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Fashion Stores

John Allan's (The Bay)

Rating: 2.7/5 (19 votes)

Posted by Staff / Reviewed on April 5, 2011

John Allans TorontoJohn Allan's has arrived in Toronto and is the latest part of The Hudson's Bay Company's makeover under new CEO Bonnie Brooks. Much of the major surgery has been applied to the chain's flagship store, the venerable retail landmark still known, at least to a sizeable portion of the still-living population, as Simpson's Queen Street.

The Oliver/Bonacini team (Canoe, Jump, the Bell Lightbox eateries) has been given the task of revamping the store's restaurants and food services, and the women's fashion floors have been redone, with a splashy re-launch of The Room, once the linchpin of Simpson's luxury women's retail in an age when hats and gloves weren't affectations.

Brooks has also paid attention to the second floor men's section, and invited New York-based men's grooming chain John Allan's to open its first Canadian location on the Bay Street end of the floor last month. Named after its founder, the John Allan's chain has four locations in Manhattan and one in Chicago, and serves as a showcase for Allan's line of men's skin care and hair product. It's a sleek space, all black, steel, leather and stone, with pop art on the walls and an espresso machine in the corner, and I arrive late for my appointment thanks to the usual daily subway mishap.

John Allans the BayI'm introduced to Diane, the manager, who gives me a quick tour, and cautions me not to use words like "salon" or "spa" - they prefer to call it a club, and offer annual memberships to underline the point. I'm introduced to my valet, who takes my coat and hat and helps me into a short black robe before handing me off to have my hair washed.

John Allans TorontoI have to give the staff credit for dealing with my awkwardness with anything more than perfunctory barbershop treatment - there's clearly some training involved in getting customers to loosen up once they've crossed the threshold, and it's clearly needed with a customer like me. I submit whatever hair I have left to a thorough, relaxing wash with Thick, a lavender-scented John Allan's brand shampoo, and Mint, a conditioner that leaves a refreshing tingle on my scalp - it'd probably be a real treat on a sticky summer day.

I'm moved on to my haircut and manicure. After consulting with me on my preferred style - nothing fancy; at around this time last year I had my hair cut at a U.S. Army base in the Mojave Desert - the haircutter gets to work, making a point of using his scissors more than the clippers that most barbers favour for a simple job like my hair. He works quickly, taking an occasional break to let me sip the coffee that I've been brought by one of the staff.

John AllansWhile he cuts, I'm given the first manicure of my life. Like most men, I don't pay much attention to my hands, but I've been told by too many women that hands - and shoes - are the two things they pay attention to on a man. I'm assured by the manicurist that my hands are in decent shape - clipped nails, reasonable cuticles, no signs of biting. It occurs to me that I could probably count on one of those hands the number of times I've had occasion to use the word "cuticle" in my life.

It's all over faster than I expected, and my valet says that I'd have been moved on to the final part of the $65 Full Signature Treatment - a shoe shine - if I hadn't arrived wearing a pair of hiking boots to cope with the early spring snow storm we'd gotten that morning.

The only service John Allan's doesn't offer right now is a shave; Diane the manager tells me they're still looking for someone who can do the job, but adds that many locations don't offer shaves, and they don't see a huge demand for them in New York. Being a bit of a shave purist - I think they're the surest benchmark of the barber's trade - I think this is a bit of a shame, and I'm hoping Toronto customers share my expectations and make it worth their while to add it to their menu.

John Allans barbershopMy hair cut is trim and neat, and my nails never looked better in my life, and it all seemed to get done in a flash. A place that called itself a spa would probably take a lot more of your time, so the briskness is likely a nod to the "time is money" Bay Street crowd they're hoping to attract.

Diane tells me that they're having a sale on the annual membership - just $620 for unlimited access to John Allan's services, which might seem like a lot, but if you're an exec who wants to look just so all the time, it's actually a fantastic bargain, especially once they deal with the liquor board hurdles and get beer taps behind the bar. In the meantime, the espresso was really very good.

Writing and photos by Rick McGinnis

Discussion

17 Comments

agentsmith / April 6, 2011 at 09:26 am
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The membership is actually a good deal for anyone. Do the math... any half-decent salon in town charges about $30 or $35 for mens cuts, plus tax and $5 tip, multiplied by every 4-5 weeks, and you're looking at $410-$590 per year. Add in the manicures, shoe-shines, and maybe even shaves, and you've easily covered that $620 membership, especially if the high-end image is justified by the service quality.
Sean replying to a comment from agentsmith / April 6, 2011 at 09:52 am
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When I saw the $620 thing in the blurb I thought to myself, "what the f...?";

After reading the actual posting though, I have to agree with you. It is a really good deal if you frequent these sort of places a lot.
Ed / April 6, 2011 at 10:45 am
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Decent price and they have Dieter of Sprockets fame meet you at the door!
VOGUE / April 6, 2011 at 11:10 am
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!!!PRETENTIOUS!!!
VOGUE / April 6, 2011 at 11:11 am
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!!!PRETENTIOUS!!!
amory replying to a comment from VOGUE / April 6, 2011 at 11:26 am
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"VOGUE" cries pretentious? that makes sense...

great concept - unlike many other annual membership scenarios (eg. a fitness club,) one would think that the majority of those that sign-up would get full value out of the expense. most stop going to the gym after the first 1/4 of the year or so, but slacking-off on personal hygiene isn't as easy.

the decor is unfortunately dated; but at least the manicurists offer a pair of distractions [see 4th pic).
Rich / April 6, 2011 at 12:00 pm
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I would expect that you would also tip each time regardless of the membership so add $5-$10 a visit.
Alir / April 6, 2011 at 02:05 pm
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This must be the first comment i have left here on blogto. This place deserves recognition. The staff are amazing the haircuts are just as good. I used to get my haircuts at Toni and Guy now industry much more expensive and the result was never satisfying. I am just regretting the past 5 years and 90$/visit fees that i paid there. I really hope that John Allan's keeps its high standard in the future.
Val / April 6, 2011 at 09:27 pm
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WOW......Alir! Can't believe you threw a dig like that to One of yorkville's best salons! why did you go for 5yrs then and spend all that money....$90 did u say....I don't even think they have a mens cut at that price? I have been going there for 8 yrs and have to admit, they know what they are doing. Also, it's probaby the least pretentious place to go !I've cheated a few times while on the road, but always came back. I started as a model 8 yrs, because of their impeccable weekly training program they make all of their apprentices go through, and always got great results. It's too bad that after 5 five of unsatisfactory cuts you never mentioned anything to management, they always take care of their clients. Well I guess they'll know now! Good luck to the new salon though, it looks nice, but I would never leave INDUSTRY in Yorkville! who knows, maybe this is just a marketing scam!
Matt replying to a comment from Val / April 6, 2011 at 11:49 pm
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So Val, how long have you been working at INDUSTRY in Yorkville?
val / April 7, 2011 at 10:26 am
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So, Matt or should I say Alir! How long have you been working for the BAY/John Allen's. Nice Try!
alir / April 7, 2011 at 11:00 am
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well basically if u get a 75$ haircut there with tax and tip it comes to 90$ doesn't it?
Perhaps i went a little harsh on Toni&Guy I just wanted to prove my point. The fact that u can get haircuts as often as you want makes john allens a better choice ( the membership option) . Also my hair grows very fast unlike most people. Btw i live in yorkville myself so i can tell u that your remark "One of yorkville's best salons" is not going to intimidate me. I have to say this once again INDUSTRY is a wonderful saloon, it will be my second choice ( John allen's has just started so you will never know if it is going to maintain the quality it has thou Diane seems like a great manager ) but John Allen is still a better concept. I would never in 1000000000 years would want to go inside the bay to get a haircut if the concept as well as the staff were anything short of extra-ordinary.
alir / April 7, 2011 at 11:04 am
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by the way, how could u think that i'd use another name to leave a comment?
Eric26 replying to a comment from alir / April 7, 2011 at 03:19 pm
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*unmasks* Nice try, Farmer Dan! You're not really the Arbor Day Ghost!

I would have gotten away with it too if it weren't for you meddling kids.
Geoff / May 9, 2011 at 01:13 pm
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What a handsome shop boy!
James / June 1, 2011 at 08:38 pm
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I tried the Pedicure and it was just as great as the other services offered. "Gotta get the feet in shape for the summer"
Elliot / April 20, 2012 at 12:47 pm
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Do all the ladies working at John Alan's have low tops showing cleavage....as in your link/website?

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