Services
West Side Cycle
West Side Cycle caters to "moms and pops" - people who just want to hop on the bike and ride. Most new bikes are in the modest $300-400 price range and are meant for leisurely recreational riding and around-town trips. There is a healthy selection of kids' bikes as well, so that moms and pops can take the little 'uns along.
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http://www.pkv-wechsel.eu/
And being told your wrong no refund policy . I asked for a 700 x 35c
Inner tube.
I was given a 700x35 38 from the specs I have read this tire is a little different.
And I have purchased a 700 35c from another bike store and clearly marked on the new tire. Forgive me for wanting to kit out with the precise speced tire... and asked for a refund. Man, I was told this was good enough, no refunds my fault for asking the mechanic. It is my belief that customer service runs deeper than good enough. it is about what is right and customer satisfaction. Something I did not find in this store.
I bought a kids bike here for my 4 year old son. The guy who dealt with me was helpful and friendly.
I asked if they could remove the pedals to convert it to a balance bike and he said that was no problem: they would take off the pedals and the entire chainset for no charge, and put them back on again whenever I wanted.
Nine months later I took the bike back. I was expecting to have to pay something to get the pedals and chainset put back on but they did it for free.
So personally I would recommend it for excellent and helpful service.