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What's the worst TTC surface route in Toronto?

Posted by Chris Bateman / March 7, 2013

toronto ttc busEveryone knows the Dufferin bus has a reputation as one of the worst transit routes in Toronto. In terms of reliability and overcrowding, long periods of drought are often followed by deluges of jam-packed vehicles filled with pure misery and disappointment. There's surely no more spirit crushing activity in the city than waiting in the cold for a packed bus only to be repeatedly left on the sidewalk.

In a recent Grid article, the TTC's Brad Ross blamed the size of the route, the changing nature of Dufferin Street along its length, construction, bad weather, and the road surface for the generally dismal riding conditions.

Dufferin isn't even the busiest bus route - that prize goes to the 32 Eglinton West route, followed by the 35 Jane, and 36 and 39 Finch buses, according to the 2012 ridership figures. It's not buses that see large amounts or riders (which should be a good thing). The King streetcar is the daddy of all surface transit routes with a whopping 57,300 passengers on an average weekday, which is 440 times as much as the 99 Arrrow Rd, the quietest route of all.

Back in 2011, we took a look at the Finch West route and discussed several proposed options to improve service (bendy buses and dedicated lanes). Back then, the Dufferin bus was the busiest bus route, possibly indicating the ridership has suffered due to the poor conditions. The Finch bus on the other hand has continued to add new riders.

Local transit guru Steve Munro has a great in-depth look at the Dufferin bus' woes for those interested in examining the nitty-gritty of observed headways on the route. For the rest of us, we asked after what you felt was the worst surface route on the TTC. The responses were as follows. Add your two-cents (or tokens) below and maybe suggest a solution. Are dedicated lanes the only way to go?

Chris Bateman is a staff writer at blogTO. Follow him on Twitter at @chrisbateman.

Image: djp3000/blogTO Flickr pool.

Discussion

53 Comments

Peter / March 7, 2013 at 01:32 pm
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Simply put, all of them.
Dupont Dufferin / March 7, 2013 at 01:38 pm
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Yeah, the Dufferin bus is clearly terrible, but I have to agree with the Dupont comment. That bus never comes when it's supposed to, ever.
Mike Allan / March 7, 2013 at 01:42 pm
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Most surface routes at the tail end of the evening rush. Generally there are up to 9 buses on the #12 Kingston Rd. At 6 pm, the "Out of Services" starts until they get down to their evening quota of 4 buses. So half the route goes out of service between 6 and 6:30. I saw this happen at Main for the Gerrard 135 as well.

Hello at the TTC it's 2013, evening rush "hour" doesn't end at 6 anymore and with your help it is getting pushed back later and later!
dave / March 7, 2013 at 01:48 pm
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The 127 Davenport. Frequently too early/not on schedule, drivers are apt to stop at the tim horton's at George Brown, and this is the worst - I've been waiting at the the stop, watched the bus drive up (even making eye contact with the driver) and then watched the bus zoom by without stopping. Happened to my girlfriend too, each time at the Shaw/Davenport eastbound stop.
Phil / March 7, 2013 at 01:50 pm
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What about the Queen Streetcar? During the evening rush hour, if you can catch one, you may cover the territory from Yonge to Spadina at walking speed. That's a big if.

From personal experience it takes an hour to go 6km from Dufferin to River Street in the early evening, post-rush hour. Google says you can walk that in 1hr 15 minutes.
marcus / March 7, 2013 at 01:50 pm
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The 78 bus from york mills is the absolute worst!!! Never on schedule and sometimes it doesn't even show up!!! Disgusting!!!
r / March 7, 2013 at 02:00 pm
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506 college is the worst
Mimi / March 7, 2013 at 02:09 pm
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I don't understand the eastbound Dundas streetcar in the mornings. Huge gaps of 20+ min waits in the middle of rush hour and I'm only a few stops east of Dundas West station so bunching and other such things shouldn't be a problem. Meanwhile there will be 4-5 College streetcars in the exact same period.
v79 / March 7, 2013 at 02:09 pm
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The only time I've really had a problem with the Dufferin bus is during overnight service, where I once waited for two hours for a bus that is supposed to come every half hour (there have been many 1 1/2hr waits on this route as well). Eglinton, the one I use most often, consistently sees the pooling of three, four or five buses, followed by long stretches of nothing. Construction over the past few years has made it slow and irritating to use. That will only get worse over the next decade with the construction of the Crosstown LRT.
Martin / March 7, 2013 at 02:10 pm
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If and when the DRL is built, the western extension should turn north up Dufferin, not to Dundas West, which seems to be the consensus so far.
acb87 / March 7, 2013 at 02:11 pm
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29 dufferin and 32 eglinon west
brendan / March 7, 2013 at 02:13 pm
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43 Kennedy bus is the worst route on the planet.
bucketface / March 7, 2013 at 02:14 pm
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The King streetcar. Nearly impossible to get on, long wait times (esp in the morning) and most streetcars short-turn along the route leaving you out in the rain/cold/misery/streetcar-stop-next-to-a-dumpster.
laughs / March 7, 2013 at 02:16 pm
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I love the guy who complains about the 56 route. Which is a route between subways because you're too lazy to take the yonge line. The 56 route SHOULD NOT have any more busses.

However being short-turned every morning by a bus that is supposed to go to steeles is the worst thing in the world. The leslie 51 bus is one of the most unreliable busses I have ever traversed. The thing says it goes to steeles, but only 1 in 15 busses actually does. The TTC pit bosses just arbitrarily turn the fucker around whenever they feel like.

The TTC is horrible.
susan / March 7, 2013 at 02:20 pm
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Awwwwwww, poor babies. How about leaving earlier and walking or taking the real "better way" (a bicycle)... like they do in other poor countries? Or is it too inconvenient for you to lose some baby fat?
Allan / March 7, 2013 at 02:22 pm
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King Streetcar...holy fuck and I get on at Parliament. I have no clue what the fuck the York St turn has to do with anything. They should definitely only have that during non-peak hours.
vampchick21 replying to a comment from Phil / March 7, 2013 at 02:23 pm
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My pet peeve on the 501 Queen is the days they decide that a set number of crowded streetcars during rush hour HAVE to short turn at Bathurst. Ususally decided a few stops before Bathurst. Dear TTC, Rush hour in Toronto is NOT the time to randomly short turn buses or streetcars on very busy routes. Also, please change the streetcars on Dundas to the long ones like on Queen. Same for King. Thanks.
Ravi / March 7, 2013 at 02:26 pm
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501 Queen Streetcar. Even though it's a single route, you'll probably have to take 3 streetcars to get from Yonge to Woodbine. The amount of short turn vehicles on this line is absurd.
cathie replying to a comment from susan / March 7, 2013 at 02:35 pm
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For a long time, I did just that. The Sheppard West service was so bad that I finally figured out that I could walk home from work at Yonge and Sheppard (to my house at Bathurst and Wilson) in the exact same time - 50 minutes - that it took me on the TTC. I saved money and got in shape. I couldn't do it in the winter or the summer heat, but most of the time I could walk. Do some research people, you may find that you can walk just as fast as you can by taking the TTC. And therein lies the problem.
501's a joke / March 7, 2013 at 02:35 pm
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The 501's a joke in this town! Absolutely no dignity on this ride at all. During rush hour, each car is packed, except for the streetcars that are 'soaking' behind the lead car. Meanwhile, everyone at the stops just waits and waits. I typically ride with one toe on the top step getting in to work in the mornings.

Why doesn't the TTC run more streetcars during the morning rush? Why, Byford, why?
pre / March 7, 2013 at 02:38 pm
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a big beef with me these days is the king w short run to bathust. an easy 50% of the car's population exits at strachen and shaw, so why does this streetcar stop just short of being useful? split the difference and go to strachen, at least.
cathie / March 7, 2013 at 02:43 pm
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Let's not forget two other issues which plague all routes: there are far too many stops and the drivers refuse to go over 20km an hour.
Yup replying to a comment from susan / March 7, 2013 at 02:45 pm
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Troll
valerieinto replying to a comment from laughs / March 7, 2013 at 02:49 pm
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I used to work on the 56 route, and it's not just a connection between subway stops that are walkable any other way. You're right about the 51, though - they seem to change their terminus whenever they feel like it and act like riders are supposed to know even though no signage has changed. Nobody needs to slam anyone else's problems with the TTC. There are enough problems without that.
Laura / March 7, 2013 at 02:58 pm
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The 84 and 85 Sheppard buses are terrible during rush hour. Literally the whole station is waiting for one bus per hour.
hop / March 7, 2013 at 02:58 pm
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Finch 36 West, infrequent, slow-moving, prone to being delayed to pick up Don Bosco's varsity football team, really far from the subway.
Fig / March 7, 2013 at 03:06 pm
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I have to add the Wynford 100 out of Eglinton station to the list. So inconsistent, you have to add 30 mins to your travel schedule if you want to get to work on time. A strong deterrent to taking the TTC to work.
Karen replying to a comment from Yup / March 7, 2013 at 03:10 pm
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intelligent comment!
you most be one of the hipsters that really likes to use the word "Troll" because everyone else does ...not very original, but you are very very hip
Ryan replying to a comment from susan / March 7, 2013 at 03:14 pm
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Because it's pretty tough to walk from my house in North York, to downtown Toronto.
ohlenna / March 7, 2013 at 03:25 pm
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King Streetcar!!! Even though this streetcar cannot handle the amount of passengers that scramble futilely to get on at University or Yonge every single rush hour - often delaying it as they stand on the stairs while the driver repeats "get off the stairs or we won't move" - I have yet to see the TTC make the intelligent move to put a double-streetcar on this route a la Queen. I have watched it pass full stops without allowing people on and have seen passengers scramble, trying desperately to wedge their way to a door, any door, open window, any way to get off through the throng of people, only to miss their stop when noone will let them off and the driver just goes. Avoid it at all costs and walk from another route to where you need to go if you can.
Michael / March 7, 2013 at 03:26 pm
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I always thought the schedule that the TTC posts was always some sort of cruel inside joke.

The Dufferin route is by far the worst.
Margot replying to a comment from ohlenna / March 7, 2013 at 03:37 pm
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It's so true!

Why won't they use an elongated streetcar during rush hour?!?
It is one of the worst rush hour commutes and an everyday reality for me...

Outside of rush hour, the wait times are 30+ minutes.

The 504 is the worst.
Bob But Not Doug / March 7, 2013 at 03:43 pm
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Everyone thinks the route they take most often is the worst. And they're right!
Josh / March 7, 2013 at 04:04 pm
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The King, Queen, Dundas and College streetcars are all horrible, and they really magnify the biggest problem with having surface transit along arterial roads: Street Parking. The biggest issue with getting between Yonge and Bathurst on any of these lines isn't how busy they are, but that these main avenues of transit are being reduced to two-lane sidestreets because 5 or 10 people with cars decide to park on the inside lane. All it takes is a few cars parking along queen or king to completely bottleneck traffic by forcing cars and streetcars to use the same lane. If it were my call, I'd eliminate street parking along arterial roads. Streets are for transporting, not for parking.
Yup replying to a comment from Karen / March 7, 2013 at 04:29 pm
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you "most" be right - learn to spell before you type loser
susan replying to a comment from Karen / March 7, 2013 at 04:35 pm
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Please don't fight my battles for me. I am a hipster and take offence to your argument
Queens Quay / March 7, 2013 at 04:42 pm
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Queens Quay 509 is a nightmare right now with all the construction, with the re-route now being on the Lakeshore, and the traffic. I now just walk to Union Station

Even when the construction was not here, the line up at Union Station platform for the 509 and Spadina Car is just ludicrous! Again, to keep my sanity I again would just walk. The shoving and pushing, people budding in...a real slice of life experience I choose not to encounter.

Let's face it, TTC just gets you close to where you need to go, you need to leave and/or give yourself two hours to get anywhere. Short turns, full buses, full streetcars are the norm on any route, be it rush hour or not.

I still have hope for TTC, but I would rather invest in a good pair of walking shoes than invest in a TTC pass.

Dufferin / Eglintion / March 7, 2013 at 04:53 pm
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I frequent both the Dufferin and Eglinton lines and both are getting worse instead of better. Long wait between buses that end up being so packed full of people by the time they reach my stop they drive past without stopping or 5 empty buses in a row.

The road conditions are also part of the problem, lot's of bumps due to potholes and broken pavement. It makes the ride pretty horrid at the best of times :/
Worst Surface Route in TO?? / March 7, 2013 at 05:54 pm
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Hands down, I would have to say your mother.
Cindy / March 7, 2013 at 07:29 pm
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For buses, the Dufferin gets my vote - the tension permeates the air and I've seen more disputes and angry words exchanged on that bus than all my other rides put together. That said, it really is a great bus for people watching! As for streetcars I definitely try to avoid northbound on the Bathurst route, don't think I've ever managed a wait less than 15 minutes.

I do wonder how much quicker transit would be if: passengers considered moving to the back straight away instead of shuffling down at snails pace at each stop? If passengers didn't stop at the first pole and block the way of the rest of the passengers boarding? If passengers didn't stand in front of the doors when others are trying to exit?

Not saying that passengers are the whole problem, but we are part of it and we are part of the solution too.
Sunshine replying to a comment from Karen / March 7, 2013 at 10:13 pm
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Ohhh you are an angry girl! Someone wasn't hugged enough as a child!!
Aaron / March 7, 2013 at 11:56 pm
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The 501, the 501, the 501. I 'raced' my girlfriend: she took the 501, I walked. I had a coffee waiting for her when she finally arrived!
Ryan / March 8, 2013 at 06:22 am
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35 Jane for me. I always see 3 or buses bunched up at rush hour, then nothing for 15-20min, then one packed express, then nothing for another 15-20min, then 1 or 2 buses I can actually get on.
Snippy / March 8, 2013 at 09:26 am
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I don't get it. Most folks major issue is waiting forever only to see 3, 4 or 5 busses coming all together. GSP is so damn cheap and the TTC could use it keep the busses from bunching quite easily why aren't they using it?
Ash replying to a comment from susan / March 8, 2013 at 01:46 pm
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Oh yeah, it's totally in my "to-do" list to turn my 40-minute bus commute into a 3-hour walking one! Or just double my time by biking, and risk getting smoked by one of the crazy drivers along Dufferin. Awesome.
Andrew L. / March 9, 2013 at 12:49 pm
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51 Leslie. Infrequent as HELL.
95 York Mills/122 Graydon Hall. Trying to get home from the subway means passing three major junior high/high schools before hitting Leslie. Good luck getting off after that.
----- / March 10, 2013 at 07:41 pm
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165F every evening, always late with forty-five minute frequency, last one departs at 5:45 P.M.
Me / March 10, 2013 at 08:03 pm
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ALL of them!
PSAN / March 11, 2013 at 08:09 pm
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510 Spadina, notably any stop south of King Street to Queens Quay.
W. K. Lis / March 12, 2013 at 10:42 am
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When streetcars end their runs and head back to their barns, they can still pick-up and discharge passengers on their way.

Not so with the buses. At their end run, they go "out of service" and have no passengers on their way to the garage.
Simon Tarses / March 13, 2013 at 06:51 am
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The ONLY one (for me) is the 169 Huntingwood bus that goes from Scarborough Center Station to Don Mills Station; it stops at 10:00 at night and has no Sunday service. For the people that live in Willowdale at Van Horne & Edmonton that have to use a bus, I wonder how they are able to walk all the way to Victoria Park just to catch the bus? Just like when I used to live at the corner when I was a kid-the service still sucks.
Troll Hunter replying to a comment from Karen / March 13, 2013 at 09:14 am
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TROLL!
Eliza / March 18, 2013 at 01:19 am
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the Dundas street car is so slow and why does it stop running so early? It's a main route!

THE BEST= 510 Spadina :)

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