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Fitness Clubs

Totum

Posted by Tim / Posted on January 15, 2008

Totum
With three locations in Toronto, Totum must be doing something right. At King and Spadina, the largest of the three battles Diesel Fitness for the hearts and wallets of the ad professionals in the neighbourhood. The 15,000 square foot fitness facility, designed by the award-winning 3rd Uncle and branded by Bruce Mau Design, features exposed brick walls, lots of natural light and top of the line equipment and instruction.

Totum (which means whole in Latin) takes a multi-disciplinary approach to what they do. They supplement the usual gym routine with a range of fitness and health care services including an on-site Naturopath. But for those just looking for a sweat, there's no shortage of cardio equipment, free weights and exercise classes. About the only thing that's missing is a better variety of weight machines.

The gym was founded by Tim and Stacy Irvine - both University athletes. She in Track and Field and he in Football. Both have Masters of Science Degrees and more than twenty years experience in health and nutrition. This comes across in the overall vibe of the club. It ain't cheap to join but there's zero attitude here. The focus really does seem to be on getting and keeping their members fit and injury free.

Totum Cardio

Rates and Initiation Fee

Totum has three locations. The two studios (on Roxborough and St. Clair) are both pay as you play but require an initial $100 assessment fee. The King and Spadina location does away with the assessment fee and instead just prices membership at a flat rate of $109 a month.

Towels, Lockers and Showers

The locker rooms are relatively new and modern and come equipped with nice private showers and a steam room. Day lockers are free but overnight lockers go for a monthly rate of $25. Towel service is included with the membership.

Personal Training, Yoga and Spin

Hatha yoga and spinning classes are offered almost everyday and are included in the membership fee. Personal training starts at $55 a session but can climb as high as $150 a session.

Totum Weights

Food and Juice

Totum offers a range of ready-made packaged snacks like protein bars, healthy cookies, energy drinks as well as an accessible line of professional grade supplements through their Naturopath and Chiropractors.

Worth Mentioning

There are plenty of other classes to choose from including Circuit Training, Rhythm Boxing, Pilates, Muay Thai, Fit for Basketball and more. Morning classes start as early as 6:30am. Totum also offers a number of health care services such as Chiro/Physio/Naturopathy/Sports Medicine and Massage; and specialized and unique services like Active Release, Shockwave therapy, Acupuncture and Laser therapy.

Days and Hours of Operation

At the time of this post the gym is open Monday to Friday, 6:00am - 10pm; Saturday from 8am - 5pm and Sundays from 10am - 5pm. It's always best to check the web site for the most up to date info.

Totum Room

Totum Spin

Totum Fitness

Discussion

21 Comments

Sarah / February 28, 2008 at 09:51 pm
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Great gym... good for anyone looking for a variety of classes and a positive workout environment
Michael McHale / March 13, 2008 at 01:56 am
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A great place, I joined 18 months ago. Very friendly and helpfull staff and great members...no attitude but a real desire to help you reach (and exceed) fitness goals.
Mike / March 30, 2008 at 03:27 am
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a no-attitude type gym. Staff are genuinely friendly, personal trainers are very credible, rehab practitioners are experts and actually fix your injuries!! Awesome classes (spinning program can improve a bit though), the best instructors make it well worth the membership fee!!
James McIvor / April 26, 2010 at 04:30 pm
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Very nice looking gym - not the greatest place to workout though. They don't have a lot of equipment to justify their prices. Seriously, it's as if its double the size of most condo gyms but they charge over 100 a month. Change rooms are a bit gritty and not the 'freshest' Staff are friendly enough but if you really want to get fit, consider King West Fitness or a place with equipment which is more 'recent' and plentiful.
John / May 12, 2010 at 08:04 am
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You will look at the gym and most probably join right away. After a month, this question will come to your mind. So, why am I paying over a hundred dollars for this?

Some staff are very friendly, like Erica. Rest are phony and unfortunately showed attitude especially there was an Asian staff, forgot her name. probably Tracy.

What I like about this gym? Two things. It is less crowded. Good for someone who needs privacy, and the changing room.

It is a fancy gym over all in terms of appearance, but no equipments whatsoever for that kind of money. I dont mind paying if it is worth the money. But...

Overall, If you want to get fit without having to spend $$$$, join King West, Goodlife. Find out when it is less crowded.
Stefanie Partridge / July 14, 2010 at 01:42 pm
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Lovely looking gym!

I am coming to town in October for a symposium with Contiuum Movement founder Emilie Conrad. Thought some of your instructors might be interested in joining us.

Learn to be a flow in action educator
Spots are filling up. Sign up today
http://flowintofitness.ning.com/page/flow-into-fitness-2010
Tim Irvine replying to a comment from John / July 21, 2010 at 04:40 pm
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I love to see the comments about our club, good or bad. This is how we improve.

Regarding the equipment, we are beginning a year long replacement plan that will see over 50% of the gear changed. We're starting with the treadmills which will be arriving by the end of August. We will also add more traditional weight stack equipment in months ahead.

Our Free Motion equipment is still what I consider to be the most innovative on the market. It can be used in hi performance sport training, body building, functional training and post rehabilitation work. It's fun to show people who aren't used to it what a great workout it can produce.

As a company, we focus on service and professionalism in an industry that has, unfortunately, not been known for either. I'll offer anyone a week complimentary to compare.

Thanks for the comments.
Marvin Freeman / October 11, 2010 at 11:53 pm
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Warning... If you see this man in the fitness industry or martial arts. Stay away. He is deceiving, defiant and ruthless. He will take your money among other things and run. He is the biggest corrupt human being. His name is STEVE CHARLES WILSON of Durham Region.

http://newsdurhamregion.com/articlePrint/20575
disappointed / January 2, 2011 at 11:23 am
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This is a wonderful gym with exceptional classes. Unfortunately I canceled my membership because of the poor customer service I received from staff, particularly Helene and another staff (I forgot his name), who surprisingly is the head of membership sales. The overall atmosphere of the gym is very laid back but I feel that she was too pushy and did not respond to my emails after I joined. There are also a couple of trainers who are too "macho" and impose their training techniques when I obviously wasn't seeking any.
Tim Irvine replying to a comment from disappointed / January 3, 2011 at 02:10 pm
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Disappointed, I am very sorry you had a bad experience with us. We try to connect positively with our clients and in your case we did not come through.

We appreciate your comments as this is how we can learn and be better. All I can do is offer you another opportunity in the future to come and experience the ongoing, growth and positive changes at Totum. We are committed to getting better and our plan is to do just that, even in areas that we are rated strongly.

All the best to you.

Sincerely,

Tim Irvine,
President,
Totum Life Science
Anonymous member / January 14, 2011 at 04:35 pm
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I used to go to Totum but left because of billing issues. I canceled my membership in person but was still charged while I was out of the country!

However, with that said, the classes they offered were phenomenal (Garfeld's class is a must), the staff were nice and the other members are friendly too. If you can afford the $$$, it's worth a shot...just MAKE SURE YOU CLEARLY TELL THEM WHEN YOU WANT TO CANCEL YOUR MEMBERSHIP!!

Tim Irvine replying to a comment from Anonymous member / January 18, 2011 at 01:56 pm
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Thanks for the comments Anonymous Member. It sounds like you had a positive experience with us other than your cancelation.

Generally speaking our cancellation process is quite straight forward and certainly not the tooth pulling experience at other clubs. We have very few problems overall, but there are some. The most common issue is if a member does not complete there cancellation request in writing to us. This is an absolute must as verbal requests are impossible to verify.

For any issues we have had with cancelling members, we have always resolved them in a timely manner and to the satisfaction of both the member and Totum. It's only reasonable to do so.

Anonymous Member, if ever you are interested in re-joining Totum, I am happy to direct the process myself so you can have a high level of confidence in your commitment.

All the best.

Tim Irvine
President,
Totum Life Science
exmember / April 27, 2011 at 03:09 pm
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I canceled my membership because of the unfriendly customer service as well, Lexi. When the environment becomes uncomfortable to be around, it is a motivation killer to me.

Erica apologized and offered me a deal to make it up. It is no way her fault. I appreciate her offer, but I had to turn it down because of the same reasons. Erica does a great job btw.

There are many good things about the gym, where to begin.

Garfield's boxing sessions, Antonio's classes. Especially I have never seen anyone working as hard as Antonio in his classes, sometimes people on the treadmills around (The new upgraded treadmills were excellent) just stare at this class, and sign up for the next day...

The best personal trainer anyone can have is, Andrew Stanfield, so far he's the best trainer I've seen. I don't think you wanna let these guys go at any point.

Markam is very informative with his Gyrokenesis classes.

The no contract month to month is another great thing, when I was gonna introduce my friends and colleagues, they liked the no contract hassle free memberships, putting account on hold. Just gotta meet Helene and cancel the membership, that's easy.

Very well maintained washroom, and towel service, btw the wooden divider thing in the middle of the mens room, is pointless. There were some members who actually said they hated it when it was put there, and claustrophobic.

Other than that, if the personal trainers work out on a specific time, it would be much better. There were times I come from work and I had to share a machine or weights with the personal trainers that are actually working out. Especially on Saturday evenings.

I understand this is more of a fitness studio. But, if there are more machines and weights...this could easily be one of the best downtown fitness clubs in Toronto. And yeah, some friendly receptionists as well at least with fake smiles :)
Michael / December 10, 2011 at 02:05 pm
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Hi Tim
I have been going to your rosedale location for three months now . I find all your staff to be very professional and Kerry who is so small can perform miracles when you need an RMT.
As for Michael my trainer he has whipped me into shape with the most care I have seen.I have noticed on the page issues regarding billing and we had a small issue but your people handled it perfectly.
Thank you
M
SLR / March 29, 2012 at 01:52 pm
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Stay Motivated. Learn from Others. Connect with other Athletes. Challenge yourself!
www.sociallockerroom.com

It is a perfect site to set fitness goals and meet them through:
-Planning games with your friends and other people in your area (and sync them with your everyday calendar)
-Discover and create groups that match your interest and skills
-Setting goals and have your network challenge you to improve

When you can workout with other people or have challenges in your calendar, you are more likely to stick to them and succeed!

Please check it out! The more people on there the better for finding people in your area with similar interests...and staying motivated!!

Lets all get fit and healthy together!

www.sociallockerroom.com
Twitter:@SLockerroom
J / May 9, 2012 at 08:47 am
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if the staff at this place are rude, i will not be signing up - you should look into disciplinary action/firing/hiring new staff.

i just moved to toronto on a job transfer, and was actually going to sign up at a downtown gym; i'm not sure if this is the place I will want to attend.
hexagon / July 28, 2012 at 08:35 pm
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this gym charges you so much for what it its worth. it may be ok considering its location but whats up with the rudeness of the staff? very uncalled for. bunch of phony rude staff anyone will ever encounter.
Shane / December 13, 2012 at 10:01 am
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I walk by this place every day and live beside it.
I always wanted to check it out and was considering buying my wife a few months membership for christmas.
But after reading this blog I'm not so sure not.
My wife has never gone to gyms before and really wants to start but
I'm afraid this place will put her off if the staff are as everyone is saying.
Are people just being snobs here or are the staff really that bad?
Anon / July 26, 2013 at 02:29 am
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Locker room reminds me of a high school, but with less room.
Otherewise, is ok. Treadmill I was on is in bad shape.
Take a look at a woodway if you are replacing soon.
anon / February 4, 2014 at 04:59 pm
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I got a handy from one of the PTs, lets just say it was good workout..thanks again :)
anony / May 18, 2014 at 01:56 pm
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I can't believe they call this a gym and have the nerve to charge what they do for a month.

They have absolutely nothing in the gym except a few cardio machines, 1 squat rack, and a couple of benches that will always be used by the personal trainers. Not for their clients, but they work out themselves.

It is extremely packed due to its small size, no water fountain. If you decided fine let me use my bodyweight to compensate the lack of the strength training machines, you won't have space to do that. Every single corner has been taken over by someone that you will feel the need to stretch in the bathroom before coming up.

Really...I am pissed off that they call this a gym and charge you what they claim is necessary.

Oh there is a private room where if you get lucky you can go in there and do your thing, but usually in the middle of whatever you do...someone will come in and kick you out as they have already book that spot a week ago.

Don't even get me started on the unfriendly staff, its irrelevant. I don't see why anyone would join here other than for mental masturbation, just to feel that they belong to a gym and tell others they go to the gym.

There is no other gyms around, and this place got lucky because of that. People have no choice other than joining here. I'd get a better workout from my basement crawling than joining Totum life science. I will not join goodlife gym, its not an option.

But the reason I am writing this is...I am pissed off by their rate for what they the gym offers. This gym is lose-lose. Waste of money. I can at least justify if they are open 24 hours...they open late close early. WTF!!

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