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Morning Brew: TTC Seeks Outside Help and Expects Ridership Drop, "Supermodel" Enza Wants Ward 27, First Body Scanner at Pearson, Raw Milk Verdict, Canadians Against Proroguing Parliament

Posted by Jerrold Litwinenko / January 21, 2010

no proroguePhoto: "Canadians Against Proroguing Parliament" by Fifth_Business, member of the blogTO Flickr pool.

What's happening in the GTA (and sometimes beyond):

If you received 31,000 complaints annually, how would you react? A spike in rider dissatisfaction has resulted in the TTC seeking outside consultations with the goal of improving customer service relations. The news comes as the transit commission also reveals its highest ridership numbers ever in 2009 and a predicted loss of ridership this coming year, citing the recently imposed fare hike.

Drag queen Enza "Supermodel" Anderson is entering the city politics fray once again, in an attempt to replace outgoing city councillor Kyle Rae in Ward 27. After several previous failed campaigns to be elected into municipal politics, I'm not sure this one will be any different - but I guess that depends on the performance of those in the already crowded field she'll be up against.

The first of the controversial airport security body scanners has arrived at Pearson airport. While some passengers might feel squeamish about walking through and having some stranger in a nearby room eying their figure, most are happy knowing that travel is potentially more underwear-bomb-free.

The legal fate of Ontario's most strident raw milk advocate is expected to be determined today. While wishful (oh, how lovely the cheese would be!), I'm not getting my hopes up.

While polls indicate that a majority of Canadians are against Harper's sly prorogation tactics, just a reported 35 people showed up to a protest in Toronto during the PM's visit here yesterday. Organizers are hoping that their planned rally at Dundas Square on Saturday afternoon at 1 p.m. (part of a wider, national initiative) is a far more attended and noisier affair.

Discussion

25 Comments

Neville / January 21, 2010 at 08:49 am
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"consultantations"?!
Neville / January 21, 2010 at 08:51 am
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and "it's"... should be "its". Sorry.
Jerrold / January 21, 2010 at 08:52 am
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Premature morningbrewaculation. Fixed. :)
HI! / January 21, 2010 at 08:52 am
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So what happens when the body scanners detect the jewellery in my boobies? Will I get to visit the pleasant interrogation room?
Rob replying to a comment from HI! / January 21, 2010 at 08:56 am
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I would hope these body scanners (which I'm sure cost a pretty penny) are capable of distinguishing a bomb from your nipple piercings.
Creal replying to a comment from Rob / January 21, 2010 at 09:19 am
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What if she had implants full of explosives and the nip rings were detonators. oh noes!

I hate this illusion of safety. No matter how tight security is, there will always be ways around it.
ForeveR / January 21, 2010 at 09:27 am
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Those body scanners does nothing to detect explosives within a body, so it's only a matter of time before someone hides a bomb up their butt, blows up a plane and subject us all to anal probes everytime we fly...
hi replying to a comment from ForeveR / January 21, 2010 at 09:37 am
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hiding some bombs up one's butt gives a whole new meaning to explosive diarrhea.
James / January 21, 2010 at 09:39 am
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I love it - thousands of people join online groups and tweet to protest prorogation. Only handfuls show up. Might I suggest that the "power" of social media is woefully over rated?
Ian / January 21, 2010 at 09:39 am
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TTC + Customer Service??
No such thing, surprised they're even looking into this.
handfed / January 21, 2010 at 09:48 am
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Have Canadians protested ANYTHING, EVER? For example: foreign wars, government neglect, The Queen?
TokyoTuds / January 21, 2010 at 09:59 am
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Security Theatre.
mt hate / January 21, 2010 at 10:02 am
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Hiring outside consultants = blatant admission that the TTC has no fu*king idea how to solve its own problems.

Do you need a bunch of 1500 dollar a day consultants to tell you to tell your drivers to stop being rude?

To tell you to tell your streetcar drivers to not shut the doors on someone they have clearly seen running to catch the streetcar?

To tell you to tell your drivers to learn the fu*king city?

Hey TTC for 1500 bucks I'll tell you the other 200 things to tell your sh*tty staff.
mr hate / January 21, 2010 at 10:05 am
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Facebook group + protest topic + people joining group = FU*KING USELESS BEYOND ALL IMAGINATION

Yet the media loves to report that a facebook group has started bla bla bla.
MrsPotato / January 21, 2010 at 10:18 am
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ttc, customer service?!

HAHAHAHAHAA!!!
Ryan L. replying to a comment from Ian / January 21, 2010 at 10:19 am
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Last night I witnessed a streetcar driver stop his streetcar in the middle of the road to run into a convenience store.

No big deal though, right? Happens all the time.

Well, this time the driver did it about 10 yards out of the streetcar loop at Neville Park.

http://maps.google.com/maps?f=q&;source=s_q&hl=en&geocode=&q=2354+Queen+Street+East,+toronto&sll=43.735317,-79.705352&sspn=0.006892,0.016512&g=2354+Queen+Street+East&ie=UTF8&hq=&hnear=2354+Queen+St+E,+Toronto,+Toronto+Division,+Ontario,+Canada&ll=43.673743,-79.281654&spn=0.000862,0.002064&t=h&z=20

Satellite picture for reference.

The convenience store is -literally- right across the street from the loop. There was no reason why the driver couldn't walk there from the loop while his streetcar was out of traffics way.

But no. He pulled his streetcar out onto the street to get himself an extra 20 feet closer to the store while he blocked traffic. Idiot.

Then I noticed while walking as the streetcar finally left its parking spot and passed me that the driver was fully talking on his cellphone. Not even with hands free or anything. Fully cellphone in hand talking. I would have reported him, however nobody had gotten on at the first stop and as he picked up the person at the next one he hung up the phone.
Joel replying to a comment from James / January 21, 2010 at 10:38 am
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You can suggest that if Saturday's protest turns out to be a bust too. My guess is that more than 35 people will show up.
Steve-O replying to a comment from Joel / January 21, 2010 at 11:06 am
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I predict 36.
matts / January 21, 2010 at 11:12 am
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By far the best part about the TTC decision to look for outside help was a mention they would look to airlines to glean best practices in customer service. (Said with a straight face, somehow)
jack / January 21, 2010 at 11:22 am
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who cares about customer service at ttc, what a waste of money.. people want more subways trains, on time, no delays.. subway trains that actually run smoothly, cheaper fare.. not ttc workers there to say hi, good morning, have a nice day... it's not like you are going to marry those ttc workers
TheGirl replying to a comment from jack / January 21, 2010 at 11:29 am
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Well if he was cute enough....
Nat replying to a comment from James / January 21, 2010 at 11:53 am
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You guys need to cut the protesters some slack - there was only 12 hours notice for Harper's visit to the CD Howe Institute. It was a flash mob, they are inevitably smaller than planned protests. Saturday's protest has been in the works for two weeks - it will be much bigger, and I encourage you all to attend, rather than sitting back and mocking it on the internet.
jack replying to a comment from TheGirl / January 21, 2010 at 12:01 pm
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ok, true.. the cute ones are only at wellesley station
Rico / January 21, 2010 at 03:59 pm
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I'll save the TTC a lot of money, although Mr. Hate has done a pretty good job so far.

===> run it like a business would run it. Pretend it's privatized, and that your job relies on being able to make the thing float.
Howard / February 27, 2010 at 05:27 pm
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Enza is the best candidate by far.

She knows the issues and has worked with all the tenants in the community to make their lives better.

The Liberals want to run a cop but that will never sell in the ward.

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