City
Rogers places illegal ads on Toronto sidewalks
Rogers Communications has taken to Toronto sidewalks with their latest ad campaign for their internet and and HD cable services. Problem is, spray-chalking public space with corporate logos and slogans without the permission of the City is illegal.
It's also a pretty sleazy way to promote your products.
As I was driving north from Bloor last night, I noticed some serious stenciling going on at the northeast end of Christie Pits at Barton. I thought it was a bit ballsy -- being around 10:00 p.m. or so -- until my companion informed me that these were no Banksy wannabes. Sure enough, a closer look revealed that their "work" was a series of Rogers ads.
At first I thought that the company must have paid for the use of the sidewalk in the area on account of the fact that Rogers broadcasts Toronto Maple Leaf baseball games from that area of the park. But after further thought, I started to doubt this theory.
Initial confirmation that the campaign was in violation of Toronto by-laws came via Twitter. It seems I wasn't the only one who noticed the illegal ads going up. The ever-watchful Jonathan Goldsbie (@goldsbie) was quick to bring a similar infraction at Bathurst and Barton to the attention of Toronto 311 (@311Toronto), which precipitated a promise that a by-law officer would look into the infraction. Worthy of mention is how quick the response was to the original complaint (kudos @311Toronto).
But just to be sure that the advertising was illegal, I contacted Toronto Transportation Services, Right of Way Management. A quick conversation with Socrates Tzotzes, the by-law officer who investigated the sidewalk ads, revealed that Rogers has been ordered to remove all of the ads within 48 hours. In the event that they don't comply, the City will remove them at Rogers' expense.
I also contacted Rogers. Keith McArthur, Senior Director, Social Media and Digital Communications, offered this statement about the sidewalk ads: "Rogers is always looking for unique ways to tell Canadians about our innovative products and services. In this case, we crossed a line that we weren't aware of, and as soon as it was brought to our attention we halted the program and we are taking immediate action to remove the messages."
To be fair, Rogers isn't the first company to engage in this type of advertising. Maple Leaf Sports and Entertainment also ran into trouble with their Spirit is Everything sidewalk campaign last November.
But, it's also important to note -- particularly given McCarther's above statement -- that this isn't the first time that Rogers has used this advertising strategy either. Back in October of 2007, Spacing wrote about a similar campaign. These incidents would seem to suggest that Rogers' policy is to place the ads first, and worry about by-law compliance later.
Tzotzes informed me that Rogers has already started work on removing some of the stencils on sidewalks and walls in the Beaches, where a similar campaign took place last night. That's pretty quick -- particularly since the company could stretch it out for another day before being in violation of the City clean-up order -- but the whole strategy strikes me as counterproductive. My sense is that most people don't like to see sidewalks littered with advertising.
Or maybe I'm wrong. Perhaps, it's actually quite savvy. If the only repercussion is a take-down order, perhaps it's worth it for the couple of days that the ads are up. I guess it just depends on one's definition of "worth." Even if it catches a few eyes, it's a pretty bush league move on the part of a major company.


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A more accurate statement would be "Rogers hires some third party advertising company who comes up with the idea, the artwork and does the legwork and assumes the third party had looked into legal ramifications. While Rogers should have looked into it themselves the third party advertising agency is partially to blame, but Rogers will still end up accepting all of the blame when they could easily hang the agency out to dry."
Now is the city going to make it illegal for private companies to CLEAN the sidewalk?
Looks like they just got some decent coverage and photos without having to cough up a cent to this site. they're no dummies.
I don't see how Rogers can be surprised you can't advertise on public sidewalks. I mean, if it were legal (free ad space!) everybody would be doing it.
TO Star: Ikea abandons graffiti ad campaign
http://www.thestar.com/business/article/676685
Let's monetize our sidewalks and sell Rogers and other corporations the space for placing their advertising messages. The City of Toronto could then make corresponding cuts in property taxes, or augment their services.
There may be additional opportunity to enter into public private partnerships to build toll sidewalks for those of us who don't want to see any advertising while walking and are willing to pay to be free of them.
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The city will fine them and they in turn will up their costs on your next cable/phone bill.
This past March, a neighbour mentioned how hard it was to find space on lamp-posts for her "lost cat" notices. Got me thinking. I did up sheets of interesting quotations, a few pix, some poetry -- and I glue things up every now-and-again. Some stuff is now faded by rain -- but nothing has been pasted over. It's fun to watch pedestrians stop, read, smile.
If it's of concern to YOU, Woody, why not quit bitchin' and do something about it yourself?
Keith McArthur has a TWITTER page: @RogersKeith
Go and send your message to him so we can keep hounding them till Rogers actually gets rid of their art!
Boo Rogers.
"Rogers is always looking for unique ways to tell Canadians about our innovative products and services. In this case, we crossed a line that we weren't aware of, and as soon as it was brought to our attention we halted the program and we are taking immediate action to remove the messages."
Weren't aware of?? Yeah, right. Rogers, a major telcom does something without first checking if it's even legal?
Here' the translation:
Yes, we knew full well that this is illegal, so that assures us that no one else is going to do it. By the the time that someone noticed, filed the complaint and it was brought to our attention, do you know how many people saw these ads? Do you know that this news story is giving us even MORE publicity. Maybe...MAYBE, we'll send some lackey's to clean them up, or, we'll just leave them, and let the city get to it, which will take more time...hust bill us. It's easier to just do something and pay the fines than to ask permission.
http://en.wikipedia.org/wiki/Toronto_Maple_Leafs_(semi-pro_baseball)
I wouldn't be surprised if they're a better hockey team than the other Maple Leafs though.
IM
POSS
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This double standard is getting really, really old and BlogTO is helping to draw attention to it with this story, which is just one of many of its kind.
That's not "near-impunity". And the city's not putting up with this. Sheesh.
At least they can be held responsible. Graffiti is just hit and run.
Graffiti can be pressed as a criminal charge. If the Rogers exec who authorized this were brought up on criminal charges, it probably wouldn't happen again.
Whether the fine is irrelevant to the company is really irrelevant to me.
Criminal charges against them suits me just fine. I hope your pressing your MP to make it happen.
But wait - the aftermath is a wee bit different:
Rogers cleans it up, pays a fine. That's hardly near-impunity. That's actually being held responsible.
Now what about as*hole taggers? Oh, right - they're nowhere to be found and they're never held accountable.
Oh well. I guess we're stuck with 40 foot TONE tags all over the f'ing place.
Internet: Teksavvy, Acanac, Yak
Wireless: Wind, Public mobile
TV: the internet, HD Antenna
Phone: Yak, etc
If youre still on rogers (outside retentions) youre paying too much. Take a look. Be surprised.
Again, why do private companies keep skirting the law on this stuff while the rest of us put up with ceaseless hectoring from police and security on the topic? There are so many examples of such antics -- factor in the illegal billboards and one begins to ask why these outfits seem so non-commital about following the damn rules downtown.
But hell, you don't think a Rogers exec looks at all the graffiti in the city and thinks "me too!"? Please.
Who the hell is "the rest of us" and why are the police and security hectoring you? Because police sure as hell don't hassle the general population for kicks.
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Dear Sir/Madam,
Thank you for taking the time to write to us, we appreciate your use of online customer service.
In your recent email, you have informed us that <paraphrase the customer's question here>
For future email correspondence with respect to this e-mail, please quote reference number 43778585
Regards,
Jessica R. Représentante du Service à la Clientèle en ligne Rogers
Online Customer Service http://www.rogers.com
Original Message Follows: ------------------------
. . . and clean away what you've defaced already.
Donna
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I assume Roger's has out-sourced their e-responses to Narnia.
I assume this happened because the words were preceded by paired "greater than" and "less than" symbols.
Too bad, because it's my favourite part.
"There is great sidewalk ad company, Green Grafitti, check 'em out, that is legal under city bylaws, as they steam pressure wash stenciled logos on the dull grey concrete leaving a bleached out white logo that naturally infills back to normal grey with dirt and dust in a few days. No paint, no chemicals, no cheating, no by-laws....."
I assume this is what you're talking about. As Spindoc pointed out, steam-pressuring the sidewalk, making a portion of it cleaner does not violate any by-laws and at no point did anyone say that the city is "going to make it illegal for private companies to CLEAN the sidewalk"
Just to reiterate: "cleaning the sidewalk" is not what happened in this case at all. So, forgive me if I have to ask: what the hell are you talking about?
Two additional illegal (I presume) sidewalk ads, by related sponsors. one outside the Gladstone, the other at the NE corner of King and Bathurst.
R
http://farm2.static.flickr.com/1341/4725499229_35fd59aa18_b.jpg
http://farm2.static.flickr.com/1149/4725500017_d850d8e968_b.jpg
It would be like calling Batman.