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Baked Goods

Jack's Bakery & Pastry

Posted by Emily Thomas / Posted on March 6, 2009

Jack's BakeryThere is a lot going on in Jack's Bakery and Pastry: a bunch of guys are watching Portuguese news and eating cake with a guy in an apron, the radio is blaring some clubby top ten, a child is crying for some sweet bread... and the lottery counter appears to be quite popular. I watch one man purchase "the winning ticket" and wave it in the faces of everyone at his table (all of whom are vaguely disinterested) and tuck it into his wallet with preemptive triumph... Jack's is open 24 hours, and has adopted a few quirks accordingly.

Jack's BakeryJack's BakeryThe coffee ($1.43) tastes a bit burnt. In retrospect, I should have had an espresso drink. Because when I got my bill, I noticed my was brew dubbed "Canadian" which usually translates as "not the thing to order." So Jack's is the kind of place that serves good espresso and burnt drip coffee... I notice too late that the regulars are drinking lattes.

Jacks Bakery TorontoI have no reason to believe that the lone bagel flavour (sesame $0.45) will be the best choice given that Jack's is primarily a Portuguese bakery and there's lots of fine looking breads, buns, baguettes. But my mind's been on bagels, and I want some. I take two and they're pretty good. Not really dense or chewy enough, but fresh with a nice toasted sesame taste; definitely a solid bagel for a one-bagel shop. And you can't beat the price.

Jack's BakeryJack's BakeryThe mini corn bread buns look hearty ($0.75). They go down tough, a bit on the hard side. But they have that good corn bread texture that leaves me satisfied after a couple, toasted with some cheese and pepper. (I also like the charming hand-written sign someone made for them.)

Jack's BakeryMy best (and most obvious) purchase was the custard tart ($1.00). I've never had a bad custard tart from a Portuguese bakery and this one is no exception. But still, I enjoy it more than most because it comes in a mini size... like the corn bread. I like this trend.

Jack's BakeryThe service was excellent - really pleasant. I like all the minis and I like the quirks here. If I lived closer (or had a car) I'd totally come to Jack's for some midnight bread, a latte and a lottery ticket... the winning ticket, like the one that guy purchased.

Jack's BakeryJack's BakeryJack's BakeryPhotos by Alyssa Bistonath.

Discussion

70 Comments

jack / March 6, 2009 at 07:47 pm
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those portugese tarts look like those from Macau
Dave (The Other One) / March 6, 2009 at 09:23 pm
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I used to work at the school around the corner. Jack's is a good place, and I frequented the place back when Nova Era used to be there. The coffee isn't usually burnt though - I've never had that before but it's nothing special, just a regular drip coffee like Tim Hortons or Coffee Time.

I agree about the custard tarts. They are great! (BTW, Macau was a Portuguese "colony" - not sure what the correct word is, but it was governed by Portugal up until 1999. One of the official languages is still Portuguese, so it makes sense that they share food and culture)
Corina / March 7, 2009 at 01:39 am
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Is there a photo of the mini corn bread?
Nuno / March 15, 2009 at 01:47 pm
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Jacks seems to be only traditional Portuguese Bakery left on Toronto..All the other ones are already to industrialized. From what i know, Jack's Bakery has a pretty traditional way of making its' pastry products and everyone in the team seams to be Portuguese, so i definaly recommend it if your're looking for an old fashion Portuguese bread and cakes.
Diane / March 17, 2009 at 09:18 am
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Authentic Portuguese - Welcome!
Finally, a bakery where you can go to with a group of friends and/or family members with exceptional service. Satisfy your sweet tooth with their endless assortment of pastries baked daily and fresh 24hrs - the custards are my favorite... among others :) Great ambiance with honest and friendly staff.
jose ferreira / March 19, 2009 at 09:21 am
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um cantinho doce de portugal q sabe sempre bem qd s esta longe da terra. Os meus parabens ao Sr carvalho e colaboradores pela brilhante ideia, q seja o primeiro de mts jacks bakery. Já agora saia um cafe e um pastel de nata!
Ivo Silva / March 19, 2009 at 09:51 pm
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This is a really good place! I'm from protugal but when I was in Canada i used to go every day to jack's bakery and i spent some quality time in there. That place made me feel that i was in portugal, so i recommend the food and the ambiance! Great staff!
Afonso Pedroso de Lima / March 21, 2009 at 02:44 pm
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Great place!!
You have to see with your own eyes and taste those lovely cakes and sweets!!!

The owners are just FABULOUS!
Big cheers for them!

Jonathan Krammer / March 23, 2009 at 02:52 pm
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3 Words: "SIMPLY THE BEST"
Domingos / March 23, 2009 at 07:55 pm
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When are u guys going to open more Jack's? We need them around my area, Woodbridge! U guys are fantastic! All the best for u. Keep up the good work
Luis / March 23, 2009 at 08:49 pm
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The best Bakery in Canada!
Real Portuguese Flavour with nice people and gentle Owners!!!
Saudations my friend!
João Lima replying to a comment from Afonso Pedroso de Lima / March 30, 2009 at 03:22 pm
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Well, I say: see for yourself these magnificent pictures and decide what do you think about this fabulous bakery! The taste is even better...

I can say that the owners of this bakery are the most talented and friendly persons I´ve ever met.

With persons like this, it´s obvious that a quick stop at Jack´s Bakery can bring great things to a "regular day" of any person:)!
Margaret / March 31, 2009 at 01:55 am
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When are you guys thinking of franchising? If you continue the good work, in a few years, Jack's famous portuguese custards and everything else will be all over Canada, for sure! And I will want your franchise! Thanks for your great service and kindness! I know that one day somebody will look at your dedication and hard work and give you guys a big oportunity! Just keep on believing in what you are doing!
Inês / March 31, 2009 at 12:24 pm
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um autêntico desafio ao mais apurado dos sentidos!
A qualquer hora do dia, a certeza de um agradável encontro com os segredos mais bem guardados da pastelaria tradicional portuguesa, para quem não tem medo de se perder: entre o lado mais doce da vida.
Um beijo enorme dos teus queridos Amigos Inês e Helder
Nenesita / March 31, 2009 at 12:45 pm
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Le pain dans cette boulangerie est excellent. Il y en a de toute sorte! Et je vous parle pas des gâteaux; delicieux!!!
Dépéchez vous d'y aller car c'est vraiment exceptionnel de trouver du bon pain comme ça de nos jours!
Jack's bakery&pastry... une vie entière douce et légère:))

Tania / April 1, 2009 at 10:46 am
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Great bakery / fantastic service!!

The quality and freshness of the food (bread, pastries, etc) was remarkable.

I will definitely be going back.

Excited to learn that it is 24 hours.
Frederic / April 2, 2009 at 04:32 pm
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24 hours??? Wow!!!!
Melissa / April 9, 2009 at 03:58 pm
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Something amazing and with a big future! Congratulations! Keep up the good work! Nice meeting the owners: Jack and Jason(the famous cute guy!)
patricia / April 27, 2009 at 10:11 pm
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Jack's Bakery is a place where I can find a big assortment of pastries with Quality! I love going there. And those portuguese custards... yummmmy:)
Connie / April 30, 2009 at 02:10 am
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Do u guys have wireless internet?
Richard / April 30, 2009 at 02:11 pm
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yes, they have internet, just ask them for the password..I heard they are going to have a patio outside, and gelatto which is fantastic..
ambrosio de sousa / May 4, 2009 at 01:33 am
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daque e o ambrosio de sousa a que e radio lousa novo dia de hoje estamos a espera de anucios para jack um abraco para o filho de e para o pai
joao perdo / June 8, 2009 at 03:33 pm
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wow i was there last night eat the famous gelatto ice cream is went down so good taste very well was treated the best and didnt have to wait much 4 service defently go there again
susana / June 10, 2009 at 06:29 pm
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I wonder how everyone that commented on this site got paid for these posting!!!!!!
P.S. The best? You have got be kidding!!!
Jason Carvalho / June 14, 2009 at 11:00 am
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They all got paid money that u can't afford! Pass by the Bakery and I'll show u around. Your opinion will definetly change. It would be a pleasure to get to know u!
Thank You
ambrosio sousa / June 15, 2009 at 01:57 am
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diz ao teu pai la para as 5 ou 6 estou ai a limpar la encima manda mais bolos para o nosso email obrigado irmao
JOAO / June 17, 2009 at 07:28 pm
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LOOKS GREAT FROM THE OUTSIDE,

BUT INSIDE MOST DESERTS ARE SIMILAR TO COMMISO'S ITALIAN BAKERY.
VERY OVER PRICED AND OVER RATED.
MARIA SILVA / June 17, 2009 at 07:35 pm
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OHH MY GOD,

IF YOU CANT TELL ALL THE REPLIES ON THIS SITE ARE FROM THE OWNERS
OF JACKS BAKERY,THEY ARE DESPERATE FOR BUSINESS, NOT TOO MANY PEOPLE GO THERE AND MOST LEAVE UNHAPPY.

JACK WILL JACK YOU OFF
SAVE TIME AND MONEY AND GO ELSEWHERE

THANKS IN ADVANCE
ENRIQUEZ replying to a comment from JOAO / June 17, 2009 at 07:39 pm
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YES I HAVE SEEN THE SAME ONES @ COMMISO'S ITALIAN BAKERY,

AND i AGREE, OVER PRICED. i THINK HE BUYS MOSTLY FROZEN
AND RESALES AT A MUCH HIGHER MARGIN.

DESPERATE FOR BUSINESS HE IS EVEN USING PUBLIC SIDE WALK SPACE
THINKING HE CAN MAKE A PATIO.
WE WILL SEE HOW LONG THAT LASTS.



Richard Talasso / June 17, 2009 at 10:20 pm
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WOW! THIS BAKERY IS REALLY FAMOUS, IT'S THE ONE WITH MOST COMMENTS, THAT MEANS SOMETHING... EVEN THOUGH THEY ARE GOOD OR BAD!!
JACK'S IS BECOMING REALLY FAMOUS IN TORONTO...
phillip santos / June 17, 2009 at 10:34 pm
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hey, i heard that courense bakery is going to change owners again,they are desperate, young guys that can't take control of what they are doing and there's this women taking over that is ripping off her cousin and ripped off the old owner's son, something crazy i heard... why don't u guys buy the place and open up a Jack's where they are???
Jason Carvalho / June 19, 2009 at 01:00 am
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hey who ever you are, easy on the comments! this blog is to advertise and not to play around with personal stuff.. Hope this doesn't continue or else i will delete all comments.
Thank You
joao perdro replying to a comment from MARIA SILVA / June 19, 2009 at 10:45 pm
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yea keep talking bad about jacks backery cuz the more u talk the more your making jacks backery famous !!!
jimmy the greek / July 1, 2009 at 12:46 am
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wow jacks at chins picnic im so excited to go check out what they have 4 sale and enjoy the fresh air by the lake and beauitful multi culture
nick / July 18, 2009 at 02:31 am
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Talk good or bad about Jack's , I bet none of you'll would like a Starbucks or any other {American}francise to come to your neighbourhood. Appreciate the man's service to the community making years old recipes from scratch everyday, as opposed to opening frozen pastries,cakes and bread{yes frozen bread too}like your average bigbox store bakery.When this is gone because we dont patronise , I hope I can stop by all the bad critics house for coffee and pastries.Keep on BAKING !!!!
Flabbergasted / August 7, 2009 at 03:42 pm
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You have got to be kidding. This is the best in the City? Have you been living under a rock? This place has gone downhill fast, since it was purchased from Nova Era. The sweets are stale. In fact, today I bought some almonds tarts and they were moldy. Everything is old, because nothing sells anymore. They don't have the variety they used to. I don't believe they make anything on the premises. The only reason I go there once in a while is because I live around the corner.
If you want an amazing bakery in the area, go to St. Clair to either patachou or Pain Perdu. it's more expensive, but you won't throw anything in the garbage.
If you want Portuguese, go to St. clair & Caledonia, to the other Nova Era in the area.

If Jack's or the owners really cared about keeping their clientele, they would certainly throw out the stale sweets and breads, and sell ONLY FRESH, so customers aren't throwing money in the garbage every single day.
Flabbergasted replying to a comment from Jason Carvalho / August 7, 2009 at 03:46 pm
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Jason, if the owners of Jack's really care about their customers and keeping their business, I'm sure they won't be upset by the truthful comments. In fact, if it was my business, I would want to know about all comments, ESPECIALLY the not so nice ones, because I'd like to change and make things better.

When owners don't want to know the truth, they don't care about their customes or their product.
nick / September 13, 2009 at 10:11 am
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Jack's completes one year this month, I ve been a cust since the begining,many business have struggled thru the bad economy-phase, I wish him and all the hard working entrepreneurs all the sucesses for the coming years and to all those who critisise, eat your words or go to Tim Hortons,Starbucks etc.........
Joah / November 17, 2009 at 10:31 pm
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Wow, Poor Jack,
Can't keep a fresh rack of anything, always check for mould and
get your money back,
one year in and gonna have to sell everything back,
cause that's JAck, your neibour hood crack.

Poetic Justice you have been served
JACK the ripper / December 9, 2009 at 04:31 pm
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honestly, when i first got on this page and began to read the comments, i was blown away at how ridiculously fake they are and i am glad that other readers like maria silva also recognized such poor class. it is very dissappointing that someone in the company, probaby Jack's son Jason, had to stoop to this level. here a piece of advice from someone successful in business: if you want to build a good reputation and build a company that represents quality and excellence, you do it though providing quality products and customer service, because it is your customers that will bring you success and spread the word. not these ridiculous websites or advertising every single event and opportunity given like you have been doing since you have opened. you build giving your customers a great experience when they come into the store. if i were you Jason, i would do myself a favor and shutdown this blog as you mentioned because it just really makes you look bad when everyone reads it and knows you fabricated most it. good luck to you and your business and i hope that your second time around in this industry will be more successful than the first.
Carol Mcpherson / December 14, 2009 at 02:06 am
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Congratulations to Jack's Bakery as Business and Community Leaders! You have been doing an amazing job and as a client from Mississauga that visits you whenever I can, we would really appreciate having Jack's down here! Keep up the Good Work!
Maria das Dores / December 31, 2009 at 09:42 pm
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OK! I have lived in this area for 15 years. Jacks sucks, he thinks he is in Yorkville
Maria das Bocchechas replying to a comment from Maria das Dores / December 31, 2009 at 09:47 pm
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You are right! He should move to Yorkville and everyday he raises the prices. One day I had a soup for 1.50, next day same soup was 2.75. And he is a scrooge bahambug! What a double looser! He did it once some 15 years ago and cheated Revenue canada, what is he up to now?
Maria / January 9, 2010 at 05:53 pm
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Gosh you people are unreal.. if you like the place you go there if you dont just stay away.. i have been there a lot and i will back . Yesterday they had os cantares aos Reis old portuguese tradition, place was full and he served people very nice .. even gave free sweets to all .. really what else do you people want, just be proud of and suport our Portuguese bussiness, i have lived on this neighborhood for over 20 years and have seen other bussiness there and to be honest they were not better then Jacks.. look at all the different things that Jacks have been able to offer i have never seen such an assortment of Portuguese things like he has... about the prices yah you pay.. and we pay every were else the same or more but have you all noticed how much has wheat and grains gone up in the past year or so. realy i think his prices are within every other Portuguese Bakery
So my message is .. keep up the good work Jacks .. and for the ones that like Jacks i am sure none of the negative messages here are going to change the way you feel
Have a happy 2010 all of you
Maria / January 9, 2010 at 05:57 pm
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oh i forgot to say.. the famous natas yesterday were given to people free @ nite and they were hot from the oven.. and something else i work for a big company and i bring in Natas every now and then and everyone there says they have never had any better then Jacks.I pick them up in the morning and never had any stale
Ian / February 7, 2010 at 10:10 pm
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Sorry Maria but I have to rain on your parade. Our problem with the place is the ignorant style of service. We're obviously not Portuguese and it's openly apparent that they do not want non-Portuguese patronage. Whenever we go in there for anything we're ignored for a couple of minutes while the staff will be standing right behind the counter talking amongst themselves. The older guys will make absolutely no eye contact with us let alone serve us. We're left to rely on the younger staff who will eventually give a cold "Yes?" We always rush to leave the place from feeling very uncomfortable. We've since switched bakeries and only go there as a last resort. Are our cultures that different that such service seems so alien to us who are not Portuguese. And I ask because the place is always filled with smiling Portuguese patrons. It is a Portuguese neighbourhood after all. Or are you in reality a bunch of old world racists operating a business in a multi-cultural city? Here's a challenge for you Jason. Open a Jack's in a Shopping Mall where lots of brown, black, yellow and other non-Portuguese people go. Let's see how that works out for you?
God Bless.
Jason replying to a comment from Ian / February 22, 2010 at 01:56 pm
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First of all, Thanks for all the good and bad comments, it's a signal that Jack's Bakery has been spreading out the message. All of you are part of our sucess! As you all know, we opened 1 year and 5 months ago, which it looks like it was yesterday but, I think we've done so much and we would like to continue the Project so one day I will see my dream come true...Jack's all over! But first, we know that we have lot of work to do here on Oakwood and South of Rogers.

Origin of Jack's Bakery name: It was thought on the purpose of being an English name to serve all the Multicultural Community. Which is what has been happening and we are proud for that.

For the first Anniversary we did a Customer Appreciation Month which started September 15 and ended October 15 2009. We gave out cupons for Baguettes, we gave out questionaries to know about the opinion of the customers and i was really surprised, which gave us even more strenght to continue. We offer custard tarts when it comes up to weekends, Families have been enjoying coming here and the groups are getting bigger and bigger, we support everything that is related with Human Causes, why? Because we think that we should give in order to receive and that will always be Jack's Bakery in the Present and in the Future.

So here is my challenge for all of you: I would like to get to know you personally and chat a little more. It's always a pleasure getting to know new people. I'm here pratically 7 days a week working on this project, you just have to ask for me and we will sit down and enjoy a coffee and a Jack's custard.

Thanks once again

Jason Carvalho
Miller / February 24, 2010 at 07:17 am
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Well written Jason,
All of you out there go meet him, critisise him ,whatver in person.
Make it a better business for the neighbourhood anyway.
I eat there and will complain or praise the management on spot .
Give small business's a chance ,they dont have the mega bucks like Tim Hortons, Starbucks ,nor do they call you by name,
Independants in Toronto are coming back ,or do you want the franchises all over {same old boring menus ...]
A Bakery is a Bakery ,dont get all tripped up on the origins etc unless you like the smell of frozen pastries ,bread at the grocery stores..
Idalina Da Silva / May 6, 2010 at 05:08 pm
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Jason,
Congratulations! The way you have exposed your thoughts to all the people that have left messages on this site only reveals your kind and humanitarian personal character. Strong values and excellent tools to live with personally and professionally. In deed you are a true business man. One with a profound knowledge of your clientele, community and the opportunities offered by being a respectful and humble person.
I know your products for years. I enjoy them. Every person I have introduced to Jack’s Bakery truly enjoy the service and the products.
I have read every single message on this great site. I have to say that I fell very sad by some of the wording and contents of some. Totally uncalled for. Just shows lack of respect and knowledge. Poor choice of words no doubt about it. Shows a very bad and jealous side of people. Very sad!
But on the other hand they can be quite useful to you Jason; by giving Jack’s Bakery free advertising and more motivation for Jack’s Bakery to continue the excellent work and community relations they have done so far.
I love to see any business growing in the community. I respect peoples hard work. I know that some are more successful, more giving than others. But at the end every business person (so I choose to believe) try to do their best. At least what they believe to be the best for the clientele and community they represent. There is enough clientele for every body to serve what they produce. The consumer chooses where to go. No silly messages on this site is going to change that.
I know Jack for almost 20 years. I have always respected him, his work ethics and his humanitarian side.
The community should be proud for having a decent business making Oakwood looking clean and decent to attract residents from all over the city and even from outside of Toronto.
Jason and Jack, please continue your dedication and good work. As we say in Portuguese… “Os cães ladram mas a caravana passa”!
All the best!
PS: I will be there this weekend to get a few “Broas” for me and my friend Ivana. They are the best in town.
Idalina
Shay replying to a comment from Ian / May 12, 2010 at 07:47 pm
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Okay its not only me as many of my friends have said the same thing but if you don't speak portugese or at least appear it the service is horrible. I have stood waiting ignored for minutes and than to eat pastries that are stale and gross. I really really do want to support local buisnesses especially in the oakwood st.clair region but you HAVE TO HAVE CUSTOMER SERVICE! If you don't PEOPLE WILL NOT SHOP AT YOUR STORE! If I am going to be ignored when i walk into your store I WILL leave and support other companies like Starbucks or second cup, because at least there they are friendly and helpful.
susan / May 24, 2010 at 12:32 am
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wow i went to my friends baptism , and the cake that they got it from was from jacks , and let me tell you ppl....it looked outstanding !!! amazing job that they did , who ever makes the cakes there should be recognized , cuz wow ..
Cheri / July 16, 2010 at 09:23 pm
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By far the best veal sandwich and most delicious egg tarts... oh and the cherry coconut cupcake thingy

heaven...
Paulo / July 18, 2010 at 10:05 am
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Jack's is the only bakery that sells day old bread.
my wife just went there to get the traditional (caseiro) and ask the server if it was fresh, at what she replied it was, when she got home we realized it was old bread.
this guy should be ashamed of doing this.
Carol / September 10, 2010 at 12:39 pm
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I do agree with some people that some of the pastries there are not so fresh. Not the Natas, which sell quickly. But I've tried the carrot cake and brownies, and they taste stale, and these are my favorite desserts but these are not very good. I would stick to their breads and natas which are baked more frequently. I did like the Nova Era better, it just seemd that Jacks is trying to do too much, there is way too much products and many of them don't sell. Focus on a few things and do them well.
Carol / September 10, 2010 at 12:41 pm
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Also, @Shay, I do agree that the customer service could be worked on in this place. It takes forever to get one of the servers attention when you walk in.
Jeff / October 14, 2010 at 04:33 pm
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I agree with Carol. I live a few streets away and have lived in the area for a few years with mixed results from Jacks. If you buy the standard Portuguese buns those are always fresh because they sell a lot of them, but if you buy the multigrain buns or bread baguettes not always that fresh. The Natas (custard tarts) have always been fresh but some of the other pastries have been hit or miss. I agree they should make less variety and focus on freshness. In terms of customer service it could definitely be better. I am Portuguese but look more English/German and have had both good and bad service at Jacks and other Portuguese bakeries. Customer service and friendliness could be better for all patrons full stop. I used to live near St. Clair and Bathurst and I also recommend Pain Perdu and Patachou on St. Clair; they are more expensive but really good. Jacks for standard buns and custard tarts:)
Idalina / October 14, 2010 at 06:52 pm
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Hi Jeff, just in case you dont know this delicious nastas are traditionally called "Pasteis de Belem", then "Pateis de Nata". In Canada we called them "Nata".
If you want to know there history, google "Fabrica de Pateis de belem em Lisboa".
Enjoy!
Best
Idalina
Sunny / December 30, 2010 at 02:10 am
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I went today, to try out their Natas and they were great! I asked the staff member that was working what else she would recommend, and she pointed out the éclairs, so I got the mocha éclair. To my disappointment, it was incredibly stale. So I guess I will stay away from everything other than Natas from now on.
James replying to a comment from Beth / December 31, 2010 at 12:04 am
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OBviously you wouldent know a proper portugese bakery if it bit you in the ass. I think if you hate it so much you should keep it to yourself and just dont go there.
Jordan / December 31, 2010 at 12:10 am
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UM you obviously dont know anything about Bakery's. How did you know that the bread was one day old anyway...????
nuno cordeiro / March 10, 2011 at 10:48 am
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ja ouvi falar muito bem de si senhor jack tenho varios familiares em toronto e misissauga e ja passaram por ai e gostaram imenso. eu sou de portugal e po ano se deus quiser vou ao canada e vou passar por ai. um abraço
Ana replying to a comment from Ian / March 14, 2011 at 06:52 pm
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That is not true.... U don't know how the staff works for serving costumers, they try their best so people can come every day and leave happy. they try to be nice. SOmetimes, Costumers are really rude, and don't respect anyone who works there... Ther serve the canadians, or italians...the same way they serve the portuguese people!!! And there is people that really apreciates what they do!!! I remember a lady that told directly to mrs jacks that his staff was amazing, nice... and that they always try their best to leave costumers happy... And that is something that i can say that u don't find anywhere else.
Ana replying to a comment from Ian / March 14, 2011 at 07:10 pm
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HA aqui gente cheia de inveja... Podem falar mal do que quiserem, mas nao podem dizer que os empregados sao rudes ou que os deixam a esperar, porque acreditem que ha la empregadas que fazem mundos e fundos para poderem servir as pessoas... Posso por as maos no fogo pelos empregados, que eles sempre tentam o seu melhor, e quando nao conseguem acreditem que ficam por morrer se falham em algo... a parte ali do "Looks clean" é totalmente mentira... Acreditem que por vezes os empregados sofrem por causa dos clientes... porque acreditem que estar por detras de um balcao nao e facil, porque temos sempre que tentar agradar os clientes, e acreditem que isso +e das coisas mais dificeis de fazer, porque sei bem que ha gente caprichosa... e que quanto mais trabalho consguirem dar ao empregado ou mais confusao fizerem mais prazer lhes da!!!
Try to go there on a saturday night... and u will see if is empty... or if what ur telling is just jelous......


I hate when people talk about what they dont know, just for fun or to see someone falling!!!!
Try to do best than them and then say if is easy or not...

p.s. my english sucks sorry, but i try writte without using any translator
rb / June 4, 2011 at 07:01 pm
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Bad service. It was so bad we went in once and never did again.
Goretti Da Estrela replying to a comment from jack / December 20, 2011 at 09:41 am
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Thats because Macau use to be a Portuguese Coloney and it was settle by portuguese and a lot of Portuguese customs culture foods etc. where taken over there so the Custer your refering to is portuguese well know Worldwide USA,CANADA,BRAZIL,GERMANY etc.
Marie / January 1, 2012 at 05:58 am
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Having made various baked goods purchases at Jack's i have no qualms for what I'm about to share...,absolute disappointment, upset and embarrassment, last but certainly not least, I'm far less richer after made the poor choice of once again trusting that these supposed bakers could pull off what would be classified as simple baked goods.

Over this particular week my husband and i bought various pastries, including a large assortment of puddings, to offer our guests, what we got were barely touched desserts. I'd like to add as well that 4 of our desserts were placed with our order incorrectly, so, i had to stretch out 6 of the other individual desserts to present everyone the same, a large flan style pudding that wasn't infact freshly made, with an overwhelming citrus taste..,custard tarts, (120 that we purchased this past week), what i came to discover with the 50 bought last night, 2 of my guests thankfully took me aside to let me know that the tarts bottoms were burnt, cant imagine who'd fined this appealing. I'm ending this here, after $100.00's of dollars "overspent" at this establisment, I'm moving on, i've overlooked far to many mistakes, of every nature, my husband, myself and even my dear mom who had travelled from Paris, France this Christmas to spend with me and her only grandchild to be terribly embarrased for me not too mention herself.

P.S: Word of advice to what i believe was the owner of this establisment, you clearly saw me and my 2 year old child leaving your bakery with large boxes of "your goods" including bags, instead of helping us out your door, you turned away and sat down to resume tv viewing....help your customers or have other staff help patrons who may need assistance.....$158.00 not worthy of holding out the door?
Fernando Lima / January 12, 2014 at 11:10 am
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Oh...I can't wait,going there today with my girlfriend..will leave my comments later today or tomorrow...gonna call it as I see it...we are both Portuguese,my girlfriend and I,but if Jack's suck..so be it,I won't hold back on the comments at all...cheers
Jc / May 3, 2014 at 02:41 pm
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Jacks eatery- Epic Fail- no one eats there ever
Place is M T - went in and only 4 pieces of chicken - to choose from- ?? No pastries either??
Another Portuguese failure from Jack Carvalho and his offspring Jason- what kind of dope you chopping these days ? Jack the mighty crack with son on the run!
Diana / September 23, 2014 at 04:15 pm
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Hello, heard the custard tarts were good here. I went in and asked for Portuguese custard tarts. Lady at counter was rude and had no idea what I was talking about. Sorry I should have learned the Portuguese name maybe, I didn't mean any disrespect. Was directed to some sort of puff pastry with no custard and strawberries...? Purchased something that looked more like what I wanted.
I just thought if you were featured in a blog about custard tarts that I would be able to get some. Left feeling foolish.
xx / October 8, 2014 at 09:58 am
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Avoid this stale hole! I just two tarts and had to throw away one because it was so stale-- more than a day old and this after asking for the freshest one.
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