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The TTC showcases new washrooms (and promises to keep them clean)

Posted by Mariam Matti / March 14, 2012

TTC WashroomThe TTC showcased the pristine-looking washroom at Finch station earlier today in an effort to draw some attention to a project that will see such facilities improved and ugraded along the entire subway line. As far as press conferences go, it was hard to know where to place this one. As ridiculous as it seems to be covering the toilet beat, anyone who's suffered the ignominy of using a TTC washroom for more than 30 seconds knows that improvement in this area is oddly a big deal.

Janitors were mopping up and wiping down sinks as media gathered, all eager to take a peak (get a sniff?) of the revitalized washroom — which I'm happy to report would have made Mr. Clean himself proud. TTC Chair Karen Stintz and newly crowned CEO Andy Byford made sure to establish that this is all part of a recommitment to customer service, which sounds fair enough as long as the place stays clean. I'm thinking an unannounced check-up visit in a couple of weeks is in order, no?

Although the bathrooms at Finch have been open since February 6, today's get together was as much about the plans to renovate — and sanitize — the other public relief options along the line. Customers can look forward to the following upgrades at various TTC washrooms in the coming months:

  • Wall tile replacement
  • Floor finishes
  • Hand dryers
  • Heater replacements
  • New urinals
  • New ventilation that exceeds Ontario Building Code requirements
  • New patritions
  • Lighting and signage upgrades
  • Karen Stintz TTCAll this sounds great, but perhaps the most significant change will come in the form of increased attention to maintenance. The frequency with which washrooms will now be restocked and cleaned has been bumped to every 90 minutes from the scary 4.5 hour interval that was previously mandated.

    So while this washroom isn't as impressive as the automated pay toilet on Queen's Quay, it's still an obvious improvement. What do you think? Is this a step in the right direction for TTC customer service?

    MORE PHOTOS

    TTC New WashroomTTC WashroomTTC WashroomTTC WashroomTTC WashroomTTC Washroom

Discussion

42 Comments

eww / March 14, 2012 at 02:55 pm
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I can't wait for Kipling's to be done. I swear you can smell those from the other side of the West Mall.
Brad Ross replying to a comment from eww / March 14, 2012 at 02:57 pm
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Kipling re-opened on Monday - ahead of schedule. Check it out.
Safety Second / March 14, 2012 at 03:01 pm
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As someone who has been mugged in a TTC washroom I'd love to see them instate an emergency button like those on track level to avoid experiences like my own.
KM / March 14, 2012 at 03:10 pm
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The last time I used a TTC washroom was several years ago at Yonge-Bloor. The washroom door was propped open, presumably for safety/security reasons. As I went up to the urinal and assumed the position, I turned my head to the left and noticed "hey, I can see the platform." Then, after 2 seconds, I realized the obvious "hey, people on the platform can see me!" All I had was that little metal privacy wall to protect my dignity. I don't remember if I was able to get myself to finish my business, but I must have needed to go pretty badly to have gone in there in the first place. One of those endless internal struggles (makes me think of having no choice but to use "The Worst Toilet in Scotland"). Anyway, where was I going with this?
Adam / March 14, 2012 at 03:14 pm
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so we can't expand the system, can't build a downtown relief subway line, can't make sure that vehicles are on time, but hey-- the washrooms are cleaner? useless. flush, please.
geg / March 14, 2012 at 03:15 pm
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Which TTC stations have washrooms?
Gordon / March 14, 2012 at 03:22 pm
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Where the hell are the mirrors?
Hoth replying to a comment from Adam / March 14, 2012 at 03:23 pm
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Differnt budget, troll.
Eli replying to a comment from Safety Second / March 14, 2012 at 03:23 pm
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Good idea!
Graham replying to a comment from geg / March 14, 2012 at 03:24 pm
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I think they are:

Kipling, Bloor-Yonge, Warden, Kennedy, Eglinton, Sheppard-Yonge, Finch, Downsview, Wilson and Don Mills.
Brad Ross replying to a comment from geg / March 14, 2012 at 03:25 pm
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Finch, Kipling, Bloor, Kennedy, Downsview, Wilson, Warden, Sheppard, Don Mills, Eglinton.
Liam Kearney / March 14, 2012 at 03:27 pm
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Those are the best hand driers ever. Just saying.
mnkybrs replying to a comment from Gordon / March 14, 2012 at 03:28 pm
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Already broken...

They're in front of the sinks. Did you think they just decided to tile in front of the sinks with a different pattern?

Also who decided on the Dyson hand dryers? Those won't last a month before someone yanks them off the wall, they've practically got a removal handle built in.
Todd Toronto replying to a comment from Adam / March 14, 2012 at 03:44 pm
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You do realize that's a ludicrous apples and oranges comparison, right?
Tommy / March 14, 2012 at 03:51 pm
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Real mirrors! I'll feel like a King! No more polished aluminum pseudo-mirrors for me!
Ratpick / March 14, 2012 at 03:55 pm
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Clean public washroom facilities are a big enough accomplishment to be deemed newsworthy. Welcome to 1910, TTC!

But seriously, I don't envy the person tasked with keeping these things in working order. And I pray that I'll never be desperate enough to test the facilities out.

LOLZ replying to a comment from eww / March 14, 2012 at 04:06 pm
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HAHA! Awesome.
gee replying to a comment from Safety Second / March 14, 2012 at 04:26 pm
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I'm sorry to hear that that happened to you...

I agree, the TTC should look more into safety when upgrading the washrooms. One example, the lighting in the the don mills station washroom is horrible!
steve replying to a comment from mnkybrs / March 14, 2012 at 04:40 pm
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always felt that 90% of the problem the washrooms was not the cleanliness and quality of finishes but the people that use them.
They will be destroyed in no time.
I live next to Ryerson for 10 years have seen what those little darlings are capable of.
Justin / March 14, 2012 at 04:54 pm
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Ah yes, the lovely brown tiles are sticking around - the ones engineered specifically to minimize the appearance of piss and shit.
Richard Roe / March 14, 2012 at 05:14 pm
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W. Krawec / March 14, 2012 at 05:29 pm
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Good stuff. It's interesting to see how sparkling clean station washrooms are a point of pride on Tokyo's subway system but are almost unheard of in North America... hopefully the TTC can reverse that trend.
asdf / March 14, 2012 at 06:03 pm
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Brad Ross commenting? From the TTC? Trolling the interwebs to ensure shit don't stink (excuse the pun)? Glad the TTC is looking out for the BlogTO-little-guy's concerns. Good way to keep a pulse...
ap / March 14, 2012 at 07:19 pm
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These hand driers don't work. In fact, they spill water back in your face increasing the risk of contamination if the water gets in contact with your eyes or mouth. But I know, the company that got the contract has all the lies to tell us.
Homer / March 14, 2012 at 07:51 pm
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It is obvious that the weakest link in this TTC clean wash-room experiment is the Human factor. It is amazing how something like this brings the worst out of some people. Kudos TTC, a small step in the right direction.
faok / March 14, 2012 at 07:53 pm
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those mirrors will be broken in one week
Bill replying to a comment from Safety Second / March 14, 2012 at 08:36 pm
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good point.
El / March 14, 2012 at 08:39 pm
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When I lived in Concord back in university days & knowing that bus 60C schedule by heart (the late night one that is) sometimes that Finch washroom was the only way out, especially after all those after classes beers... It was filthy! Always. Looking at the pictures here - don't see much of improvement, but maybe new tile will take that stink out. I am curious to see whether they will be able to keep it clean, even though thankfully I probably will never have to use it again - don't live in Concord & developed much healthier attitude towards beer...:) The key to washrooms in TTC is that you shouldn't notice them & for years Finch one was something that you couldn't help but notice. I am just happy for guys who work for vendor right next to it. Maybe they will finally be able to breath. Hope TTC keeps it clean. Just sayin'
Rmund / March 14, 2012 at 09:35 pm
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Hey man, if they conquered the stink of that Finch washroom, which you could smell as soon as you got on the escalator going up to that floor, then that's a significant accomplishment on its own.

And to the guy who says those hand-dryers shoot water back up into your face, I think you should just acknowledge you're vertically challenged so that's just what happens to you regularly. I'll Fedex you some platform shoes.

W. K. Lis / March 14, 2012 at 10:10 pm
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Please, do not use ammonia on urine. Just wash it off, then maybe if required use an enzyme product to combat the odor, like one of the cat urine products.
Larry / March 14, 2012 at 10:37 pm
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can't wait to shit in there.
Mark / March 14, 2012 at 11:52 pm
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Hopefully they do keep it clean. The last time I was at the absolutely disgusting Kipling restroom there was a ttc guy spraying down the urinals with a garden hose. All while some dude was letting it rip in the stalls. Traumatic experience
Daniel / March 15, 2012 at 01:35 am
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Does it even really matter? Once the f-ing pigs that are most TTC customers from 10am to 4pm and after 7pm start using them (and pissing and shitting all over the place) they will look the same as before.
BM / March 15, 2012 at 08:12 am
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Who gives a crap? Nice start, but when's the last time you used a washroom on the TTC? How about cleaning up the stations first?
Chris replying to a comment from ap / March 15, 2012 at 08:44 am
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> they spill water back in your face increasing the risk of contamination

I suggest using soap. Then rinsing, then drying.
Welshgrrl / March 15, 2012 at 11:52 am
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I agree with Daniel.

After walking into the womens toilets at Yonge/Bloor once and being treated to the site of feces literally sprayed all over the seat and up the wall of one of the stalls, I'd rather hold it. I've been a regular TTC rider since the late 1970s and can count on the fingers of one hand the times I've had to use a TTC washroom out of sheer desperation. Yes, they're THAT disgusting.
Dialog / March 15, 2012 at 12:50 pm
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Oh good they decided to install Dyson Ass-Blades. The three times I use the one at Union Station I couldn't not touch the edges of where one is supposed to hold their hands. I'd love to see bacteriological CSI-scans of these things to see how they fare over the day...
Vote NDP in the next federal/provincial election / March 15, 2012 at 02:53 pm
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I hope now that passengers will start treating the newly renovated washrooms with respect.
Rob / March 15, 2012 at 03:08 pm
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Wonder how long it will take for the "urban artists" to add their important cultural finishing touches to the new washrooms?
w-hat replying to a comment from Dialog / March 18, 2012 at 07:33 am
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Those air blades are generally more hygienic than traditional dryers. They are also a lot more environmentally friendly because they don't use hot air. The real hygiene issues with traditional dryers are that they blow unfiltered air onto your clean hands. The blades have a HEPA filter - so assuming they are maintained they will always be more hygienic. The surfaces have anti-microbial additives.

I agree with others though - they are going to be ripped off the walls shortly.
SCOTT replying to a comment from Liam Kearney / February 22, 2013 at 08:39 pm
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I LIKE THESE HAND DRYERS TOO
SCOTT HIGHET replying to a comment from SCOTT / February 22, 2013 at 08:41 pm
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I LIKE THE OLDER WASHROOMS BETTER THAN THE NEW WASHROOMS

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