toronto water outage

Tens of thousands of Toronto residents without water amid outage

An entire Toronto neighbourhood is going without water today and there appears to be no end in sight for residents who have had to travel elsewhere to hydrate, wash and more since yesterday evening.

Approximately 15,000 people who live in Crescent Town near Danforth and Victoria Park Avenues have been impacted by a broken watermain, with some of them taking to Twitter to complain about the lack of response from the city — as well as from their local councillor, Brad Bradford, who seems to be busy campaigning for mayor.

Upon getting through to 311, one community member says they were told water service to their multi-building complex on Massey Square was set to be restored Thursday night. Instead, they awoke to the complete opposite this morning.

"Instead, today, the water to the entire complex was shut down. BUT the nice person at @311Toronto says that it's a private matter, because the City website says we have water," they wrote on social media shortly before noon today.

"We assuredly do not have water."

The individual was also notified that the city does not provide emergency water services until an area is without water for at least 24 hours.

They added that the security team at their building stated at 9 p.m. last night that the interruption could last up to a whopping 48 hours.

With no time estimate on when repairs will be completed, some people have been crowding around local fire hydrants to access water, while others have been lining up to get a limited supply of bottled water from security personnel.

toronto water outage

Citizens have had to line up at fire hydrants and building security offices to get water to drink.

The scene has become quite chaotic, with many desperate for a drink, an update, and a fix as soon as possible.

Notices of an "emergency water shutdown" have been posted around buildings 2/4, 6/8, and 10/12 Crescent Town Road, notifying those inside that there will be no hot or cold water thanks to the leak, which is located near the service entrance of 5 Massey Square.

"Residents will be notified as soon as the repair to the main pipe is completed and water supply is available," the posters read.

A local recreation club was forced to close Friday as a result of the mass shutoff, while students from Crescent Town Elementary were relocated to a nearby school with running water for the day.

Photos by

Fareen Karim


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in City

Traffic around Toronto's Gardiner Expressway is about to get a whole lot worse

Lineups for the ferry from the Toronto Islands are already packed and chaotic

Someone tried to help at scene of Ontario crash and had their car stolen immediately

This race proves whether it's faster to 'ride the loop' on TTC subway or walk

Ontario is home to a second venomous snake species you may not know about

There's a new worst road in Ontario but Toronto's nightmare street is still up there

People are complaining about another feature of Toronto's declining waterfront attraction

Canada Child Benefit increasing soon and you could get nearly $7,800 per kid