whole foods toronto

Toronto grocery store doesn't want you to shop with your emotional support animal

A no "emotional support animals" sign was spotted at a Whole Foods in Toronto recently.

The Leaside grocery store has been getting a lot of customers that bring in their pets, in spite of most of them not being service animals, says the store's staff.

"We have a lot of customers complaining and obviously we are a food industry," say staff. "A lot of people are bringing in anything, even cats inside," they say.

As a result staff had to confirm with Whole Foods' head office that only service animals are allowed. Now staff has to ensure that every customer who brings in a pet has a service animal ID available to show.

whole foods toronto

A sign posted in the elevator leading to Whole Foods in Leaside.

However, even with the sign put up, customers are still coming in with emotional support animals. Staff say this is very common during winter.

"They just bring whatever they want," staff told blogTO.

Customers bringing in emotional support animals have been a common occurrence at Whole Foods across the city, including Yorkville and North York.

However, according to North York staff, there hasn't necessarily been an influx of customers coming in with emotional support animals. They say that only allowing service animals and not other animals has always been the policy.

"It's the same sign. We've always had this, it's just more visible," they say.

Lead photo by

blogTO


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in Eat & Drink

Dessert spot shuts original location and goes all-in on Toronto's new food hall

Toronto restaurant that opened with big buzz has permanently closed

5 tiramisu in Toronto you need to try at least once

Justin Trudeau showed up to eat at a Toronto restaurant this week

Pick-your-own strawberries at farms in Ontario open for the season this month

Win free ice cream for the summer and a Chapman's chest freezer

People in Ontario have mixed feelings about The Beer Store's monopoly ending

The 10 hottest new bars in Toronto right now