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Bookstores

BMV Books

Posted by Staff / Posted on January 20, 2008

BMV Books
BMV Books is one of Toronto's most loved independent bookstore chains. The photo above is outside their location in the Annex.

Discussion

113 Comments

dude / December 19, 2008 at 01:08 pm
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I like mullets
bartender / February 24, 2009 at 03:05 pm
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The James Joyce Irish Pub is right across the street with live music every night at 10pm! A great place to have a drink and start reading a book you bought at BMV Books! Look us up on facebook groups under "James Joyce Toronto" to see our specials and events!!
replying to a comment from bartender / February 24, 2009 at 04:56 pm
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Hey James Joyce - you suck. No one looking up BMV gives a shit about your bar. Plug somewhere else.
Dave / March 8, 2009 at 12:20 pm
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LOL @ Anonymous
/ March 12, 2009 at 01:01 am
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And most loathed among other bookstores in the city - both new and used. Thanks for failing to support the publishing industry and slowly putting Book City out of business!
/ March 18, 2009 at 08:47 am
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Book City, along with other "good" bookstores was overpriced and not competitive! BMV at least offers most used books at half price. I don't care who is in business and who isn't. Cheaper books means more people read and the more people read the less ignorant they are! Why should I buy 2 books for $70.00 at a new bookstore when I can buy 7 books at $10.00 each at a used bookstore? LONG LIVE THE USED BOOKSTORE FOR KEEPING READING AFFORDABLE :)
/ March 18, 2009 at 08:53 am
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Check out this review of BMV...

http://www.blogto.com/bookstores/bmv
Sofia / April 6, 2009 at 10:06 pm
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Hi i went there for comic books and they are amazingly cheap and awesome with a wide selection but i was wondering if it was good to sell my books there. I want to sell my books to earn some money for my sisters birthday but i want to get a good amount for them because many of them are expensive and never even been opened.
Madonna / April 6, 2009 at 11:10 pm
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We went into the bookstore today were amazed in the vat of used magazines we recommend this store to anyone who is advid collector. I really loved this store it was excellent and big i'll never forget this store and will go to BMV books everytime i come to toronto.
Anna / June 11, 2009 at 02:23 pm
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This is my favourite bookstore, being an English specialist I sometimes have to read close to 30 novels in one semester and at over $15 each I can't afford them. I spent half the price of a new bookstore here and am usually able to find everything I'm looking for.
Brandon / June 12, 2009 at 07:21 am
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I recently sold some books there and they say they usually buy books/comics for %20 of the cover price.
Brian T / June 28, 2009 at 04:01 pm
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A word of warning about the Annex location. If you're taking in books or DVDs to sell, and there's a slight, dark-haired girl behind the counter, be wary. She "pays" less than virtually anyone else. Either she's been told from on high to lower payouts for used books--and thus increase the profit margins when BMV marks them back up--or she's just ridiculously frugal (perhaps to prove her worth?).

By way of example, I had two copies of the same book that I took there to sell on different occasions. Both books were in brand new condition as that's how they'd been purchased. The guy who bought the first one (with some others) told me, when asked, that he was giving me $7 for that particular book, and a fair price. I went back about a month later with another small bundle, and this chick tallies up my pile and her grand total seemed a bit low to me. So I asked her for a breakdown of the buy price for each book, and lo and behold, the book that netted me $7 was only worth $4 in her eyes, and it was in the same condition and, in fact, had never been read since it was a duplicate. I grimaced a bit, but took the money as I needed to unload these books to make room in my apartment, but from now on if I slug a backpack full of books all the way down there and I see her, I'll tip the f**k back out the door.

I still recommend BMV as a place to buy books as their prices are generally fair, but now that I KNOW their profit margins are increasing exponentially on certain used products brought in by customers, I'll be more cautious in the future. And DON'T tell me they're doing it because of the economy. The other two locations are still rather generous.
marina replying to a comment from Brian T / July 7, 2009 at 09:07 pm
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BMV at Yonge and Eglinton is the best I have come across for buying and selling. I brought in a stack of books last Saturday to sell. I called the store before hand and was told exactly what not to bring in. When I arrived, my books were checked over quickly but carefully and I was given an incredibly generous amount for my used books. The guy who works in the store states that he is fair. In my opinion, he was more than fair, in addition to always being knowledgable and courteous.
Brian T / July 7, 2009 at 09:15 pm
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I'd agree that the Yonge & Eg store is more generous than either of the other two. The Annex store is now dead last in my eyes, though they still have the largest selection, so it's a trade-off, really.

The Yonge & Eg store also beats the others on Blu-Ray discs, oddly enough. Picked up three recent arrivals there on the weekend that hadn't even been on the market more than about two weeks. Each was $11.99. They're catalogue titles, but they're still more than double that price at the mainstream stores. I had to double check with the guy why these (and a few others) were even lower than many other Blu-Rays on the shelves, and he gave what seemed a reasonable answer, particularly when I noted the "spoiled" UPC codes on the back (small hole punched in them).

I too took books in there on many occasions and will probably continue to do so, as the prices were reasonable on almost every occasion. I've sold stuff to three different guys in there, and only one seemed a little chintzy one day, but obviously I can't say if that's a recurring situation the way it is with the girl at the Annex location, who's DEFINITELY cheaping out on what the store pays in relation to what they re-sell for.
Chris replying to a comment from Brian T / July 14, 2009 at 08:10 pm
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Brian T: A second copy of the same book is worth a little less than the first copy to the same bookstore, unless they're likely to move it quickly. The second copy basically can't be sold until the first copy is gone, so it's just taking up space for howevermany months it takes for the first one to finally sell. So you can't expect that the same book at the same store will always bring the same price -- it just doesn't work that way!
Brian T / July 14, 2009 at 08:58 pm
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Chris: It DOES work that way when the first copy you gave them has been sold.

You'll note above that I said I sold them the second copy about a MONTH later. In between, I visited the store three times (it's a favourite haunt), and on one of those visits, I saw my book for sale on the shelf (and yes, I knew it was mine -- there were clues, plus it was a damned nice book, and an easy reseller).

I looked again for it, thoroughly, while in the store on a second visit, and it was gone. I was in the neighborhood a few days later and checked again. Still gone. I'm a frequent visitor to BMV Annex, so I DO buy other stuff when I'm in there, but in this case, I did this specifically BECAUSE I had another copy I wanted to unload.

BMV does not keep computerized inventory of every book their buyers purchase. These two identical books were bought by two different people. Theyse people don't check a computer database to see if they've already got a copy so they can adjust the payout downward -- if they did, you'd be waiting all day. No, they buy based on resale potential and condition, and that's pretty much it. If a book has resale value, they WILL buy more than one copy, often unwittingly because there's more than one buyer and they don't have telekinesis. And two identical books a MONTH apart are unlikely to jog a BMV buyer's memory even IF the same person bought the book both times.

I stand by my original comments. The girl who does the buying at BMV is a cheapskate, and that store probably has higher profit margins on many titles as a result. I guess that's good business. Or something.
Dino / July 16, 2009 at 02:03 pm
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Once i went to sell books there-the guy said he would not want them even for free-shitty attitude I might say-and he is just a salesman-I am a professional nurse and photographer and language teacher with 2 degrees-I watch what I say and how i say it.
N / August 9, 2009 at 06:14 pm
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Ha-ha funny. The used books are not worth that much. Most of the time the buyers will just make up a price. Perhaps the girl is not knowledgeable enough to price the book at 7 bucks and does not have experience to know when it can sell. Your book at used bookstore is not worth more than 25% of the cover as they have to sell it at more than half of the cover and they have to make money and they have to account for all the books that stay there a looong time without selling. I once brought a stack of books to sell to BMV downtown many years ago. The owner laughed and said it was the worst batch he has ever seen and that I can take it outside and put it for garbage collector. Made me very uncomfortable, but I have learned that the guy really knows his business. In addition I know now if I have some books that are worth something or if they are garbage books!
Sell your books privately if you don't like the price being offered by the used bookstore. Of course, then you'd really get an idea of how much your books are worth :)
Sarah-J / August 13, 2009 at 09:35 pm
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Here's the low down on all three BMV locations:

Bloor/Spadina (Annex)- Has a great collection of books for all subjects: Literature,History,Children's,Language,Fiction, Non-Fiction,Entertainment etc. They are also the only location to have VHS/DVDS,Magazines, CDS, and Records. Comic book lovers, GO THERE!

Yonge/Eglington - Also has a great collection of books, varying all subjects (I was there the other day and got 8 books for $33).They also have movies. As a tip, go there if you are looking for children's books. They have a LARGE collection. They also have comic books.

Edward St - This BMV is the weakest of the three chains.It used to be awesome, but they redid the whole store to make it look like a snobby Indigo. They have a minimal collection of literature compared to the other two, and they shrunk down their VHS/DVD area. The largest area of that store is the Erotica/Porno section. Classy.

So book readers, hope this blog has helped you, and thank you for supporting the BMV chain. Only snobs go to Chapters/Indigo, and Toronto doesn't need snobby people (There's Mississauga for that)
Anon replying to a comment from Sarah-J / August 26, 2009 at 06:04 pm
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Am I the only person who sees the irony in how Sarah's post, while trying to deride snobbery is, itself, a paragon of it?

"The largest area of that store is the Erotica/Porno section. Classy." <---- Snobby comment.

Sarah-J replying to a comment from Anon / August 26, 2009 at 08:59 pm
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"The largest area of that store is the Erotica/Porno section. Classy."

That's supposed to be a joke. Why don't you lighten up? Maybe you're the snob yourself.
BOOJA! replying to a comment from bartender / October 26, 2009 at 08:10 am
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YEA JAMES JOYCE PUB IS BAD CHICKEN... MESS YOU UP!
BOOJA! replying to a comment from Brian T / October 26, 2009 at 08:21 am
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Yo what up. It seems a little weird to me that you had 2 exact copies of a brand new book. You sold to BMV on two separate occasions. Plus you seem to be very frugal yourself, asking for a breakdown of individual book prices. However, come to think of it, I might adopt the practice from now on. When I sold books there was a young guy with dark hair, and he just sorted through our stuff, handed some back that they wouldn't buy, and for the rest - maybe like ten books, he gave us $20. We were looking to rid ourselves of the books, and it was paper money, so we happily accepted. But in retrospect, perhaps on some things they only paid fifty cents, and I would have been better giving it to charity.

And for the writer, you sound like someone who is either a bit slow on the uptake, or someone who is looking to dump alot of books at Used bookstores.

Come clean!

Do you work at like a U of T bookstore? Do you stuff the books in your undies on the way out, and then pawn them off on BMV for a few lousy dollars?

Only the truth will set you free!

Sophie / October 28, 2009 at 11:21 pm
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Does this place sell any cheap Ap books? I need them to study for my AP courses in high school this year.
commenter replying to a comment from / November 22, 2009 at 09:38 am
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However...that book you are talking about was not always "used" because it DID start off with someone making a full-strength purchase
m replying to a comment from dude / November 26, 2009 at 11:34 am
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you have yu yu hakusow
Emily / December 5, 2009 at 12:59 am
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I love this place!
I have bought countless birthday and christmas gifts here for next to nothing (which is great, since I am a student and have no income)- I find treasures on everything from foreign languages to cooking to graphic novels to music history! This store is fantastic and I encourage every single person who passes by to go in and browse- you will be amazed at all the great things you find and how affordable they are!

Vlad Malik / December 11, 2009 at 02:24 pm
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My wife and I have made a ritual out of browsing at this bookstore whenever we walk by.
Brian T replying to a comment from BOOJA! / January 7, 2010 at 11:31 am
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"Booja", dude, I simply had two copies of a single book that I no longer needed. I bought one, brand new, myself, and the other was given as a gift, which I held on to for a long time, and which the giver didn't mind me selling because she knew I'd already read it.

You REALLY have to read deep between the lines to make up the kind of BS about me that you did.

Let's see, you suggested I'm: a frustratedwriter; Slow on the uptake (you're an ass); and a UofT library employee? who steals.

What a scuzz you are for making such accusations based on nothing more concrete than a response to a web article. Man, some life you have there.
stanleycanuck / January 7, 2010 at 01:57 pm
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there's a lady that works at BMV on bloor, not sure if she does anymore, i haven't seen her in awhile. but man oh man, she was beautiful. i pretty much fell in love with her everytime i was there. unfortunately, i haven't seen her there in awhile. i am sad :(
Jackie / January 15, 2010 at 12:16 pm
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I just called their Bloor location to see if they had a specific book in stock and was met with a very rude greeting. I was informed that they didn't have a searchable database, which is fine, but the attitude of the clerk could have been checked at the door. I'm all for supporting local businesses but I'm happy to take my business elsewhere if customer service takes a back seat.
Tony / February 2, 2010 at 02:25 pm
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The fact that there is no database to reference and the lack of knowledge of the books they have made my browsing experience rather difficult. The only thing which keeps me coming back is the low price!
Torontonian / February 4, 2010 at 12:52 am
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James Joyce is a disgusting bar, which serves nasty beer for way too much.
Torontonian replying to a comment from bartender / February 4, 2010 at 12:52 am
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James Joyce is a disgusting bar, which serves nasty beer for way too much
David / February 22, 2010 at 10:10 am
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This morning, Feb 22, I was walking down Bloor Street near Brunswick ave, looking for a place to (many) buy books. I'm a frequent book purchaser. It was just before 10am and a fellow was unlocking the door at BMV. I asked whether the store was open.
"Does it look open?" he replied.
Not believing that someone in a customer facing job could be so incredibly rude and sarcastic, I said "Yes". Then I asked him again, "Is store open?"
"No," he replied and shut the door behind him.

I then proceeded to book city where I spent $458.00 on books. I'll never go near BMV again.
masta-bbq / April 13, 2010 at 07:10 pm
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true that James Joyce blows chunks, last time I was there we had a pitcher of house brew that looked cloudy and tasted like recycled piss beer, plus the pool tables are as crooked as they are cheap ass schmuks, dont blog on the bmv's blog, the bmv is alrite
Cathy / May 31, 2010 at 08:44 am
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Great story -this is my idea of a good book !

http://surftofind.com/joe
Sara / June 16, 2010 at 03:02 am
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Really, did you need to mention the date of the day you went to the store? Is it necessary? Especially considering it's already posted next to your name? You may be right about some of their staff being rather snarky.

Book City's much too expensive for my taste, though. I spent 60 buck at BMV for books I would've spent more than 500 bucks on elsewhere. I guess I'm one of those few people who can easily tolerate idiots for the sake of getting good books for a good price. It's not like good service is the one buying me books.
rad / June 27, 2010 at 04:50 am
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i am an avid book collecter, and i am so happy to have finally found a beautiful bookstore full of literature that i can afford. being a student makes budgeting hard, most of my friends have issues with spending insane amounts of money at aritzia or clothing stores and i find i just splurge on books so often that i am nearly broke because of it..especially at places like indigo [barf]..i went to a BMV at yonge and bloor...i mean it wasn't terrible, i did buy books there, but i never knew i lived two seconds away from the one at yonge and eg which i am totally having a love affair with. i could just stay there for hours and hours and they really do have great selection on all types of books and dvds.

i haven't sold anything to them yet, but i should be going tomorrow and i'm hoping it'll be a pleasant experience..these reviews have been quite helpful in confirming that this is in fact a great place to buy books, or maybe even just do a nice trade.

thanks :)
Anonymous / July 6, 2010 at 12:03 am
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The Yonge and Eglinton location is the best. The staff is helpful and fair when you sell back your used items. Avoid the Spadina location. The staff (for the most part) act way too self important and will really attempt to rip you off for your used items. Plus, uptown Toronto features a more pleasant atmosphere than downtown Toronto.
Anonymous / July 6, 2010 at 12:03 am
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The Yonge and Eglinton location is the best. The staff is helpful and fair when you sell back your used items. Avoid the Spadina location. The staff (for the most part) act way too self important and will really attempt to rip you off for your used items. Plus, uptown Toronto features a more pleasant atmosphere than downtown Toronto.
Anon / July 19, 2010 at 11:31 am
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A little off topic, but the dude who is always at the buy-back counter at the annex location (tall, dirty blonde?)is gorgeous..and always sports a warm smile. I've yet to slide a note to him and let him know of it! Anyone that gorgeous deserves to know...but there are tons of other reasons why I heart BMV oh so much!
Joe Sixpack / August 2, 2010 at 07:25 pm
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Perhaps I'm impervious to the purported snobbishness at the Annex location. Given its size, it's obviously unbeatable for semi-obscure books. I certainly haven't had any trouble selling my books for reasonable coin.

And screw The James Joyce Irish Pub. Screw you with a big rubber dick. Spamming is a definite way to lose potential customers.
jackie wilshere replying to a comment from BOOJA! / August 9, 2010 at 01:00 pm
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LOL
Alyssa / August 14, 2010 at 10:47 am
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Hi there,

i love bmv bookstores but im not too sure if i should sell the books i have right now to them. I am a student and I need some cash and i have some books in brand new condition that I want to sell to them. I have about 15 books... how much would bmv be willing to give me as I don't want to just go there and be ripped off .. and from the constant reviews i keep hearing .. the salespeople need to work on their customer service
olivera / August 19, 2010 at 11:28 am
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do anyone know where i can sell a load of books close to steels and bathurst
BelowMe replying to a comment from Brian T / September 5, 2010 at 09:43 am
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You seem to make shit up as you go along your story makes zero sense at all why would you go back to a store (even if you go there often) and check up on the book you sold them separation anxiety much??
vicariousone / September 24, 2010 at 12:22 pm
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Thanks to you all for some of the best laughs I've had all day. Especially BelowMe.

Too funny.
KennyManyToes / October 24, 2010 at 12:54 am
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I was thrilled with what I got from the BMV on Bloor, when I carted about 6 boxes of books there (cleaning up floor-to-ceiling shelves of a 30-year accumulation). They wouldn't buy about two boxes worth, but gave me $100 for what they did buy. I was hoping I'd get enough to buy lunch for me and my two helpers, so it was a great experience.

Almost time to go back - I've cleared off another shelf...
J.D. / November 7, 2010 at 11:26 pm
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I would avoid the Edward Street location from now on. The older guy there is usually pretty good about book pricing, but the younger guy will rip you off every chance he gets. Last time I was there he left me waiting for almost ten minutes while he finished his phone call, and then proceeded to rip me off for $1 a book.

If I hadn't been in a bit of a financial bind and needed the money right then and there, I would have told him to shove it.

Think I'll check go to the Yonge and Eg store next time.
zzzzz replying to a comment from David / November 22, 2010 at 06:28 pm
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he was just unlocking the door to let himself in???? you're clearly an idiot. and i should HOPE he was that rude to you if you couldn't use your eyes and what little brain you have to see that he was just getting there and it was not open.
Daniel Quilp / November 30, 2010 at 09:43 am
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The problem with BMV, especially at the Annex store, is that the selection is great (the Canadian fiction section, for example), but the staff are rude. The buyer treats the books you bring in, like bales of hay!
wasp replying to a comment from Daniel Quilp / December 20, 2010 at 03:33 pm
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Burn it down!

The state should take control everything...then the real customer service will teach you fuckers a lesson.

But really, cant we all just be friends? Make love not war. John Lenon is the best. And borat, and bush. Clintons not bad - we love him for kosovo and dampening cigars inside lewinsky. Leonard cohen proposed by canadians to be nominated for nobel prize in________? really? or cause prince charles listens to him? or just cuz he was buddies with dylan? Dylans an ass n nobody knows it. All the stores in toronto should have pushed customer service at BMV to be UNNNBEATABBLE!!! Just like it should be in all other stores in like - THE WORLD!!!! But humans are protesting against pretending to be robots. And we are all going to suffer because of it. Badly. Long live the fart...
immigrantwaspsmacker replying to a comment from Daniel Quilp / December 20, 2010 at 03:35 pm
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too bad the moon has been auctioned off
Mono G Type / December 23, 2010 at 09:17 pm
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Wonder how much they paid for it. I mean...it just sits there doesn't it.
BMV...sounds like those small bikes sumersaulting in the air. Do they buy used furniture or appliances? I have an old fridge I want to unload. It's a bit of a gamble to lug it to the Bloor location without knowing if the store is open, or the fake blond is still working there, or whether they're overstocked on old fridges. But like James Joyce used to say, "no pain, no gain". I think I'll use the dolly...
HAMBURGER / February 1, 2011 at 10:46 am
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The Annex location has rude employees, but remember, it's the owners who get your money. The employees are just pissed that they won't go anywhere else in life perhaps. Besides, selection and price trumps all.

Edward Street location has dwindled in quality somewhat, but they're still ok. As far as DVD's go, the more obscure ones seem to turn up there as opposed to the other 2 locations. The old guy was smug, but fair and gave good prices. These new young guys aren't quite as good, but for book-buying they give you more than the snot-nosed hippie punks who work in the Annex.

Yonge/Eglinton gives good prices for books, but they seem to have a generic selection. Anything available there should be able to be found at the other 2 locations. I would go there more often, but it's out of my way and not much else to do up there.
HAMBURGER / February 1, 2011 at 10:48 am
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The Annex location has rude employees, but remember, it's the owners who get your money. The employees are just pissed that they won't go anywhere else in life perhaps. Besides, selection and price trumps all.

Edward Street location has dwindled in quality somewhat, but they're still ok. As far as DVD's go, the more obscure ones seem to turn up there as opposed to the other 2 locations. The old guy was smug, but fair and gave good prices. These new young guys aren't quite as good, but for book-buying they give you more than the snot-nosed hippie punks who work in the Annex.

Yonge/Eglinton gives good prices for books, but they seem to have a generic selection. Anything available there should be able to be found at the other 2 locations. I would go there more often, but it's out of my way and not much else to do up there.
mavis / February 24, 2011 at 11:05 am
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Didn't like the abrupt and dismissive tone of phone conversation. Was told they cannot look up a book because they don't have a database. Gave title and author and was told I needed to be more specific because they cannot check their holdings.
Chelsea / March 14, 2011 at 08:56 pm
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I tried to sell books to BMV on Bloor Street recently, and I've never been met with such a rude reception. Not only did the employees ignore me before bothering to look at my book, but when I asked where I could donate the books that didn't sell, I was told that they weren't a book drop-off and that I would have to do my research (as if I were asking them about biomedicine; not books). There wasn't even an inkling of respect from the two men behind the counter.

I've never experienced such terrible customer service. BMV has completely lost me as a customer; I'm buying used from the other stores on Bloor, and selling there too. Bye, bye, BMV.
Janice / March 14, 2011 at 08:58 pm
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Today BMV wouldn't buy my books, and when I asked if they could recycle them or throw them away the guy behind the counter snapped at me and told me they get charged per pound for recycling and garbage, and they can't let me leave books behind. He said he wouldn't let me leave the store if I walked away without my books!

So I took my book...and dumped them at BMV's back door. Recycle that, assholes.
Carolina / March 14, 2011 at 09:15 pm
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Never going there again, they have the WORST customer service. Maybe they should quit and let someone who's not so miserable deal with customers.
I wasn't asking for a fake smile or a thank you, I was just asking a simple question you idiots.
Greg / March 17, 2011 at 08:57 pm
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I think "Chelsea", "Janice", and "Carolina" (the three ladies above) must all be the same people!
I have sold to BMV many times. They take some, not others, and pay all right. I would not expect to be able to leave books they didn't want. They're not a Goodwill, after all.
Samantha / March 20, 2011 at 08:34 pm
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Reading through these comments gave me a good afternoon laugh.

So you weren't acknowledged immediately? As SOON as you walked in the door to sell your book? THAT'S OUTRAGEOUS! They DIDN'T give you the price you expected? THE NERVE! They wouldn't let you into the store the MINUTE the first employee arrived? FOR SHAME, BMV! They don't have a searchable database and can't tell you if they have the single book that you're looking for among their THOUSANDS? UNBELIEVABLE! And, oh my goodness, they wouldn't take & dispose of the books that they didn't buy from you? Sigh - you mean you CAN'T do all the work that I can't be bothered to do myself?

What kind of business is that crazy BMV running, anyways?

I've never had a problem with BMV's customer service. Sure, the employees can be a bit curt, bordering on rude at times, but to anyone who has worked in customer service - especially at a retail job - must know of the excess of incompetent idiots who shop on a daily basis. Sometimes, being asked the same question for the HUNDREDTH time ("Can you tell me if you have this exact edition of this exact book?"; "Do you know where I can dispose of these books that no one seems to want?") can be a bit grating. Tempers rise, patience is worn thin, and people just generally become sick of ignorance. It happens.

Before comments are made concerning the "necessity" of a good attitude for those working in customer service, I just want to you to think about whether or not you've actually worked in customer service. If so, just harken back to the days when you were incessantly asked the same stupid question to the point you felt like throttling someone. If not, well - I always question those who bitch about poor customer service when they themselves have never been on the opposite side.


That said, I love BMV - all of the locations, but ESPECIALLY the Annex. The selection is incredible, the prices are always fair, and my encounters with the staff have always been as pleasant as I need them to be - which, truthfully, don't always rank among my highest "pleasant encounters of the day," but come on. I'm there to buy books, not to chat with the employees. If all I hear from them is a grunt, a "next in line please," and a final total for my purchase, who gives a shit? I'm walking out of there with a backpack full of books for about $100 less than what I would have purchased the same books for elsewhere.

If you need someone to hold your hand through the book-buying process, go to Chapters - that's what their employees are trained to do.
ChurchStBoy / April 2, 2011 at 12:04 pm
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Mike at the Bloor St store is really cute.

The old man (Dave I think) at the Edward store is cool as long you don't push his buttons...but watch out if you do. I've seen him in action and it's pretty funny
Scott / April 3, 2011 at 09:08 am
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Regarding the customers who could not sell their books and wanted to recycle them. Are you guys living in a treehouse? If you do not want your books you do the following: Donate them to Goodwill or Salvation Army. You can also stick sticky notes on them and drop them in any library drop box, libraries will take them or just leave them on the street and some one like myself who loves books and sees them will pick them up and take them home. There is no need, Janice to be vulgar and impolite cause you could not get your own way.
anonymous / April 14, 2011 at 10:51 pm
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Why does no one comment or know that many of the books and DVDs are stolen from other bookstores? It's a well-known fact.
Randy / April 22, 2011 at 03:21 pm
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I must say, the Annex store is nothing but a cheapskate bookbuyer. I brought in over 120.00 worth of books which by thw way were in mint to excellent condition. The guy behind the counter gave me 27.00 and the manner in which he gave the money to me was like he was doing me a favour. I found him to be very rude and discourteous. I must say, I would never sell my books at this location again. The best location for service is the Dundas location. And to the guy at the Annex location, please take that big pickle out of your ass!
Randy / April 23, 2011 at 08:22 am
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Oh and by the way to Samantha: yes I have worked in customer service most likely more years than your age. Yes, customers can be stupid and rude but I am more intelligent than the staff at BMV.
MAtt / April 24, 2011 at 04:35 pm
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Randy:
BMV employees can be a little short, but they never rip you off. They usually sell books for about half cover price. So, your 120 dollars worth of books is 60 dollars to them, if they paid you 27, that's more than the third they usually pay for books. Sound OK to me...
Krees / April 26, 2011 at 10:30 am
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what books do they accept to buy?
i spoke to a girl on the phone but she told me super fast and just seamed really eager to get me off the phone
DustyJ replying to a comment from anonymous / May 7, 2011 at 04:26 pm
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"Why does no one comment or know that[...] It's a well-known fact."

If it's a well-known fact, you wouldn't be asking why no one knows, would you?

Seems common sense isn't so common these days.
eckz / May 27, 2011 at 11:25 am
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Do anyone know whether they would buy bargain books? (the ones marked by the publisher - usually a dot or whatnot on the side of the book). I bought some bargain books online and I have finished with them and was wondering if it was possible to sell them back out.
Michael / May 29, 2011 at 09:49 pm
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Never have my girlfriend and I had such a rude and nasty little man as one who refused to look at our books one day a few months ago. I guess the recession is over if he can afford to be a prick to clients. Wow. Still not over it a few months later. (And no, we were not rude or badly dressed or pushy or anything like that) Anyway we have made sure so far at least 20 people don't shop there. Hopefully we'll get to 100.
Danny / May 30, 2011 at 03:56 pm
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I love BMV!!!! I've only been to the one on spadina and young but yeah i love it. Although i gotta say it's really hard to browse for books myself. It took me at least 2 hours each time to find the book i was looking for ( and sometimes it wasn't there). I think the staffs are very nice, i never encountered any rude staff yet. The guy at the counter greet me nicely and suggested books that i might like ( according to what he saw me buying). I asked the lady where i can find the book i want , and she told me where to find it ( though i spent 2 hours already at that section) but for the other book, she took me right to the shelf and it saved me Tons of time. Overall, BMV is 10/10 in my heart :D. I think i'm going to the one on eng tomorrow. I always want to try the one in egl but the store looks so small and i feel like they dont have a good collection of books but well...we'll see tomorrow. :D
NotGoingThere / June 16, 2011 at 12:38 pm
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Unable/unwilling to check for a title in stock?

Sorry, I'm unable/unwilling to drive all the way there to do it myself.

Terrible phone manners if you ask me. How did this place make #1?

Susan / July 26, 2011 at 01:44 pm
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I was wondering where the best place to PARK is for the Eglinton & Yonge BMV? I have a LOT of books to sell, and I dread carting them for blocks and then having to cart them back again afterwards if they don't take them. Can you park out front or behind or anywhere at least close?
SH / September 26, 2011 at 10:03 am
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Had a great selling experience at the Yonge/Eglinton location - employees were super nice, and kept our "less desirables" for the $1 table - saved us from recycling/hauling home. I'd definitely go back!
Amy / October 10, 2011 at 01:10 am
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I brought two boxes of books to BMV to sell about a week ago. The guy buying (facial hair and glasses. Haven't seen him before. New maybe?) looked through them all, and out of the two entire boxes, he only offered to take five or six books. I asked him why he didn't want the other ones, and instead of rudely dismissing me (the response I've always gotten to this question in the past) he took the time to EXPLAIN to me what sorts of things the buyers look for.

I get that you're probably busy, but if a customer asks a question, it's your job to find the time to answer it politely and completely. Thrilled to see that BMV has finally hired a young man that understands this.
C'mon.... / November 3, 2011 at 03:41 pm
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People seem to forget that places like these that buy your used items (ie. gold) don't have to buy anything from you. The way they see it, they ARE doing you a favour...some are just nicer about it. See, we're used to thinking that businesses 'want your business' and provide good customer service to get people to buy from them when in reality, places like these know that by the time to get to them, you don't have choices and you need them. Remember this.
MommaMia replying to a comment from bartender / November 4, 2011 at 10:21 am
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James Joyce - your Pub sucks arse. It's a wannabe authentic Irish Pub as interpreted by an ignoramus who probably never stepped foot on Irish soil. Plus compared to the more unique bars/pubs all over the downtown area, why would I want to go to your commercial pub?
MommaMia replying to a comment from Samantha / November 4, 2011 at 10:24 am
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Holy cow...why are you so defensive...what are you the owner of the book store? The employees ARE curt and rude. You can't just brush that shite under the rug and justify it by saying the customers are idiotic. Sheesh! What kind of reasoning is that?
Vanessa / November 20, 2011 at 10:10 pm
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Could i sell my harry potter collection? How much would they buy it for?
drio / December 22, 2011 at 11:49 am
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They have very good selections of misc books andcomics for all ages. A very good shop
My Two Cents / December 26, 2011 at 05:05 pm
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I frequent the BMV on Bloor and would agree with many of the comments made about it. There are a few people who work there who are SUPER rude (particularly one dude who works the buying desk). Overall, I find my experience there quite good. Yes, it's annoying that you can't always find the book you:re looking for right away but I think that's part of the appeal; leisurely browsing on a Sunday afternoon. I know it's not possible to always shop around for the best price - then you gotta bite the price and go to Indigo. I always go to BMV first to look for a title and if I can't find it I mosey on to chain bookstores. And yes, I also agree that the Yonge and Egs location gives the best price but the Bloor has better selection. When I'm looking to sell I'll go to Yonge, when I'm looking to buy I'll go to Bloor. The Dundas location pretty much sucks for selection, although I did find a copy of My So-Called Life there for $20! What a steal. My advice for book shoppers: Take BMV Bloor's rather shitty customer service with a grain of salt - you're getting REALLY cheap books! Happy book shopping!
My Two Cents / December 26, 2011 at 05:06 pm
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Please excuse any grammatical errors - I'm writing this on a train!
Phil / January 6, 2012 at 01:11 am
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Does this place by used textbooks from highschool. There are up to date.
Phil / January 6, 2012 at 01:13 am
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Does this place buy used textbooks from highschool that are up to date and all?
MEG replying to a comment from / January 20, 2012 at 02:54 pm
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I totally agree. Books are way too expensive
Tina / January 28, 2012 at 01:56 pm
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Hey all, I have a few books that I want to sell, but they're not exactly in "mint" condition...some of them have a few markings and highlights here and there and bent corners, as I used them for school and had to lug them around in my backpack. I realize that this will obviously lower the worth of the books, but I am wondering if BMV will even accept them at all. I would sell them on Amazon, but their shipping rates are sometimes ridiculously high and plus I would prefer to make the sale in person and in bulk. Basically, all I want to know is whether or not I can still sell them to BMV despite the above mentioned markings.
Scott / February 10, 2012 at 09:03 am
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Tina: Your used books must be in good to excellent condition. This means no writings inside, nothing margined or underlined, no dog ears or rips or creases or wine or coffee stains. Rule is if you think it looks terrible don't bother reselling. There is a cool store on the Danforth called Re-Reading, its a little gem of a store that people dont know about. I would check it out.
Scott / February 10, 2012 at 09:08 am
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Also folks, check out the used book sections of Salvation Army Thrift Stores, I have found some gems there. I bought used Star Trek Novels for 70 percent less than BMV Stores. I also found a rare Hemingway novel for 5.00 which is selling for 200.00 on E-Bay. Mine is in good condition so its worth a little less but hell if I wanted to sell it I would make about 100.00 more.
esther / February 18, 2012 at 01:54 pm
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do they sell textbooks?
Alex / March 13, 2012 at 10:46 am
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BMV is the best place to buy cheap used comic books in the city. I bought a bunch from them for ~$5 each, and on the back they were originally priced at ~$25! Plus they were all pretty mint condition. BMV is definitely my favourite bookstore chain in the city.

Also, esther, I've seen textbooks there, but more of a general variety.
kat replying to a comment from / May 3, 2012 at 05:41 pm
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james joyce is a famous author, so yes - i'd say people who shop at bmv might find the name of the bar interesting and relevant.
Gina / May 9, 2012 at 02:02 pm
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Hey Guys, would it be a smarter move to bring in a list of books I'd like to sell to get checked which ones they want before I come in with a box full of books then get rejected? Or do they have no standard in picking thus making the list pointless? Thanks!

After reading all these comment about the badass behind the counter, I'm terrified of walking in and getting barked at. I'm a litto Asian girl :(
Marie / June 4, 2012 at 03:57 am
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Heyyy
Can anyone tell me if they will buy my Twilight books??
Zelda / July 13, 2012 at 01:52 am
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I'll tell you what the secret is to getting the best prices when you sell your books. You've got to tell the buyer that you're there not to sell used books, but "hugh's books." Once a buyer hears that name its like a secret code, all red flags go down and they start dishing out the cash.
Tris replying to a comment from / July 16, 2012 at 02:50 pm
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BMV is a haven! Reminds me of Breakfast at Tiffany's - best place to be peaceful and escape into the beautiful world of books. And HAR HAR HAR "anonymous" - well done telling James Joyce Pub to eff-off! Do your shitty corporate shilling elsewhere!!!!
Kasumi / July 18, 2012 at 07:18 pm
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do they sell Manga at this store???
Malcolm / August 16, 2012 at 06:53 pm
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What is the minimum age that they hire at? And when do they hire?
Adaminsky / September 18, 2012 at 03:39 am
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I used to love shopping at BMV books. I must have been shopping there for well over 15 years now, long before there was the annex location.

It's just not what it used to be. Their DVDs often sell for more USED than what HMV sells for NEW. DVDs have really fallen in price at the big retailers and BMV never really followed along. They also have this habit of taking any DVDs that are a little bit rarer and jacking up their price 14.99-19.99 and higher. Now it seems like it's good business practice but they used to NEVER to that. You could find a lot of great movie gems there inexpensively.

The top part of the annex was converted to a comic book store. The BMV used to sell 90% of their comics for a buck or 2. Only key books would go for more. If any book was not in at least a VF condition, it would sell for 50 cents or maybe a dollar. But somehow, the owners must have got into their head that they were also some kind of comic book store and the prices reflect that. I also think they charge more for old comics to make their vast selection of trade paperbacks more appealing.




applebeani / January 5, 2013 at 11:37 pm
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I've been reading the comments about the Annex store but I'm not sure about the customer service there since it was my first time. Nonetheless, I approached a staff member and she was extremely polite as well as two others in regards to where a book was. They were all very nice to me and I didn't really find any problems there. Perhaps it's just me. ;~;

And yes, Kasumi, they /do/ sell manga there up on the 3rd floor along with the comics.
lalala / March 4, 2013 at 10:50 pm
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Ive gone into the annex and dundas locations about ten times each, and no one has ever been rude to me. I asked if they had a specific book and when they said they didnt have a database, and I didnt act with indignation, the guy suggested a couple of sections it might be in, in case I didnt check those. I have also asked to use the bathroom, which is probably an annoying question, and the girl said no, but then referred me to a store nearby that might let me. Also asked the comic book guys at the annex for a specific title (two seperate times) and they walked me to the book. Im thinking that some people have a high level of customer service expectations, or maybe were a bit curt in their own questions or responses. Also, if one employee was rude, that doesnt represent a whole store's worth of employees. And to be honest, for those prices I wouldnt even care if they were a bit rude. Where else am I going to go? Amazon didnt even come close to the price of the books I wanted. And if I wanted to sell my books, theres no one else to go to, is there? Maybe they just finally realized that.
Bubbles replying to a comment from / April 2, 2013 at 10:33 pm
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That's so mean, try being nice for once. You never know you actually might like it! And if she or he wants to post something it's none of your business so don't be rude in your comments back.
Rabs replying to a comment from NotGoingThere / May 25, 2013 at 06:27 pm
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Can you imagine, though, how many requests there must be for checks - how many books IN THE WORLD there are - and if they had to do every check for every customer, and likely most customers want to check for more than one book. Having been there, it doesn't seem feasible for them to check for customers; if you come into the store and they direct you to the place most likely, that seems perfectly fine to me. If their telephone manners were bad, that's one thing, but I don't believe that asking a used bookstore with no computer inventory to check seems a little outrageous.

I've only been to the Yonge location, but the gentleman there seemed pleasant. Loved their children's section - it was HUGE! - but it didn't have what I was looking for, sadly. Not a bad YA section, either; found a couple titles I really had been hemming and hawing over! Not only that, but on the ground floor there were some adorable journals for great prices. I was really impressed! And upstairs they also have a small section for RPGs! Definitely my new favourite haunt.
Nicole / June 29, 2013 at 11:11 pm
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So after reading a few of the above comments I went to BMW books located on Edward Street expecting 25% of what my books cost i had 5 books worth 94$ in total and expected to get at least 20$, instead a balding white man decided he only wanted 3 of my books and would only give me 5$, I was shocked like WTF? but considering i didn't pay for the books and had minimal interest in keeping them in my collection I sold them for 5$ i'm kinda thankful he was not interested in buying my mint hardcover book that cost 38$ even though i tole him id give it to him super cheap since i didn't want to carry it around all day but he didn't even want it so i guess i'm sticking to selling books online at least this way ill be 2-3x as much as they are willing to pay.
If you hate selling online then id recommend going to the Eglinton east location apparently they are more friendly and will possibly pay more considering the Edward location has the least business.
Scott / July 13, 2013 at 07:07 am
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Not sure who the guy is who works at BMV Yonge Street location but man is he ever rude. Does not greet customers, does not ask customers if they need any help, sits behind the cash register and gabs on the phone while customers are standing around waiting to purchase books, accuses customers of being impatient (sorry we are the ones buying your goods, if you cannot give quick service, we can always go to Chapters) Never says thank you or have a nice day. BMV really needs to get their act together and hire staff who have some enthusisam and customer service skills. And do not tell me not to complain, I spend alot of money at their stores.
Scott / July 13, 2013 at 07:12 am
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And also Nicole, you were ripped off, BMV is supposed to pay a third of the price of books, you should have got at least 12 bucks.
Scott / July 13, 2013 at 07:15 am
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also to lalala, its actually against Human Rights laws to not let a customer use the bathroom, BMV does not know if you had a medical problem or not and needed the bathroom. Shame on them.
j replying to a comment from Sarah-J / September 5, 2013 at 10:43 am
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re:

"The largest area of that store is the Erotica/Porno section. Classy."

excuse me sarah-j - was your comment about Mississauga also a 'joke'. I don't normally respond to commentary, but joke or no, it was rude. I think you are the one who needs to consider lightening up and use positive commentary in place of generalizations that can be offensive. In other words, who's the snob if you think that way of Mississauga? LOL...Have a great day..
Johnny Whang replying to a comment from / October 21, 2013 at 04:18 pm
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that's awesome.

I'm still laughing.

mark replying to a comment from / December 23, 2013 at 12:10 pm
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good point
are you encourging education via books
or doing it to make a buck........
Paul Luongo / October 1, 2014 at 02:56 pm
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There is a guy with a man bun and lisp at the bloor location at all costs. I went in to sell books (carrying them in my backpack) and placed it on the red desk to wait for him to come back. When he got there, he told me to get my stuff off his desk, as I was trying to get the books out. Mediocre price (which I expected) but what an asshole. He was rude and looked like he crawled out of Doug Ford's ass. Give him a wide berth.

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