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Fitness Clubs

Christine's Fitness

Posted by Staff / Posted on January 29, 2008

Christine's Fitness
Christine's Fitness has three locations in Toronto including the one pictured above on Richmond Street near Spadina. Christine's is a women-only fitness club which offers weights, cardio, yoga, pilates and personal training.

Discussion

26 Comments

Mary Smith / June 3, 2008 at 07:03 pm
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This place is designed to suck-in over weight, middle aged women, who don't know the difference between a good fitness facility and a bad one - unless high end coffee and a large 'lounge' area impresses you, I'd stay away from this place. They really take advantage of women who don't know any better.


When I went in for the initial tour, I was told there was a membership 'cap' monthly, but I've then found out from an internal source, that this is a ridiculous marketing tool to lure unknowing potential members in ... There is no membership cap, and they have no limit as to how many members they sign up. It's a $$$ game.

None of there personal trainer's have Ontario recognized certification. They don't tell you that.

They also won't give you a trial period, to try out the facility ...

When I went to cancel my membership, the employee who happens to also be Christine's 'sister', got incredibly hostile and angry, and just wanted me to leave, without getting my questions answered including when I'd get my refund!
She couldn't even provide me with a receipt of cancellation! I was shocked, and overwelmed with the lack of professionalism.

The elaborate (tacky!!) gold spray painted 80's style statues, over the top flowered decor, and lack of resistance equipment emphasizes what Christine's Fitness is all about.
M. Jones / June 20, 2008 at 05:10 pm
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I recently joined this club - there is a 'no risk' guarantee which I think qualifies as a trial period to try out the facility. The first month - 30 days - are free and if you decide that the club is not right for you, you are not obligated to continue.

I have belonged to other gyms in the past and did my research before I joined this one. It's very clean and I feel comfortable there and I don't find the interior tacky at all! My asssessment is so far, so good - I am already seeing results!
ChristieLea / May 20, 2009 at 10:37 am
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The narcissistic glamour shots of Christine herself all over the place were enough to convince me to look elsewhere for my fitness needs.
Dwight Nelson / May 18, 2010 at 01:03 pm
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For a real one on one personal training experiance try Bodies 2 Envy Fitness Studio. This studio is located at Islington @ Steeles. In fact the results are so good that many have even competed in fitness shows. Most placing very well. This studio offers some really good one on one and group classes. Give them and try and you be the judge! 416 834 1701
ken wheeler replying to a comment from Mary Smith / March 15, 2011 at 07:53 am
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This is spam. If she went for a tour, how did she get a
membership that she cancelled?
suzy q / April 21, 2011 at 03:23 pm
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I'll back up Mary Smith. I had my own horror story with Christine's. Worst personal trainers I've come across anywhere and impossible to cancel.
august replying to a comment from ken wheeler / October 20, 2011 at 07:01 pm
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spam?..
S. D. / December 18, 2011 at 05:33 pm
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Totally agree with other comments here. It's a completely inadequate gym with barely any equipment and only 2 or 3 showers. That might work actually since that's about the biggest group of people i've seen in there at one time. The interior looks like a bad 80-ies East European pick up bar. Went there for a complimentary group class and was hounded by an aggressive old lady who gave me a tour an wanted me to sign up for a month of over prised classes. It's the biggest waste of money.
winnie / March 22, 2012 at 06:57 pm
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so can anyone let me know if anyone is able to cancel a membership before?
i signed my contract on mar.12, i want to cancel it now mainly because the 30 mins classes do not fit my work schedule. and i have a gym at my condo, so i dont need an extra gym, the only reason i joined at the beginnning was the 30mins class
jo replying to a comment from winnie / March 23, 2012 at 03:27 am
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i jointed member few weeks ago , also looking forward for dropping the membership......anyone ....help ?
Nelly / April 1, 2012 at 02:37 pm
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Nightmare on Richmond St.
Incredibly expensive and binding contracts, totally unprofessional customer service!
I am moving to another country and tried to explain this in a calm fashion and the gym manager told me that because I wanted to cancel, "The world doesn't revolve around you!"
They must be desperate for cash. She raised her voice to me, she was insincere and sarcastic, and she is by far the pushiest saleswoman I have ever come across.
When I brought my concerns to the owner, she ignored them, and tried to avoid me, and kept telling me I had signed a contract and there was simply no working around that.
"Classy".
Personal trainers for the most part are horrible except for one, and the other only good one left ..obviously.
I understand that signing a contract with a small gym is like signing a deal with the devil, and it was my mistake, but life changes and I am moving to another country and there is simply no empathy or understanding of this. Had I known something was going to change in my life .. I would have never signed up especially considering I was insulted and reprimanded unjustifiably by the gym manager!
Consider yourselves warned ..and now that it's Summer.. just get fit outside!
This is a big mistake.
No Name / June 17, 2012 at 06:41 pm
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Agree with Mary. This place is the worst gym in the history of erm...woman;) Terrible space and the owner is the rudest woman in the world. Did I say rude I should say insane! Last year I bought a voucher on FabFind for Boot camps. The owner send me away telling me my FabFind voucher was fake? Even when I offered to show my receipt she ranted on. In front of everybody she called me a fraud and a liar. These people are crazy!!
Betty G / June 28, 2012 at 11:13 am
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I would suggest that who ever wants to cancel their membership and doesn't get their money back in time or not at all, suffers any hostility from the owners or is not satisfied with the service to take it to the Best Business Bureau. Google it and make a complaint. Don't just sit there and do nothing!
Sans Nom / October 18, 2012 at 11:33 am
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I was a silly lady and got suckered in through a $99 "prepaid" membership that was almost certainly a scam to get me to give this so-called "fitness club" a credit card impression. I went to the cavernous and empty Yonge Street location. Let's just say that the highlight of my relationship with the establishment was having staff ACTIVELY RUN AWAY when I tried to ask a question involving the safe use of the equipment. I was lied to from Day 1, and foolishly believed their claims that I would be shown how to use equipment (no instructions are posted); foolishly paid for a personal training session when I discovered that my "orientation session" had been the quick walk through ("Those are the eleipticals, here is the room where you can book a registered massage therapist, which might even be covered under your employer's benefits package..."); and then, when the handwritten "personalized fitness plan" the trainer handed me proved to be abbreviated to the point of being entirely incomprehensible, foolishly believed that "anyone on the floor" would fill me in on the details any time I went in (this is when people started running away from me. It was like iron filings being repelled by a magnet) -- naturally, any time I went in there was no one in the premises who was qualified to help me. The angry old woman to whom others have referred did offer to set up a pre-paid personal training session and became quite nasty when I said I didn't want that just yet, what I wanted was to be able to spend some time working on the plan for which I'd already paid, in a way that would not put me in physical jeopardy (as I have a pre-existing sports injury). Christine's Fitness is in violation of Section 9 of the Ontario Consumer Protection Act, 2002 (regarding "Quality of service"), and quite possibly several other chunks of it. Bullying, intimidation, shaming... but not physical (or any other kind of ) fitness.
Bubbls / November 21, 2012 at 09:14 am
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My bosses little sister is hearing impaired and she was taken advantage of when she went in to sign up for a membership. They had her sign a 1 yr contract for $1500.00 and talked her into personal training. Then they asked for an inprint of her credit card for future charges some monthly Personal Training which i do not understand. When i worked for a Gym our client were to pay for the PT sessions upfront. It was mandatory. I have never in my time heard of monthly fees (of $250.00/month) for PT.
When we have tried to contact them for answers and to try to cancel the membership, they are not answering the phone half the time and when they do we are told someone will call back and they never do. We are now waiting for CHRISTINE herself to get back to us after she talks to her BOARD OF DIRECTORS which is funny considering her is the OWNER of the gym.
The who business is a scam and i think it is time that everyone bands together to shut them down. These are the places that make people not want to join gyms.
We are now taking in to the Better Business Bureau and if need by we will go to the media. Christine's fitness is disgracefulness.
Dee / November 24, 2012 at 10:53 am
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Wow! Assuming these posts are without exaggeration I am sorry (and really surprised) to hear about these poor experiences. I went to Christine's myself about 7 years ago and absolutely loved it! I stopped going due to a job change, the location was no longer convenient. I signed my mom up 6 months ago and she is just loving it. Both Christine and her sister have been unbelievably supportive! The one on one attention was just what she needed. My mom has lost 11 lbs so far. I have accompanied her to a few classes and the trainers are great. The cozy and clean atmosphere is ideal for a Women's gym. From what I recall the Yonge street location definately has more than 3 showers! This is by far the best investment I have ever made. I agree that a mass gym might be better suited for some women. But the welcoming environment was just what my mom needed! I highly recommend this gym. I recently saw Christine, she looks fantastic! She abviously knows her stuff, and if I recall correctly I think she's also done some competing of her own.
BraqueforBroke / January 6, 2013 at 08:48 pm
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Dee's review must be placed by Christine herself because nobody in their right mind would leave their mother alone with the vultures that is Christine's Fitness.This gym should be closed right away. It's a cover for getting credit card information and making unauthorized credits on them. Christine is the worst of the worst. She milks everyone, her clients, her staff and anyone she does business with. She hires new trainers every month because none of them stay. My daughter worked for them some time ago and she had to bring in a lawyer to finally get two months of payment. She was not alone, the other 3 trainers were in the same boat. I called them about this but the woman that answered told me to never call there again and was rude to the point of aggressive. Do not get in business with them and, for god sakes, do not leave them alone with your mother for a minute! They will make her sign her house over to them or sell her an expensive plan. Christine does not require her trainers to have any certification or experience so you get hardly any quality for your money. Christine did some competing of her own...who rips off the most clients in a month...against her sister.
Sheila / January 8, 2013 at 09:30 am
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wow. I'm really sorry to hear that you've all had such terrible experiences. I've been a member at the smaller Richmond gym for several years now and frankly, it feels like home. The size of the Yonge St. facility doesn't suit me. I've been a member of quite a number of other gyms in the city over the years and didn't like the huge facilities with guys working out and checking me out. I was so glad to find a smaller, intimate, women's only gym. I purchased personal training sessions because I wanted to not because I was forced to and have always had really excellent trainers unlike other women's only gyms I've belonged to. The one time I didn't think the trainer was good, I told Christine and she found me another one for the next session. When a trainer wasn't available, Christine trained me - and she's excellent! I've never had a problem getting help with the machines but I always had a problem getting help at the larger gyms I belonged to including the Y. And personally, both Christine and her sister Liz who does admin there have been incredibly supportive with the major life changes I've experienced since I joined. I have no idea if the price for membership is too high or not, all I know is that I've paid more at some of the chain gyms and had major problems cancelling memberships with them as well. Okay, the decor is not my taste but really, who cares? The one criticism I do have is that the personal trainer turn-over is high and I understand that they aren't always treated well when they ask for more money. But as a journalist who worked on a story about gyms, I can tell you that every trainer I interviewed told me that they were sorely underpaid and treated like independent contractors not employees so it appears to be a problem with the trade across all gyms. And yes, I'm middle-aged but I'm not related to Christine or Liz and I'm definitely not stupid. And this is the first time in my life that I've stuck to a regular workout program for more than a few months at a time. That, to me is priceless. sp
Dee / January 24, 2013 at 07:49 pm
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OMG, give me a break. No this isn't Christine, and I'm happy to say I've continued to leave my mother in Christine and Liz's capable hands. She's continued to lose weight and is doing so well. I think this gym is priced on the high side, but gyms downtown are priced higher. It's like anything else you purchase.... it's your decision to do so. If you're not comfortable with the price, DON'T JOIN! Money doesn't grow on trees, but my mom has definately gotten her money's worth because she is doing so well! Yeah I recall when I joined years ago, the environment was agressive (not much more than any other gym I've been to!). P.S My sister just joined as well and is loving it.
Britt / April 16, 2013 at 10:27 pm
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Chritine is now using Yonge Street Fitness temporarily for her clients while her gym is being remodelled, or something like that. I am assuming the Richmond location.
Annie / May 29, 2013 at 01:55 pm
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I just dropped by for information and was asked for a time commitment to talk or take a tour and was given a card for $149 off the membership fee, the amount of which Christine refused to divulge unless I had more time...it felt creepy actually..not one straight answer . I left thinking it was either a cult or a horror movie set.
Gianna / June 18, 2013 at 07:45 pm
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Christine's Fitness on Youngeg is going under according to her sister. The Yonge street facility will likely not re-open and she is unwilling to refund my fees. Her sister basically told me I could come to the Richmond street location which looks like a dump and is way out my way or nothing.I could try to sue her but it would take years to get anything and therefore encouraged me not to bother. She said Christine went through this 25 years ago so they are familiar with the process. She is now forced into selling her condo and living with her sister. These are clearly the most unprofessional group of people ever and you DO NOT want to do business with them. They are small town thieves who know nothing about customer service or providing value for money. Teh Yonge Street Club was closed due a fire int he adjoining condominium complex forcing all residents and retail out. She is most certainly not remodelling - where wouls she ever get the money for this. The place is a thow back to the 70's and there is never any maintenance done on the gym equipment, staff turnover is huge. Clearly an establishment you want to stay away from.
Sandra / July 17, 2013 at 07:52 pm
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Hilarious! My friend wanted to join them a year back or so to do this 6 week weight loss challenge what ever program? So we went to one of the boot camps. A 20 something girl did only arm exercises with us. I don't think she was a trainer because she had no idea what to do half way through. Rude woman thought we wanted to use the shower after which was apparently not included, we were almost driven out of the gym. When she found out we wanted to ask about the challenge she drew out a form for us to SIGN right away. It was ridiculous expensive, around $700 for a few weeks of these boot camps. BUT, hear this, you had to leave a testimonial as well after. Hello! That's a requirement when you get something for FREE! You can't have people and pay AND force them to leave a testimonial. My friend was not having it either and we left. There were only a few old women working out in a TINY dingy basement gym. Old fashion, carpet and stuff. So today we were talking about it again and she showed me the crummy website. Just go see it for LOL seriously! There is a video where you can get a tour of the other gym. It's like the 70ies in there AND Christine is toting around a CAT at the end. Very hygienic...right! Maybe not.

On the right are testimonials! These girls are just the SAME size as before except that they are wearing slutty outfits now. Okay, so maybe not join. Seems like a rip off.
danielle / August 12, 2013 at 06:25 pm
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This is the worst club.Christine doesn't pay her staff and she "Christine" certifies them. She fluffs off professional certifications as just writing exam on a Saturday. Training older adults requires special certification such as OAS (Older Adult Specialization) to ensure safety for this group who often suffer from age related diseases. I was a trainer for several months and never was paid. I was certified but I was told to follow only the exercises that were "Christine's". I don't understand how she stays in business. This club is a good reason for government regulation for the fitness industry. It's not safe and it's a rip off for both clients and staff.
BulliedbyChristine&Liz replying to a comment from danielle / October 16, 2013 at 04:20 pm
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Same here. I worked here some time ago and I only got my remaining months pay after a group of former trainers got together and took Christine to the Ministry of labor. She paid us all just 1 day shy of the hearing. I'm certified front to back but I was given some copied manual from a training system she passes off as her own that I had to use. At the time I worked with 4 other people, none of them certified. My clients were ripped off with bad trainers on my day off. They had no experience and were doing dangerous exercises with them they made up on the spot. Her family is the worst. Her sister Liz and her brother Kenny are genuine goons. Christine and Liz called me several times from a private number to threaten me. Later on I heard from other trainers that this is common for them. Nobody should be supporting these small town thieves.
Danielle / October 22, 2013 at 10:06 am
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To Bullied by Christine and Liz:
I'm glad to know that somebody got paid. Another previous trainer told me that you have to file within six months with the Minister of Labour so I'm out of luck. Liz was not there when I worked for Christine's. Linda was the Manager and she was quite nice. It's unacceptable that Christine and Liz threatened you. White trash.
I hear that the Yonge club is closed. It's a start.
There should be a Community board for trainers to keep themselves informed of ripoff artists.

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