdays, 10 a.m. to 7 p.m. on Saturday and 10 a.m. to 4 p.m. on Sunday. There's a patio on the sidewalk, and extended hours in the summer. bulldog cafe

Discussion

78 Comments

ep / April 9, 2010 at 10:37 am
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I hate styrofoam cups, why would anyone serve decent coffee in those things?
LK replying to a comment from ep / April 9, 2010 at 10:52 am
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because it's hands-down the best coffee in toronto.
loveee bulldog.... loved the darker interior better before the renos tho.
Joe Scratch replying to a comment from ep / April 9, 2010 at 11:31 am
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The reason this place serves styrofoam cups is because its cheaper than paper. People should "vote with their feet" and not support any cafe that serves styrofoam cups!
nick d / April 9, 2010 at 11:53 am
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Used to dig Bulldog.... before I discovered Manic Coffee.
ddd / April 9, 2010 at 01:00 pm
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I love the coffee here, but I do think you can run into pretentious, "purist" attitudes from time to time. I once had to meet a colleague there, after already having too much caffeine that day; so I asked for a decaf, only to meet with a totally inappropriate scoff by the barrista. I mean, come on, a "Bianco Bulldog" is hardly a purist coffee drink.
Jason / April 9, 2010 at 01:12 pm
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Did the author identify herself as writing an article for BlogTO? No surprise the bitchiness was in check. But take an extra second to decide if you want a single or a double or ask an innocuous question like if they have lactose-free milk and you'll get a taste.

And sytrofoam cups are ghetto. Are they going for the muffler repair shop vibe?
Jack S. replying to a comment from Jason / April 9, 2010 at 01:26 pm
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But Jason, don't you get that the author is so much more authentic for having liked a place that other people find too harsh? Mmm...that sweet authentic feeling washes over us.

Poor customer service shouldn't be tolerated. People in this city need to stop taking it.
Elizabeth replying to a comment from Jack S. / April 9, 2010 at 01:37 pm
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In response to Jack and Jason:

I did identify myself as writing for blogto, as I always do (it's hard to look inconspicuous with a DLSR and notepad!)

Given the negative comments and reviews I had read before visiting, I felt that a fair way to approach this profile was to acknowledge that Bulldog has a lousy rep for customer service, in addition to providing commentary on what I experienced while I was there. I cannot possibly comment on other people's experiences but it didn't go without mention in the lead, and in the first paragraph.

If people aren't happy with service, they should absolutely stop taking it, I couldn't agree with you more.

Jack, I don't make any claims on authenticity (not entirely sure what that means in this context but...) I don't even drink coffee.
Joe / April 9, 2010 at 01:47 pm
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Awesome coffee. If I'm in the neighborhood then it's where I go, and I never think twice about it.
matts / April 9, 2010 at 02:14 pm
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OK, am I the only one that thinks sending a coffee non-drinker to review a coffee shop is like sending a vegan to a steakhouse? If you can't evaluate their crema, what good is the review for?
Elizabeth replying to a comment from matts / April 9, 2010 at 02:26 pm
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It's not a review, it's a profile.
Michael / April 9, 2010 at 02:55 pm
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Love Bulldog!

The Staff are great and often very busy!

Sometimes when you're bitched at you bitch back no?

How about giving the guys who work very hard here a break and not be that bitchy customer that no one likes! If you wanna grump bucks is up the street about 2 blocks!

I for one love a little grump with my coffee keeps it real!

Oh ya and those Carmel crunchy treats with the apricots on top are to die for! And if your an early bird you might be lucky enough to get one of the fresh baked Choco croissants!
Vic / April 9, 2010 at 02:56 pm
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Have been a bunch of times, and it is absolutely true that they have poor customer service. Haven't had any problems with the owner but one of the baristas has a piss-poor attitude. Last time I went I vowed never to go back and I haven't.

Too much attitude. It's not like this place is Sam James or Dark Horse. They need to check their ego.
Michael / April 9, 2010 at 03:11 pm
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You want less ego and attitude on Church St ROFLMAO!

Thanks a good one! Got another?!
matts / April 9, 2010 at 03:20 pm
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Perhaps I misunderstood the line on the previous page that said:

"Read my review of Bulldog Coffee in the cafe section"
matts / April 9, 2010 at 03:21 pm
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Or the byline on top of this page:

"Posted by Elizabeth / Reviewed on April 9, 2010"
Elizabeth replying to a comment from matts / April 9, 2010 at 03:31 pm
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Matt, I appreciate your attention to detail on blogTO standard post and link formatting and whatnot but this post was intended to be a profile and not a review, as are all my other cafe posts. I prefer the readers to draw their own conclusions, based on pictures and a general overview of the place and its offerings, rather then from my (rather unqualified) opinion on coffee.

Though going from cafe to cafe sure has given me a better appreciation for the stuff! Bulldog is definitely up in my top 3.
matts / April 9, 2010 at 04:32 pm
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Don't get snippy, Elizabeth. You may think you're writing a profile but people will read it as a review. Period.
Jason replying to a comment from Elizabeth / April 9, 2010 at 07:19 pm
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Elizabeth, it's effing ridiculous for a non-coffee drinker to be reviewing a coffee joint - or "profiling" as you so disingenuously call it. I'm speechless at the stupidity of this. If you don't drink coffee, you have no business writing reviews of cafés.
ffad / April 9, 2010 at 07:21 pm
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Uh, no, they won't, especially since she doesn't actually review it. Nice profile.
Not impressed replying to a comment from ffad / April 9, 2010 at 07:41 pm
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Uh... yes, they will, since the link to the article from the main page includes the invitation to "read my review", the top of this page indicates when the "review" took place, the right sidebar includes this so-called profile under the "Reviews" section under "Recently Reviewed" and this so-called profile is sent to subscribers of the RSS "Reviews" feed. Not to mention the fact that "profile" is not mentioned anywhere, the so-called profile looks like hundreds of other reviews on blogTO and that even if Elizabeth-the-non-coffee-drinking-cafe-profiler actually made a distinction between "profile" and "review", few would properly make any distinction.
Aaron / April 9, 2010 at 08:07 pm
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People who fight over the internet are soooooo cool.
If you don't like it, don't read it.
jameson / April 9, 2010 at 08:36 pm
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Pretty great coffee, kind of lame scones though.

If you want better service go in the afternoon or on weekends, that's what I do haha
Mick / April 9, 2010 at 10:10 pm
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BlogTO bloggers - everyone who complains about the writing, just grow up and remember - IT'S NOT ABOUT YOU.
This website is intended to provide a service for people about shops and services in TO, not about the writing skills or politics behind the story. Get over it and write positive or negative things about the shop/restaurant/service/event they have reviewed.
By the way - bulldog - best coffee in TO and even better no free WiFi so the tables don't get jammed with one coffee an afternoon customers.
Jarrett / April 10, 2010 at 09:31 am
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If you're calling it a review I'm reading it as a review.
Gianni replying to a comment from Mick / April 10, 2010 at 09:33 am
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Why is it offside to criticize an author who purports to review a coffee place, but doesn't actually even drink coffee? In my books, that's fair game, Mick.
Aaron / April 10, 2010 at 08:02 pm
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I was about to comment on the fact that this review barely mentions the quality of the coffee, but apparently this isn't a review, so that's okay. (fyi: it's good. even to people who do drink coffee.)
The beans are not single sourced, and not fair trade (as mentioned in the "profile") and it's not actually an exclusive blend. I didn't get the name of the roaster, but was told there are other coffee shops with the same beans.
Stuart is often a little terse, and I hate to say it, but they are nice to their regulars.
The styrofoam cups are off-putting to drink out of, but they do have the advantage of keeping your drink hot for longer than paper. I also heard once that styrofoam is actually better for the environment because of the manufacturing process. Never bothered to look it up though.
Charles / April 12, 2010 at 11:13 pm
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Sometimes there is "attitude" or "moodiness" from staff; often there is "attitude" among the customers.

Is there a difference between a "price" and a "price point"? ("$3 price point" huh?)
Michael / April 13, 2010 at 12:27 pm
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So ya anyways....

It would be nice to hear from some people who actually like the coffee here!

I kinda feel like I'm the only one?

If your such a greeny then why not sit and have your cup in a glass and let them keep the styro cup...

Or even better bring your own reusable?

Out of all the Coffee shops in TO Bulldog and Red Rocket are tops in my book! Everything else is just reg old joe...
Sorin replying to a comment from Vic / April 16, 2010 at 12:49 pm
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Hi hear you Vic.
I was (and actually am) absolutely in love with their coffee - I used to take a "bulldog" every time. However - for some time they have a new young guy barista, that probably either doesn't love/accept what he's doing or it's just plain attitude. I have to walk some 15 min from my work during afternoon break for my "fix". I had no problem as long as I was treated respectfully...which was great with the other two guys (the owner and another barista)...but since the third one came...that's it. I used to be a regular - but now even though I love the coffee...but there are other options (Jet Fuel being actually a very good one). The last time I checked - the barista should serve me a drink...he's not doing me a "favor" of doing this.
Naomi / April 25, 2010 at 03:39 pm
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In spite of the excellent coffee I've stopped going to Bulldog as the owner is often quite rude. I'll take the lesser coffee with less attitude any day!
C. / April 28, 2010 at 01:28 pm
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Like so many have stated before me, Bulldog's customer service is horrible and should not be tolerated. I don't care how good their coffee is - if I'm not treated with respect, there's no reason to give them my service. If you're a bitchy customer, I'd understand, but I've seen and heard of too many customers being treated poorly for no reason. There's plenty of cafes around the city that have equally as good coffee without a side of attitude.
mdmg / June 23, 2010 at 02:03 pm
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The owner of Bulldog was an absolute troll to me on more than one occasion. Heaven help you if you pay with a $20.00 or try to use any small change to pay for your coffee.

It's a shame because their americano is one of the best I've ever had, but just because you know your way around an espresso machine doesn't mean you can treat people like shit.
Jordan / June 23, 2010 at 04:53 pm
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I'm not sure why there's so much negativity about the staff - I've always found them really nice - although a little bit eccentric. On the rare occasion they do push back a little - it's usually for understandable reasons, like putting your glass in a bin when your done. I'd say if you actually like having a conversation with your barista - then bulldog has you covered, if you prefer mindless smiling servers - there are plenty of other shops to go to.

Eric26 / June 24, 2010 at 12:04 am
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I had some ridiculously rich (and cold, I think) drink at Bulldog that involved Belgian chocolate and espresso. I hope they still make it.
Daniel / September 3, 2010 at 03:10 pm
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I'm going to have to agree with comments about the owner. He is rude and arrogant. If you're looking to enjoy your coffee then avoid this place at all costs. Horrible.
Florence / September 16, 2010 at 07:22 pm
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Has anyone ever thought about how this man might treat his staff?
I worked for him and I was verbally abused and degraded on a daily basis. Aside from being abused, I never got a pay cheque or the tips I worked hard for. Not only is this man crazy and delusional he is also criminal. Why people have not boycotted his business is beyond me.
Florence / September 16, 2010 at 07:22 pm
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Has anyone ever thought about how this man might treat his staff?
I worked for him and I was verbally abused and degraded on a daily basis. Aside from being abused, I never got a pay cheque or the tips I worked hard for. Not only is this man crazy and delusional he is also criminal. Why people have not boycotted his business is beyond me.
mik replying to a comment from Jack S. / September 17, 2010 at 11:02 pm
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If this guy is so nasty why hasn't anyone told him to fu*k off and thrown something at him? I mean it seems that almost EVERYONE in the city has had a bad experience there yet he remains in business and no one I've met has told him to shove it. Just step up, order, pay and if he doesn't smile or has some issue who cares, ignore him and go on with your day...or throw something, but for crissake stop whinging about it.

Go to Gene in Vancouver, it takes you 20 minutes to get a bloody coffee and the barrista is practically autistic when it comes to customer service, but the coffee's good. Not all experiences in life can be padded.

As to staff mistreatment and styrofoam that's pretty inexcusable.
Terry / September 22, 2010 at 11:53 am
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I was at the bulldog today for the first time and the Latte and croissant were great. The service was very attentive and friendly, I will definitely go back.
SChan / September 23, 2010 at 11:24 am
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I have been a long-time customer of the Bulldog cafe. The coffee is out of this world. No one can argue that. Stuart is VERY passionate about his business and the art of coffee making. Stuart, as a person, might not be everyone's cup of tea (coffee) but if you're looking for a certain type of customer service....then maybe this isn't the type of establishment for you. If you're looking for exceptional cup of coffee from a local business for a good price, and some interesting banter from a barista who grows on you (and trust me he does - give it some time), then keep visiting the Bulldog. There's a reason it has been in business this long and why people keep coming back.

p.s. Take reviews from ex-employees with a grain of salt. You have no idea why they are "ex"-employees.
Andrea replying to a comment from Joe Scratch / October 12, 2010 at 06:36 pm
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Bring your own thermos!!!!!!!!!!!!!!!!!!!
Fog / October 14, 2010 at 01:42 pm
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SChan, you are defending Stuart so much that your words do not sound trustworthy. Perhaps you are a friend of Stuart's.

There are 42 commends posted here and majority of us mentioned about the problem of this cafe -the owner is such a rude person. My friends used to work for him also and they told me horrible stories every week. I also had bad experience there as well and never wanted to go back since then.

I would not pay to have their espresso no matter how good they are if I knew that my day would be ruined by the stuck up owner.
NaomiF / November 4, 2010 at 01:16 pm
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I happy to see that Red Rocket has opened up a shop at Wellesley and Homewood just east of Jarvis. The coffee is great, the pastries are FABULOUS and the staff is pleasant.

Farewell Bulldog, you just keep hanging on to that idea that it's cool to be nasty...your attitude sours the taste of your coffee just a bit too much.
Erin / January 17, 2011 at 02:06 am
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Great coffee, friendly service, tasty pastries. I've given up my local coffee shop to head down to Bulldog even though it was an extra 10 minute walk. Well worth it.
Rob / February 23, 2011 at 12:25 pm
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Try tiping, pay for the service!!! Canadians are the cheapest people I know and bitch and complain about everything. Perhaps its time to get enlightened from your hipnotic state.
In other words, get real.
John replying to a comment from Aaron / April 5, 2011 at 09:26 pm
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Roaster: Classic Gourmet Coffee

Blend : Super Bar (available for retail, not exclusive to
anyone location)
Terry / May 31, 2011 at 03:08 pm
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Nice to see that you are opening another location in my neighbourhood at Yonge and Eglinton.

Mani / June 29, 2011 at 05:22 pm
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My favorite place for coffee! Absolutely wonderful!
Ela replying to a comment from ep / July 11, 2011 at 04:31 pm
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Absolutly agree! that's why I stopped going there.
geg / August 18, 2011 at 01:49 pm
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I went to the yonge/eg location on wednesday and the barista, a friendly japanese fellow named Massa, really made my day. Highly recommended
Terry / August 18, 2011 at 03:13 pm
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Just 2 short blocks from my condo at Yonge and Eglinton. Cheerful service and great coffee and food.
paul / September 1, 2011 at 10:38 am
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vile service.
Terry / September 1, 2011 at 01:41 pm
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From which Bulldog Cafe. I have had good service from both cafes.
richard / September 3, 2011 at 12:04 am
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I live a few blocks from their downtown location.
Whenever my schedule allows, i always go there to get a coffee and one of their delicious brownies. Great coffees, very consistent!! Never had a problem with service...Service is actually pretty good compared to a lot of Toronto's independent coffee shops.
Would definitively recommend it.
Paul D. replying to a comment from Terry / September 13, 2011 at 03:41 pm
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Just off Church. Brusque at best. So sorry if I asked for a regular filtered coffee.
Ian / October 6, 2011 at 10:23 pm
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It's great coffee and cool latte art, but I will agree with the customer service of the 'main boss'. He openly snaps and sass at his employees while his customers awkwardly bear witness.
But the drinks are made with care, they taste great, and they're cheaper than starbucks, and that's why I keep coming back.
christopher burgess replying to a comment from Joe Scratch / December 3, 2011 at 02:17 am
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then buy a cup at the coffee shop n ask to be served in that
PeteG / February 9, 2012 at 11:36 am
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I've been there once. And that was enough. I asked if they have a regular freshly-brewed coffee (instead of a latte mocha choca americano foamed non-sweet sugared supercalafragilisticexpyaladocious monstrosity) to which the barrista immediately and rudely replied 'NO! Go next door.' Dude, in the immortal words of one Edina Monsoon: "you only work in a shoppe, you know, so you can drop the attitude!" I have never been back and prefer Red Rocket where the coffee is great and the service is out-of-control amazing (which is very hard to find in Toronto).
michael / March 12, 2012 at 12:56 pm
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I wonder if the owner has ever read these posts? Man, that's gotta suck. Hopefully he figures "it" out.

Where did this coffee-superiority complex come from? Coffee is a commodity; a cafe is a full product service environment. These guys might have a good commodity, but if they're lacking on the service part, vote with your dollars! Go to Manic!!!

Styrofoam is inexcusable for the environmental impact alone.
Mike+ / April 15, 2012 at 10:23 pm
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This article needs updating. What the hell is the author on about...a profile, not a review? Ha! It has ratings at the top, therefore it's pretty much a damn review. A profile is what you find in the yellow pages. Find a coffee drinker and update the review, or whatever the hell you want to call it!
Leslie / April 26, 2012 at 02:30 pm
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I'm confused by these comments. I've been going to the Yonge and Eglinton location every day since I started working at my new job two months ago and the baristas greet me with a "hello, what can I get for you" every time and say "Thanks" and "Have a great day" when I leave. Is that bad service? I despise bad customer service as much as the next person, but when I also want my coffee fairly quickly and don't need to become lifelong best friends with my barista. It's a cafe, not the Gap.

Shouldn't it matter more that the coffee is amazing and so are the baked goods?
Eric / May 14, 2012 at 11:35 am
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It's funny how the logo and name of this unique coffee house actually says it ALL, if one really knows 'bulldogs'. A closer scrutiny around this 'breed' of dog, will tell you much about the experince you'd have in the coffee shop! How cool is that!! The dog itself is generally docile and friendly. The phrase "stubborn as a Bulldog" may derive from observing an agitated Bulldog. Bulldogs can be so attached to home and family that they will not venture out of the yard without a human companion and are more likely to sleep on someone's lap than chase a ball around the yard. Having said that, one needs to "develop rapport" with the staff at the shop, no different from an actual bulldog. Once the relationship is built, you will get 'that smile' that many other stores give in abundance (but where you'd question 'their' genuineness -sorry Starbucks!). This shop serves a 'cultural experience' with coffee, and if you know your coffee well, you will know that this coffee house is where you get the real deal.
Jeff / August 23, 2012 at 09:07 pm
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Worst coffee experience of my life, hands down. not only was the gentleman behind the counter (Stuart I assume) very abrupt and somewhat rude, but after ordering my
coffee and taking a seat outside - i think had to go back inside about 10min later to get my own coffee that had been sitting on the counter the whole time
I was outside! not only did they not provide good service and bring me what I paid for, but they did not even think to let me know it was ready and waiting to be picked up from
the counter! all the while im sitting outside patiently waiting for my coffee and it's sitting on the counter inside getting cold. I don't know about anyone else, but the coffee wasn't great. definitely will NEVER go back there.
Wes / October 4, 2012 at 04:16 pm
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Yeah, I've been there a few times. Decent coffee. Douchey owner. If I'm going into a cafe for a picker-upper, being shat on for not knowing their menu off by-heart isn't what I'm paying for.

Also, they don't take Debit? Which takes that hipster-indie-cafe pretention to Lvl. 95.
j / October 15, 2012 at 06:15 pm
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Do NOT go here if you just want a simple coffee, went in and asked for a coffee and the baristas response was 'this is an espresso bar, we don't serve regular coffee' with attitude.

HORRIBLE SERVICE.
J replying to a comment from Jeff / October 30, 2012 at 01:06 pm
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Dude - you can't go outside and expect them to deliver you your coffee. No coffee shop I've ever visited does this.



Jeff replying to a comment from J / October 30, 2012 at 02:21 pm
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ahhh yes...you can. i am from melbourne - we love our coffee, and i dont think there would be one cafe anywhere that would let your coffee sit on the counter to get cold without at least letting you know it was ready lol........let alone bring it to you seeing as you'd paid them for a service. pathetic.
Lillian / November 4, 2012 at 01:43 am
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Awesome blog! Is your theme custom made or did you download it from somewhere?
A theme like yours with a few simple adjustements would really make my
blog stand out. Please let me know where you got your theme.
Bless you
Dan / November 8, 2012 at 10:26 am
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I've stopped in at Bulldog about 6ish times over the past year... coffee is always great but the owner is an arrogant ass who disparages his staff in front of customers - I have seen it happen on several occasions and it is NOT cool. I will no longer be taking my business there, and I advise my friends and colleagues to avoid it as well.
Nat / December 7, 2012 at 10:37 am
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Just realized that this place is near my office and have started grabbing my work coffees here. It definitely has the best latte to be found in the area. I'm so relieved that it's here!

Have to admit, I'm really surprised by all these negative comments re: attitude.... I'd never heard of this reputation before, and in light of my experience it's a little confusing. I've been served by the owner a number of times, and each time he was extremely friendly and sweet. Like, sweeter than I would expect from any old cafe employee, let alone one with such a reputation.

Though I suppose it could have something to do with the fact that I always leave a tip... (That, or maybe I've just spent so much time staring at the sour, sad faces at the Green Beanery that this is a relief by comparison!?)

Anyway, I've always had pleasant visits here... I hope time doesn't contradict me.
allisa / December 2, 2013 at 10:16 am
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you can get good coffee anywhere in the city, but seriously, who the hell does this guy think he is! ya ya ya, grandaddy of toronto coffee scene yada yada, theres something to say about good service that makes the coffee theyre serving so much sweeter. how bout treating people, and loyal customers who dig your product, with a bit more dignity. you really wouldn't be around if it werent for them. food for thought.
CeCe / December 2, 2013 at 09:49 pm
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I've pretty much stopped going to Bulldog, for all of the reasons stated above, and more. I find the owner is also a sexist dinosaur who reserves his top-quality rudeness for women. I can also confirm he's nasty to his staff. Furthermore, he lacks compassion of any sort. I once asked him about the ingredients of his cookies since I have a non-life-threatening allergy to some nuts: he asked me to leave. Balzac's on Gould has been a godsend of great coffee for those of us working at Ryerson. Bye bye Bulldog, hello relaxed and pleasant atmosphere, great coffee and zero attitude (and wi if). And, chargers!
NativeTorontonianAl / March 8, 2014 at 08:57 am
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I guess the owner and his shop being featured the tv show Restaurant Makeover, has inflated his ego.
V / March 10, 2014 at 01:11 am
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Stuart provides a consistently TERRIBLE personal experience. I have decided never to return after years of patronage. I've heard him bark at customers for asking simple questions. I've watched him berate a staff member to tears in front of a full shop. Last month he refused to make my favorite drink because he didn't 'have time' (I was the only customer in the shop). Last week I wasn't paying attention (I am partially blind) and accidentally cut in line, and while I tried to explain that I hadn't noticed, he yelled at me in front of everyone and made me feel so uncomfortable I had to leave.

It's sad because in my opinion he makes the best coffee in town, but I'll content myself with weekend runs to Sam James (almost as good, but the proprietor isn't a stuck up goon).
Mark Purcell / July 5, 2014 at 11:36 am
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Hmmm... I went once. I was treated so rudely I've never been back. Good coffee though. Pity.
Chris C / September 30, 2014 at 10:02 am
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Looks cluttered and disorganized, as if someone shat out a coffee shop.
Styrofoam cups are a deal breaker, as is the cash only policy....what is this, 1975?
Carlitos / October 6, 2014 at 09:52 pm
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Good coffee in Styrofoam cups = bad coffee. Bad service, just cash, nahh, you better go to "The Common" @ 1071 College St (better coffee, right price and cups, good service).

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