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Who wants a Rogers credit card?

Posted by Derek Flack / September 6, 2011

Rogers BankRogers Communications has filed papers with the federal government to start a bank, which would be headquartered in Toronto and focus on credit, payment, and charge card services rather than deposits. "We have no plans to become a full-service deposit-taking financial institution," said company spokesperson Carly Suppa. "The license, if granted, would give us the flexibility to pursue a niche credit card opportunity to our customers should this make sense at a future date."

Although Rogers hasn't disclosed the details regarding this "opportunity," one suspects that the company is looking to issue credit cards, as other formerly non-financial institutions like Canadian Tire and Walmart have done. If that's the case, customers would likely be enticed to acquire one of the cards via discounts on Rogers communications services.

It sounds like a savvy business plan, but assuming the company's application is approved, the big question is whether or not existing customers will be interested in expanding their relationship with the company. Rogers doesn't have a reputation for pristine customer service, but I suppose the same can be said of may existing financial institutions. Would you sign up for a Rogers charge card if it'd save you money on your cable or cell phone bill?

Discussion

26 Comments

rick mcginnis / September 6, 2011 at 04:10 pm
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So they'll make you pay $80 a month in service charges and restrict the amount of money you can withdraw based on "traffic?"
Bonk / September 6, 2011 at 04:16 pm
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Rogers is one of the most-hated private enterprises on the planet.
Sandman / September 6, 2011 at 04:18 pm
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All I can say is -- READ THE FINE PRINT!!!!
Scott / September 6, 2011 at 04:25 pm
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Avg time spent per phone call to Rogers = 45 mins. Avg amount of times transferred from employee to employee = 4. Avg time I have to provide my name and phone number per call = 4. Percentage of common sense employees and the policies of the company use = generously, 10%. Now you say I can put my credit card service under the same roof!? Where do I sign!?
Ron / September 6, 2011 at 04:27 pm
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If Roger's handled my money they way they handle my cable, I'd be in the poor house. If they offer a credit card, I'd suggest you run in other direction.
Daryl / September 6, 2011 at 04:34 pm
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Anyone else think this is a motion towards near field communication mobile devices? ie, the ability to use your cell phone as a credit card.
Boycott Rogers / September 6, 2011 at 04:39 pm
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That pic of the Rogers sidewalk ad should be removed from this article - it is just free advertising for them, and using it just encourages them to continue illegally painting over public property with their ugly, offensive ads.
Mark / September 6, 2011 at 04:41 pm
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Rogers: first against the wall come time of the revolution.
mp / September 6, 2011 at 04:46 pm
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They can go the PC Financial route if they want.

If they want a real chartered bank, I say they'd have to form a group of private enterprises and pool their capital. Call themselves the Private Lenders Group or something.
moi replying to a comment from Daryl / September 6, 2011 at 04:52 pm
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Maybe not NFC, but I'm surprised the articles i've read so far haven't raised the obviousness of mobile payments
belvedere / September 6, 2011 at 04:56 pm
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rogers is a corporate front for thieves, scumbags, and imbeciles. anyone willing to trust them with a credit file needs a brain biopsy. rogers credit will be the new definition of usury. what a horrible company.
rogers / September 6, 2011 at 05:04 pm
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this is where our money goes, to funding more ways to make them rich.

they are supposed to provide a valuable service, all i get is miscalculated phone bills and long waiting times, anonymous pestering calls when im a few days late on paying my bills.
please tell rogers to fukk themselves
dnr / September 6, 2011 at 05:17 pm
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Rogers are the biggest A-Holes. Stay away.
kyle / September 6, 2011 at 05:21 pm
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One more service of theirs for me to boycott...
Josh / September 6, 2011 at 05:22 pm
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As long as the plastic comes free with a 3 year contract I'm happy to pay whatever exorbitant fees and interest rates they throw at me.
Alex / September 6, 2011 at 05:52 pm
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I am down to just internet with them (I threaten to cancel annually and they gave me a good rate this year) and would still LOVE to tell them where to take their crappy service...I'd sooner burn my money in a garbage can for warmth than do any more business with Rogers than I have to.
Daniel / September 6, 2011 at 05:54 pm
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Stop hating and let the free market decide. If everyone hates them and they are incompetent, then they will not survive as a bank. Simple as that. My bet is that they will survive because everyone is so addicted to their phones that Rogers will make them an offer they cannot refuse.

mezimeen / September 6, 2011 at 07:29 pm
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Any direct link between a credit rating and Rogers is a bad BAD idea. I'll have to violently run away from that offer thankyouverymuch.
jorg / September 6, 2011 at 08:15 pm
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I took me 8 hours on the phone to cancel my rogers services over 2 weeks. now my home is rogers-free. I can't be more than happy. there is no cap on my internet.
no thank you no more rogers...
next..
sss replying to a comment from jorg / September 7, 2011 at 07:42 am
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you are probably paying another rogers contractor such as teksavvy or something !
Sikandar / September 7, 2011 at 08:48 am
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I've always found Rogers to be fair or at least adherent to the policy that is clearly written before you sign up for anything. When I do hear a complaint about Rogers and dare inquire further and ask "why", it is usually met with a story that sounds frustrating but could have been clearly avoided with some common sense. When you sign up for a contract, there is a cancellation fee for canceling early. When you want to cancel, you have to give 30 days notice. It's not like Rogers is the only one doing this. Unfortunately for them, so many of their subscribers are young people who have never paid a bill before and don't understand things like pro-rated billing.

Yes, they charge more than they absolutely need to for their services, but there's a reason I'd gladly give Rogers $10 more per month than Wind or Public Mobile. Let me be the first to say I'd definitely be interested in a Rogers credit card for mobile NFC payments, assuming it would include several Rogers-esque perks/discounts that I wouldn't be able to get with my Visa/AMEX.
Andy Strote / September 7, 2011 at 09:00 am
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I would guess that the real reason they're getting into this is that Canada is about to catch up with the rest of the world and let you use your cell phone to make payments. At that point it becomes very handy if your phone company has a banking facility. As for all the Rogers haters, I don't think there are many phone companies around the world that are loved by their customers. You could write this article about any one of them - response would be the same.
amanda / September 7, 2011 at 09:04 am
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Can you imagine the harassment if you were a little bit late with one of your payments? For a company with the most hated customer service...this is a bad move.
mike in parkdale / September 7, 2011 at 11:16 am
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you know what I hate....

those spraypaint stencil advertisements on our streets. Seriously.... how can that be legal? The city pays for the cleanup, and I'm sure that Rogers says "the actions of or marketing team were not approved by us in advance".
Steve replying to a comment from Sikandar / September 7, 2011 at 11:49 am
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Rogers also has a history of phantom charges, throttling, and several other anti-consumer practices. It's one thing for a customer to adhere to a signed contract for service, but why doesn't Rogers deliver on their end?

We know the answer and a bank is only going to make it worse.
gary / May 13, 2012 at 09:40 am
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just had my full of roger with cellphone service very disatisfied why would anyone want thier card if they can't treat clients with respect bunch of thieves in my book

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