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Restaurants

Mainsha (Birchmount)

Posted by Staff / Listed on July 6, 2012 / review policy

Mainsha BirchmountMainsha is an affordable West Indian restaurant with several other locations throughout the GTA. You can expect flavourful preparations of chicken, as well as specials.

Discussion

3 Comments

Georgia / August 28, 2012 at 04:39 pm
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Great food can't get enough. And very affordable makes not want to cook at my own home
moses / January 19, 2013 at 06:25 pm
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there is nothing like this in scarborough.........you want some great tasting food? this is the place for it great tasting food made fresh right before your eyes.

place is nice and clean the staffs are friendly and courteous and you cant beat the price
RI / February 28, 2013 at 01:13 pm
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Review on Mainsha Restaurant at 700 Lawrence Avenue West (Lawrence Square Mall)

Location at Lawrence Square mall...DO NOT GO TO THIS PLACE!!! SERVICE is absolutely terrible and the employees all move at a snails pace. It's clear that they have not been properly trained (if trained at all) in customer service and food service. Even at the busiest times, they show a total disregard for the customer. Most of the time, there is one person working there to do food and cash. Besides the obvious health risk that this poses it further adds to the delay.
FOOD is also another point of concern as they often do not have staple food items such as rice and peas or jerk chicken. This is totally unacceptable especially when this happens between 12pm and 1:30pm which is the peak lunch hour. Often the food quantity and quality are also not consistent. Some days it tastes good, other days it's lacking salt, other days the rice is burnt. Fried plantain is shown in the picture on the menu but is never available! I can never go here and be sure that I am going to love the food because I never know what I am going to get.
MANAGEMENT needs to step up and make sure that they hire the right people, that the staff are trained and know how to handle food properly, how to multi-task, how to be efficient, how to plan so that they always have enough of each food at peak times.
I am Caribbean and it is important for me to support the Caribbean community and small businesses but I cannot with good conscience spend my money at this establishment again. It is poorly managed, the service is horrendous, the staff are unpleasant and the food is inconsistent.
This Mainsha location needs to step up their game or they will not be in business for much longer.

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