City
Saturday Brew: More Embarrassing TTC Photos, Yonge St. Revitalization, Island Airport Tunnel, Pedestrian Fatality Analysis, An Odd Article from John Cruickshank
Photo: "TO.keh..." by Chewie 2008, member of the blogTO Flickr pool.
What's happening in the GTA (and sometimes beyond):
Another week, another photo of a TTC employee doing something dumb: a streetcar rider snapped away as his driver stopped on the busy 501 Queen route to get some cash at a bank machine, holding passengers up for an estimated seven minutes. While less visually damning than the sleeper photos, the behaviour is actually far worse. With a sleeper, you might be in store for a free ride, but when a driver goes on break mid-route, traffic goes haywire.
The Star wants to know what you think about the state of Yonge south of Bloor. After dumping on the strip in a previous article, the paper was contacted by Joe MacDonald, a member of the Yonge BIA, who invited the writer on a guided tour of the street. What he saw was an area in the process of revitalization. The question is, has anyone noticed?
You can forget the talk of a bridge to the Island Airport -- now the controversy will surround a plan to build a pedestrian tunnel instead. Or will it? With the Toronto Port Authority seeking to finance the project by boosting airport improvement fees and private sector investment, there will be no request for public funding. That'll make their plans very difficult to halt. And, hey, at least pedestrians will be safe down there.
Speaking of which, the Globe has an extensive look at Toronto's "mean streets" in an effort to ascertain if there are any patterns to be found in the 14 pedestrian fatalities this month. The article features some illuminating graphs, but the expert analysis is anything but scientific. More useful information -- both statistical and interpretive -- can be found here (see bottom of page). But, ultimately, part of the frustration that surrounds this trend is that it's nearly impossible to know precisely why fatalities are happening with such frequency.
There's an odd article by Star publisher John Cruickshank today. Under a title that promises to deliver "good news for newspapers," he outlines much of what we already know about the print industry -- the usual stuff about the migration of advertising dollars onto the internet and mobile devices. So what's his good news? Well he wants us to know that despite a drive to cut costs by outsourcing production jobs at the paper, management and the union have reached some kind of agreement. What exactly this involves remains unclear because he fails to offer any details. I can't help but think he needs a better editor again.


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why is it our job? so we are all working for TTC now for free?
Really! I had no idea. I've watched bus/streetcar drivers go into Tim Horton's at least a dozen times while the passengers wait.
What a moron. How does the fare hike make anything different then you paying more.
The fare hike during this recession is being used to pay for the higher salaries extorted by the ATU this previous summer. Now, most passengers are paying more, for the same poor service. I don't know many workers in the private sector getting wage increases this year.
What this means is that after a fare hike, the public is paying more, while earning less, to support a select few highly unskilled workers with above market salaries. How is this not unjust to you?
Yes, I would think anyone in the private sector who was increasing their take-home salary would be *very* grateful to their customers - instead we get treated like cattle, and forced to wait at the behest of the ATU morons!
The problem with the staff is inconsistency; there are some great courteous drivers out there who really care about their passengers and then there are the ones who treat people like annoyances; unfortunately the crappy ones stand out and leave a bad taste in the mouth about the whole system.
I feel that this would be make submitting complains much easier for the following reasons:
1. Passengers will avoid (further) confrontations instead of asking for employee details in order to make complaints. I assume that when this happens said employees wont always follow through with their legal obligation to provide the correct badge number. I also assume that the current anonymity gives these employees a more solid a sense of entitlement / job security, which many believe is the basis of all of the frowned upon behaviour.
2. Passengers will only have to remember 5 numbers. Currently, in order to submit a complaint the passenger must note the time of day, the route number, the location and/or number of the vehicle they are on.
I've not received a response as of yet.
Compare this to Hong Kong's MTR, which used to have a strict no-photography rule that doesn't exist any more. TTC isn't just behind the times; it is backwards.
Wow, really? I mean, if someone has to go to the bathroom, I'll obviously cut him or her some slack. But I have seen drivers take personal coffee breaks DOZENS of times over the years. The next time a driver does this, I'll remind him that it is a no-no.
Don't feel too sorry for these guys... many of them driver three to four hours, then have a long break before they resume driving.
The TTC has forgotten common courtesy. For some reason, if they are nasty to customers, they are surprised when passengers are nasty in return.