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Baked Goods

The Cupcake Shoppe: No Tricks, All Treats

Posted by Staff / Posted on October 30, 2005

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Cupcakes are IT. Rather than wedding cakes, there are people opting for wedding cupcakes. This year, instead of the myriad of candles to show how old I turned, I had (nearly) as many birthday cupcakes instead. Heck, Hallowe'en is a holiday - time to celebrate!

I won't be out trick or treating this year, so I figure I need me a nice treat and cupcakes would hit the spot. Let's see, I can bake me up some (too lazy), there are local bakers with delicious offerings (read about the Flour Girls), but I happen to walk by The Cupcake Shoppe and the spider cupcakes draw me right in.

The selection is vast and not being able to decide on just one, I'm in for a half dozen ($13, one for $2.50 and $25 for a dozen). I like cute and these cupcakes sure are CUTE.

There's a vanilla cake with strawberry buttercream topped with a smiley ghost (Pretty In Pink) and another vanilla cake with vanilla buttercream with a pumpkin on it (Yonge N' Eligible). Clearly, they are chosen to be part of my six pack, along with a couple of Sticky N' Sweet (vanilla buttermilk cake dipped in caramel), a Curious George (chocolate buttermilk cake with banana buttercream) and a Purple Haze (vanilla buttermilk cake with blueberry buttercream).

The Cupcake Shoppe also takes custom orders with 24 hours notice for regular sized cupcakes ($20 for six), mini cupcakes ($1.50 each minimum of 12), and mini cupcakes with flowers ($2.00 each minimum of 12).

And these cupcakes are tasty. They are full in both flavour and in density. There's also no question as to why the word "butter" shows up in all the descriptions.

Is it possible to treat myself TOO well? Well, maybe... it's something to think about after I down my Purple Haze.
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The Cupcake Shoppe
2417 Yonge Street
416-322-6648

Discussion

61 Comments

catherine / July 14, 2006 at 01:57 pm
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i love cupcakes, and i love thing like this, is this place a shop? i live in weston, so is it anywhere near?
love you to write back
catherine
Julia / February 5, 2008 at 12:41 am
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The service there is really horrible. Cute cupcakes, but bad service.
nancy / February 29, 2008 at 12:03 am
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Their cupcakes are awful. The cake tasted like it came from a mix and was dry. The icing is not sweet and is an odd texture. I'd rather go to dominion and buy their bakeshop cupcakes than eat these again
N / May 26, 2008 at 04:33 pm
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i have been by the cupcake shoppe thousands of times when it was closed and it looked so very good! but a couple of weeks ago i finally went in and it was so so dissapointing. 2 flavours of cakes, both taste dry and terrible. the icing was disgusting. tasted like edible oil product. ewww. i would avoid this place. it was very dissapointing. i've had better cupcakes from a grocery store
cutieslug / May 28, 2008 at 09:33 pm
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I second that. Disappointing cupcakes :(
Sugar Malone / June 24, 2008 at 03:00 am
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Dry and tasteless, except for one of the flavours (chocolate with the blue icing?). DEFINITELY not worth the money. Also, the service is not good.
philehofish / July 10, 2008 at 07:32 pm
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overated , overpriced , overhyped...yee same olde story !
anonymous / July 22, 2008 at 06:29 am
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I was really hoping you weren't going to list "The Cupcake Shoppe" in your rankings! These were the first TO cupcakes I've ever had. They're horrible! Besides what everyone else has said about the taste--dry, horrible icing, etc.--they're also way too expensive! $2.50 per cupcake?! At that price, these better be the best cupcakes ever--and they're not!!

P.S. To Catherine (the first person to comment): No, this store is on Yonge, just north of Eglinton. It's not anywhere near Weston, and I wouldn't make the trip for these. The cupcakes look beautiful, but are expensive and taste awful.
Nizi / September 4, 2008 at 12:54 am
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I can't believe all these negative emails. The cupcakes are really good and the service is great.
mum / September 9, 2008 at 03:33 am
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I brought the mini cupcakes (48) for my daughter's b'day celebration at school and was disappointed they were just in the box moving around. They knew it was for a birthday celebration and they were going directly to the school. Absolutley lacked presentation. Will be looking elsewhere this year. I am for taste but presentation is also very important.
/ September 23, 2008 at 07:32 am
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How can a store like this make any money, when they produce such garbage.
lexi / October 21, 2008 at 02:43 am
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what??? why so negative?? these cupcakes are DELICIOUS!!! I had unbelievable cupcakes in London, England at Humingbird cafe...these could seriously compete with Humingbird's! I think they are amazing
Kelly / October 27, 2008 at 03:27 pm
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What is the straight goods here? Are they good cupcakes or not? Is it hit and miss - ie some days are excellent but most days they are bad? Is the service that horrible? My goodness, would be really nice to know the truth as I need to get some tonight!
/ October 31, 2008 at 03:20 pm
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I think the best are from EatMyWords.org... Much better presentation, and they're so so yummy.
melissa / November 13, 2008 at 05:56 pm
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I don't know whats wrong with some people!!! These cupcakes are AMAZINGGG!!!!!!!
I had ordered 3 dozen for my engagement party and they were such a BIG HIT!!! Oh and the service there is FINE!! What do you expect from A LTTLE SHACK IN THE HEART OF UPTOWN??????..The frosting is a buttercream, and melts in your mouth! Flavours; Strawberries and cream is a MUST, aswell Curious George! And the prices are the same as other places!!!! So ignore all negative reviews people!!!!! The Cup cake shoppe ROCKS!!!!
Kathy replying to a comment from catherine / January 31, 2009 at 09:43 pm
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My finace and I went looking for cupcakes for our wedding and we figured the Cupcake Shoppe would be the perfect place to go. The service was HORRIBLE and the cupcakes were WORSE. We bought 6 different kinds and the all tasted like stale cardboard. Honestly the worst cupcakes I have ever had.
Amanda / February 9, 2009 at 01:50 pm
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I've only had good cupcakes there, but I suppose if you got them later in the day they might be stale, best to go in the morning when they're fresh.
kp / February 14, 2009 at 04:46 pm
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the staff wasn't nice and the cake was too dense.
Stef replying to a comment from Kelly / February 27, 2009 at 02:49 pm
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I know this is a little late Kelly, but here's my experience with The Cupcake Shoppe...

Cake
The actual cake is dense. Some people prefer a lighter cupcake, and this is not it. However, it is a satisfying dessert and will not fall apart totally when you eat it. The chocolate flavoured cake is a deep chocolate flavour (not unlike Barefoot Contessa's Beatty's Chocolate Cake). It is not very sweet. The vanilla is sweeter, and pretty typical in flavour.

Icing
The buttercream there is legit. It takes like butter. It will harden slightly, but will relent when you bite into it. It is sweet and tasty. If you don't like buttercream, try sticky and sweet, or their sugar frosted "frost me," my personal favourite.

Dryness Issues
I have been going here for three years. Overall, I would not say that these cupcakes are dry, but I wouldn't say they're crazy crazy moist either. Keep them in their little plastic cupcake holder, and they should be fine. I freeze them and defrost them on rainy days and they come out very well.

Flavour Issues
If you go later in the day, the flavour selection may be very limited. As with many bakeries, it is best to go early to ensure selection, and of course freshness. Still, they do have a healthy variety of flavours.

Service
I've had a few mediocre staff experiences. Sometimes, however, the staff is pretty nice. I prefer to get my cupcakes and leave.

I must say, overall this place is consistent and produces neat, pretty cupcakes. If you're not partial to them, as their style of baking is not for everyone, best of luck with looking elsewhere.
Caroline / March 31, 2009 at 03:39 pm
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The cupcakes are adorable for sure. The cake itself is ok. Nothing that blew me away, but it wasn't horrifying either. The buttercream is legit too... but it honestly did not add any dimension to the cupcake. It was kind of bland in all honesty. Especially getting the creamsicle flavoured one... I was expecting this awesome creamsicle bite... but in reality, I just tasted the butter and the cake. Nothing else.

But I mean some people LOVE just the buttercream taste so this place could be their thing. It just wasn't mine.
Glenna / April 27, 2009 at 04:05 pm
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I tried two varieties of chocolate cupcakes here (raspberry and creamsicle), and was happy with the cake but disappointed with the icing. If I hadn't known the pretty n' pink was supposed to be 'raspberry' icing there is no way I would have tasted it. The cake was moist and chocolatey, icing extremely fluffy and tasteless. Service was fine - not effusive but not a turn-off.
mai / April 29, 2009 at 10:09 pm
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I agree, eatmywords.com is the BEST. Have tried on many occasions to get a good cupcake from The Cupcake Shoppe, but won't bother anymore. Not worth it.
Becky / May 21, 2009 at 01:50 pm
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Adorable cupcakes; they taste quite good but the service is really, really bad. I would be a repeat customer for the cuteness of it all if not for the "indifference" with which, cheerful, paying customers are treated. It's too bad since customer service is what buys loyalty in the long run.
Bri / August 31, 2009 at 01:01 pm
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For the sake of research, I bought six cupcakes on the weekend. My two friends and I sat down and had each tried a third of each of the cupcakes. I did like the texture of the buttercream icing. I like how it was much more delicate and lighter than typical buttercream you find on cakes. The vanilla cake was plain old vanilla and nothing spectacular. As for the chocolate, the cake was rich looking but I would have preferred a slightly more rich chocolate flavour and a little more density from the cake. Overall, they were okay. I didn't understand the long line of people each buying a dozen. One could easily replicate these at home.
Toronto Chick / October 4, 2009 at 11:35 am
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I tried the cuppies, just average, from baking mixes, crisco icing, the shoppe smells like disinfectant and bake mix chemistry ...
sarah replying to a comment from Toronto Chick / December 7, 2009 at 08:37 pm
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My daughter and I love cupcakes. We just moved back to Toronto and stumbled on this shop. The woman serving us was not friendly until we we were leaving and said "good bye", she finally let out a weak smile. The cupcakes looks nice and homemade, however the first bite was a big let down. We purchased two classic cupcakes, nothing fancy, the white cake with buttercream frosting and a chocolate cake with chocolate frosting. Both tasted like cake mix with crisco icing. Not even buttery. Would never go back. We are now on a hunt to find a great cupcake in Toronto.
Stephanie / December 8, 2009 at 04:56 pm
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In my experience, this is one of the worst cupcake bakeries in the city.

The cakes are extremely dry and the frosting leaves a disgusting oil slick coating in your mouth. I wouldn't eat these cupcakes again for free, nevermind spend $2.50 on one.
Steve / January 6, 2010 at 04:20 pm
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After spending 48 Dollar's almost every week on cupcakes..I'm fed up with getting small portions of buttercream on my cupcake's,Even when you make a special order of a dozen or more & ask them to make sure the buttercream is standard size,you end up with some cupcakes with really small portion size,And when you complain to them about it,they say it's the bakers fault &
even give you a hard time about it.All i want is regular sized cupcakes!!
Lisa / February 6, 2010 at 01:03 pm
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I tried them once, they were quite average. Just like everyone else said, pretty dry. There's a bakery just down the street from them, they have the same price but MUCH better quality. Apperently a lot of people prefer them when it comes to cupcakes. Chocolatees I think they're called?
Nan / March 16, 2010 at 09:24 pm
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nope, not worth it... the cake and the store EXTREMELY CUTE and so with the 'trend' however the actual cake is overated. The cake is not moist and very dry in my opinion and the icing is too sweet and just like Stephanies review the icing has a terrible oily feel...very blah. nothing to scream about. I have tried other cupcakes around town and I have had MUCH MUCH better. I tried Swirls cupcakes and oh they are oh soooo good.. it's a bit far from town but whenever I can get outhere I grab some and it's OH so worth it. THe icing is light, fluffy and tasty and the cake itself it crumbly and light and OH so moist you can actually finish it and be super satisfied. :)) try it.
home baker / April 4, 2010 at 05:18 am
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I have baked all my life, my aim was to produce a sponge cake so delicious that you couldn't resist. I've achieved this as friends, neighbours, school fetesand requests will testify.
What I need to get round my head is how several companies have been able to palm off stodgy, tastless, boring, cheap tasting cakes that look great but are an awful experience at £2.50 a pop
Has every one gone mad?
jbird / April 5, 2010 at 09:13 pm
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People....it's cupcakes, not rocket science. As a professional baker, if you can make them at home then please do so. As for the taste, since they are nut free I assume that's why their cake flavours are limited. I really enjoy the buttercream, which is an authentic Italian meringue buttercream (I asked). I you find it too buttery then I suggest either the chocolate or vanilla frosting, which are thicker and more sugary. And the way they can draw on a cupcake, fantastic!!
Michelle / July 5, 2010 at 06:23 pm
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Don't waste your $$$$.
Cupcakes are average at best. Icing is definitely NOT buttercream. Icing tastes like whip cream out of a can.
Cucakes are heavy and dense.
Alex replying to a comment from nancy / August 6, 2010 at 03:51 pm
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I agree, totally overrated.
KL / August 24, 2010 at 04:25 pm
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Nothing special. It's a kitschy shop run by a few cute girls putting out a passable product.
sarah / September 5, 2010 at 05:22 pm
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NOT SURE IF YOU ARE ALL TALKING ABOUT THE CUPCAKE SHOPPE AT YONGE AND EGLINGTON. I THINK THAT THEY ARE BY FAR THE GREATEST TASTING CUPCAKES EVER!!! THEIR CAKE IS MOIST AND DELICIOUS AND THEY HAVE 5 CAKE FLAVOURS TO CHOOSE FROM NOT TWO AS MENTIONED ABOVE. THEY HAVE VANILLA CHOCOLATE CHOCOLATE CHIP, RED VELVET AND MARBLE. THESE ABOVE COMMENTS SEEM TO BE SO INACCURATE. THE SERVICE THERE IS GENERALLY VERY GOOD HOWEVER I NOTICE ON THE WEEKENDS THEY ARE MUCH BUSIER AND HAVE TO WORK FAST TO GET THROUGH THE LINE UP WHICH IS ALWAYS CONSISTENTLY BUSY. GIVE THESE GIRLS A BREAK!! IF YOU ARE ORDERING FOR A WEDDING OR SHOWER YOU DONT EVEN HAVE TO GO INTO THE SHOPPE YOU WILL GET ONE ON ONE SIT DOWN SERVICE WITH THE OWNER "SUZANNE" AND SHE IS HANDS DOWN IN PROVIDING CUSTOMER SERVICE AND CARE... I HATE WHEN GOOD PEOPLE AND PRODUCTS GET A BAD RAP.. TRY IT AGAIN AND MAKE SURE YOU ARE AT THE RIGHT CUPCAKE SHOPPE BEFORE YOU BLOG A COMMENT!
Dalia Moreno / September 18, 2010 at 03:29 pm
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i do not know what is going on here with the comments of this store? I really love the cupcakes of this store, the cupcakes are good and In fact I have very nice sweet tooth.

Negatives of the store: the space is small and they should offer more varities in cupcake flavors
Reynar / November 6, 2010 at 02:21 am
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I wonder if The Cupcake Shoppe has consistency issues. I have been obsessed with cupcakes for a while now, so when I found myself near Yonge and Eglinton on Thursday morning, I had to get some cupcakes from here. Service was friendly and courteous. The cake was somewhat moist, light but not very sweet. There was some decent lemon, chocolate, vanilla flavour in their respective cakes, just lacking sugar. The icing was light and airy but not buttery or sweet. The various icing flavours tasted very similar to each other, having only hints of mint or orange, for example. Compared to Sweet Bliss these cupcakes were a small step above a supermarket bakery.
Maybe I caught them on a bad day. I always give second chances so I will go again; but this first experience was a huge disappointment.
Bill / November 11, 2010 at 08:45 pm
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I dont know what people are talking about, the cupcakes are amazing. People just dont know what they want. GO for a frosting if you think they taste bland or go for a butter creme if they are too sweet. The marble with vanilla frosting is amazing. And from my experience the service is great, and the cupcakes are great. you just have to be careful when you carry them!
sam / February 21, 2011 at 03:30 pm
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What is going on here..I guess everyone is entitled to their own opinion. Mine is that these cupcakes are absolutely delicious. They are freshly baked everyday and they are usually very moist.My friend had sent me some to my house for my birthday and i was able to taste quite a few of them and they were all very good. The flavours are not strong so yes, some can be fooled by their presentation if your expecting to have a real lemon taste and you are eating the lemon buttercream.. Must try the lemon frosting, huge difference and much stronger lemon taste. Also, the chocolate buttercream has way less taste then the chocolate frosting. That is why they offer both types of icing for those who want a more sugary taste and those that dont. As for the service, I have been there a few times myself and have always had a pleasant experience. Maybe you have just caught some of these girls on an off day, but my experience and my friends experience have always been very friendly. Maybe they just have new staff now as some of these blogs and from 3 and 4 years ago. Anyways hope i was helpful and I would 100 percent recommend the cupcake shoppe. P.S. It has been renovated and looks beautiful with a lot more room now.
Michelle / February 21, 2011 at 11:47 pm
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some of the above positive reviews seem suspicious and/or they have been planted by the owners or staff. There are too many details that would likely not be noticed by the occasional customer. The negative comments are the accurate ones.
sam replying to a comment from Michelle / February 23, 2011 at 12:44 pm
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michelle, maybe you should visit the shop instead of posting negative comments. i can assure you that im not employed by the store and definitely do not own it! just a customer who happens to have a diff opinion than yours!
Michelle / February 24, 2011 at 07:16 pm
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Sam, I HAVE visited the shop, which is why I posted my negative comment. Sam, you are trying too hard (you know what they say about those who protest too much).

Yes, the store is cute and the cupcakes look nice but the taste leaves something to be desired.... Like a good cupcake. Someone stated it perfectly - the icing leaves an oily slick coating in your mouth. Now we drive an extra 15 minutes to get great cupcakes at Sweet Bliss.
Schan / March 2, 2011 at 10:04 pm
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The Cupcake Shoppe is likely the first cupcake store to arrive on the scene in Toronto. Problem is, it hasn't evolved to compete with the new batch of cupcake stores in the market. While I can't argue that the frosting is mighty tasty, the rest of the cupcake is less than desirable. Flavourless and dry, the cake part resembles store bought cake mix. In my opinion ,a great cupcake is made up of delicious cake AND frosting. If you're all about the frosting, then Cupcake Shoppe won't disappoint.
Tal / March 7, 2011 at 02:45 pm
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I'm big into cupcakes, but these ones...not so much. The only thing they've got going for them is the packaging.
Suzanne / July 7, 2011 at 02:07 pm
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I will absolutely never ever go to the Cupcake Shoppe again!!!,the last time I was there was on the Saturday,Easter weekend,it wasn't that busy when I arrived,but as soon as it was my turn I started telling the girl what I wanted,to say that she was rude and unfriendly would be an understatement,she was extremely short and abrupt with me and I couldn't even get a word in edge wise to ask any questions I had,at that point I should have just walked out and leave but I ended up purchasing half a dozen,I left the store feeling utterly demoralized, to think I gave my hard earned cash for extremely terrible customer service.then to add insult to injury,when I got home,I opened the box to find all the cupcakes toppled over and when I ate one,found them to be very dry and denser than I remember,I called the shoppe and left a message saying how displeased I was at the service I received.I received a call back from one of the girls saying that she would let the owner who's name is Suzanne know what happened and she'd call me...she called the next day,left a message but then when I returned her call,she didn't even have the common decency to call me back to try to rectify the situation.
Cake Lover / July 19, 2011 at 06:28 am
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THE BEST RED VELVET CUPCAKES IN TORONTO ARE AT THE CUPCAKE SHOPPE !!!

To all the red velvet fans... if you are looking for the perfect flavour you must go to the cupcake shoppe they are truly the best in the city!!

The customer service was great even though it was really busy the girls were very helpful in explaining the different flavours of cupcakes. They are the only shop that offers 12 cupcake flavours daily, not like the other shops that rotate them on a daily schedule. Their frostings are so delish especially the chocolate and lemon ones.

i love this shop and it looks like some of the competition may be blogging bad comments.

Thanks cupcake shoppe for a little piece of heaven!!!!
Cake Lover replying to a comment from Suzanne / July 19, 2011 at 06:32 am
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Hello.. its july, you bought them in april.. get over it lady you really need to get a life!!!
Hilary / October 17, 2011 at 12:37 am
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These cupcakes are definitely not made by scratch...they are made with store bought cake mix...how do i know this? I am a baker and there is nothing made by scratch in those cupcakes. They claim they use buttercream icing, which tastes nothing of the sort. I decided to try their cupcakes today for the first time and it will definitely be the last. They lack flavour and the icing was not thoroughly mixed...you're not supposed to taste sugar graduals in the frosting!! completely disappointed to say the least.
Hilary replying to a comment from / October 17, 2011 at 12:39 am
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i totally agree!!
jillian / October 17, 2011 at 09:35 am
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Went to The Cupcake Shoppe this weekend and whoo hoo... what a great place!!! From all the comments above i didnt know what to expect so i had to try them for myself. They were absolutely delish!! I bought 6 different flavours, raspbery chocolate mint and carrot cake were the best flavours. Carrot cake melted in your mouth with their creamcheese frosting.
I would totally recommend this shop to anyone looking for a great cupcake in Toronto. They tasted amazing and looked pretty too! Some of the above comments do not makes sense so I would not listen and try them for yourself as you will not be disappointed.
vimaxcombr / January 2, 2012 at 03:20 pm
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Dois dias atrás eu entrei Do-Siga Blog depois de ler um artigo postado aqui na Triond. Vimax Estou tão feliz que eu. Vimax Depois de apenas postando apenas alguns links eu ganhei cerca de 100 mais vistas, e elas continuam chegando. Melhor do que eu recebi mais comentários de pessoas fora da comunidade Triond. Vimax, Vimax. VigRX Plus
Hashna / January 8, 2012 at 01:22 pm
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The worst cupcakes in the city followed by Prairie Girl. Cake is dry and frosting is oily. Don't waste your money here you are better off buying grocery store cupcake. I am serious.
Alex / February 9, 2012 at 10:42 am
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Got given some of their cupcakes for my birthday and they are absolutely delicious! Moist and fluffy cake with VERY tasty icing! In fact, they are probably the best I've ever tasted...and I have a BIG sweet tooth!
Janine / February 27, 2012 at 05:18 pm
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Flavorless cupcakes with dyed frosting and too much sugar. Cupcake Shop is the Wal-Mart of cupcakes.
Cupcake Commentary replying to a comment from Hilary / April 3, 2012 at 08:30 pm
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I just recently did a cover story on the cupcake shoppe and I was brought into the bakery for a day to help out with their daily activities and I can with 100% certainty that these cupcakes are made from scratch using absolutely no boxed mixes. Their buttercream was described to me as a traditional Italian buttercream, meaning they start by making a meringue then add their butter, icing sugar etc. I commend these ladies for the work they do, it is not nearly as easy as I thought it was prior to this experience and after watching them hand pipe all their custom orders I have come to a realization that they are more then bakers, but artists as well.
Shawna replying to a comment from Reynar / April 3, 2012 at 08:40 pm
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I TOTALLY agreed! I hadnt gone to the cupcake shoppe in about 3 years because I found that all their icing tasted the exact same with maybe a tiny hint of something else. Today I had to stop in because I had bought a cake for my nieces birthday and It came out terrible so I thought I would give them another try, and I am SOOOO glad I did! They have so many new flavours and they have revamped their dull tasting buttercreams! The lady at the counter told me they added more extracts to their icings to give them stronger tastes and that they now make flavoured cakes as well (raspberry cake, lemon cake, and banana cake) I tried the raspberry buttercream on a raspberry cake and Oh My Goodness I am so thankful the other bakery made me such a terrible cake!!
Kaitlyn / June 6, 2012 at 04:18 pm
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Gross and disgusting cupcakes. They use way to much sugar and dye in the frosting you can taste the chemical after-taste.
Sonia / June 30, 2012 at 06:42 pm
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The worst cupcakes in the city. I'm surprised they are still in business.
may / October 9, 2012 at 05:49 pm
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I don't know why people kept coming back from this shop. I tasted their cupcakes they're not good! Ladies! Try going to "the prairie girl" at king! They have the BEST Cupcakes ever!!!! :)
debbie k / March 14, 2013 at 03:04 pm
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This bakery was good when it first opened many years ago. However, their cakes and cupcakes are a big disappointment now- they are tasteless, dry and I think a child could bake better cakes! Also, the staff are rude and not helpful at all. I can't imagine they will be in business much longer.....

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