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Tech

Red Rocket for the iPhone - Only as Good as the TTC is at Staying on Schedule

Posted by Jerrold Litwinenko / November 17, 2008

red rocket iphone app ttc torontoEver since downloading the Red Rocket iPhone application - a highly commendable effort at producing an unofficial (not TTC-endorsed), personal transit planner - I've been rigorously testing its accuracy. I've quickly learned that (depending on the route) it's either quite reliable, or (by no fault of its own) it's about as useful as that guy who repeatedly walks out onto the street and looks down the road to see if the bus is coming.

Out in the suburbs, it's performed really well. On both occasions that I used it to take the 112 West Mall bus to Kipling station, the bus pulled up within 2 to 3 minutes of the time predicted by the app.

But this weekend, my trials with the Dufferin bus proved to be quite different - the times relayed by the app weren't reflective of the reality on the road whatsoever. Predicted streetcar departure times on main routes on Friday evening rush hour also seemed kind of pointless when 8 minutes behind schedule, two streetcars arrived in tandem (a common scenario for most TTC streetcar users).

Ultimately, the app can only be as good as the TTC is at being on schedule. With that in mind, here are some usage tips to help make using the Red Rocket app a little more reliable.

red rocket iphone app ttc toronto

- Since the app uses fixed schedule data (not live GPS monitoring) stored on your iPhone, when service changes are made by the TTC, you'll have to watch for updates to become available for the iPhone app. Be sure that you update the app whenever the developers relay changes to routes and schedules. For example, the TTC is making a number of service changes on November 23rd, which will undoubtedly affect a significant amount of route data in Red Rocket. Should users be anticipating an update for the app on November 23rd? The next day? We'll see.

- Be more than a couple of minutes ahead of the predicted time. When the bus is running just a touch early (and they do!), you'll miss it and be in a worse predicament than if you'd simply headed to the stop at random. When the app reads 14mins to next bus, it may actually be 2mins until the next bus!

- On particularly busy routes, during peak traffic, and during nasty, snowy weather don't rely too heavily on scheduled times. Use Red Rocket, but take next trip times with a grain of salt, because shit happens often enough.

What's great about the app is that, despite the drawbacks, people really like it. This may be a testament to its accuracy, but to a certain extent its accuracy is almost a moot point because access to public transit schedule info, while on the go, is what we've been wanting for a long time. Without a doubt, the Red Rocket app will prove to be really useful utility for tourists or people new to the city.

If all goes as planned, however, all of this won't matter much. When the TTC gets with the times and produces its own GPS-integrated online trip planner and mobile application, we'll be able to get real-time reports on TTC vehicle status. A little birdie at the TTC told me that this is in the pipeline for 2009. Let's just hope that they hire the best people for the development gig, and look to riders for researching what it is that we need and want most. Until then, I'll have to alternate between watching the guy pop out onto the road to look down the street, and staring at the countdown timer eclipsing on my iPhone.

Discussion

19 Comments

keven / November 17, 2008 at 11:58 am
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got this app about 2 weeks ago, definitely worth the 1.99 for so many reasons. I kind of accepted the fact from the get-go that it wouldn't be super accurate, as the developers really have no control over that. That being said, I find it really useful for plotting out routes and seeing my options when riding a route I don't normally take.

On a side note, I noticed this app is the in the top 25 downloaded in the app center!
Jerrold / November 17, 2008 at 12:00 pm
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At less than the cost of a single ride, it's definitely worth the purchase (even if only for the maps!).
Sean / November 17, 2008 at 01:09 pm
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Hmm, it works and it's not endorsed by the TTC. LOL

At the top left of the graphic for this story you see Skydome.
Finally somebody named it right.
Jerrold / November 17, 2008 at 01:11 pm
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Hehe. Glad someone noticed my refusal to post free ads for Ted and Co. :P
David / November 17, 2008 at 01:11 pm
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Even though the main route I use isn't added in the app (the 512 eastbound shows the next departure in 23:40... that's an improvement over what it said last week), I'm still glad I downloaded the app. It helped me decide a route to take over the weekend and bought me an extra 10 minutes!
AC / November 17, 2008 at 01:40 pm
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How come this article links to Torontoist? You guys are better than them :->
Mark Dowling / November 17, 2008 at 02:23 pm
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Now all we need is an equivalent Blackberry Storm app :)
jack / November 17, 2008 at 03:59 pm
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i find it funny that there are actually people out there would waste his/her time writing TTC apps.. our system is so pathetic
RBeezy / November 17, 2008 at 04:18 pm
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I dunno...a semi-accurate schedule app? Talk about settling for the mediocre.
Jerrold / November 17, 2008 at 04:29 pm
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@jack

Agreed that the system is broken, but I wouldn't consider writing the app to be a waste of the developers' time. Almost every iPhone user I know in Toronto has bought it, which means they're likely being amply compensated for their efforts.
Jerrold / November 17, 2008 at 04:31 pm
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@ RBreezy

Until the TTC employs/shares their GPS-tracking data, it's the best that can be done, I think.
Kevin Charlie / November 17, 2008 at 05:39 pm
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Love the idea of this app - and it's understandable about time delays and a 'shot in the dark' scheduling [TTC issue - not App issue]... This App should be a HUGE wake-up call to the TTC in how much their ridership relies on them and it's unfortunate that the TTC did not come up with something like this already - considering the fact that they are already using GPS on their routes. This is an opportunity for the TTC to be a leader in transit communication to the people - but truth be told - they are so far behind other metropolitan areas in this world when it comes to transit service.
Kate / November 17, 2008 at 05:48 pm
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Is the TTC offering twitter updates yet?
Jerrold / November 17, 2008 at 05:52 pm
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@Kate

No, they aren't.

When I asked about this, I was told that if we sit tight, a TTC-developed, GPS-driven web and mobile phone service will arrive sometime in 2009.
ariel / November 17, 2008 at 06:04 pm
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I'm tired of technology.

Why don't we simply have fewer things that work GREAT(t.o. planners and ttc, i'm looking at you) and less things that are so-so.

Look at the European transit systems.. Why can't we get one of them?
Kate / November 17, 2008 at 09:30 pm
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Thanks Jerrold,

I was wondering because the fire service tofire seems to have automatic updates and I'm not sure how they do it.
mindlk / November 18, 2008 at 12:50 pm
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I didn't know the ttc has GPS already. Hmm...still wouldn't help us waiting in the cold, when a bus skips the stop.
Sean M / November 18, 2008 at 01:33 pm
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There's perhaps too much on the blogosphere about this iPhone app, while nifty, is only available to those who shell out obscene amounts of money to Ted and Co (which is why I appreciate the "SKYDOME" service provider name, but by advertising an iPhone app, are you driving readers to the dark side?). I've been really trying to resist.
Roger / November 18, 2008 at 02:06 pm
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Do you need an iPhone for this app or will it work on an iPod Touch?
(i.e. Do you need a wireless connection to make this app useful?)

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