Fitness Clubs
Christine's Fitness
Christine's Fitness has three locations in Toronto including the one pictured above on Richmond Street near Spadina. Christine's is a women-only fitness club which offers weights, cardio, yoga, pilates and personal training.
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When I went in for the initial tour, I was told there was a membership 'cap' monthly, but I've then found out from an internal source, that this is a ridiculous marketing tool to lure unknowing potential members in ... There is no membership cap, and they have no limit as to how many members they sign up. It's a $$$ game.
None of there personal trainer's have Ontario recognized certification. They don't tell you that.
They also won't give you a trial period, to try out the facility ...
When I went to cancel my membership, the employee who happens to also be Christine's 'sister', got incredibly hostile and angry, and just wanted me to leave, without getting my questions answered including when I'd get my refund!
She couldn't even provide me with a receipt of cancellation! I was shocked, and overwelmed with the lack of professionalism.
The elaborate (tacky!!) gold spray painted 80's style statues, over the top flowered decor, and lack of resistance equipment emphasizes what Christine's Fitness is all about.
I have belonged to other gyms in the past and did my research before I joined this one. It's very clean and I feel comfortable there and I don't find the interior tacky at all! My asssessment is so far, so good - I am already seeing results!
membership that she cancelled?
i signed my contract on mar.12, i want to cancel it now mainly because the 30 mins classes do not fit my work schedule. and i have a gym at my condo, so i dont need an extra gym, the only reason i joined at the beginnning was the 30mins class
Incredibly expensive and binding contracts, totally unprofessional customer service!
I am moving to another country and tried to explain this in a calm fashion and the gym manager told me that because I wanted to cancel, "The world doesn't revolve around you!"
They must be desperate for cash. She raised her voice to me, she was insincere and sarcastic, and she is by far the pushiest saleswoman I have ever come across.
When I brought my concerns to the owner, she ignored them, and tried to avoid me, and kept telling me I had signed a contract and there was simply no working around that.
"Classy".
Personal trainers for the most part are horrible except for one, and the other only good one left ..obviously.
I understand that signing a contract with a small gym is like signing a deal with the devil, and it was my mistake, but life changes and I am moving to another country and there is simply no empathy or understanding of this. Had I known something was going to change in my life .. I would have never signed up especially considering I was insulted and reprimanded unjustifiably by the gym manager!
Consider yourselves warned ..and now that it's Summer.. just get fit outside!
This is a big mistake.
When we have tried to contact them for answers and to try to cancel the membership, they are not answering the phone half the time and when they do we are told someone will call back and they never do. We are now waiting for CHRISTINE herself to get back to us after she talks to her BOARD OF DIRECTORS which is funny considering her is the OWNER of the gym.
The who business is a scam and i think it is time that everyone bands together to shut them down. These are the places that make people not want to join gyms.
We are now taking in to the Better Business Bureau and if need by we will go to the media. Christine's fitness is disgracefulness.