Tuesday, February 14, 2012Cloudy 1°C
City

Morning Brew: Long Lines for TTC Tokens, Street Food Program Expanded (Too Late?), Dupont Station to Keep Name, Police No Closer to Makhniashvili, Leafs Thinking Too Much?

Posted by Joshua / November 17, 2009

Santa Claus ParadePhoto: "Toronto Santa Claus Parade 2009" by sai.photography, member of the blogTO Flickr pool.

What's happening in the GTA (and sometimes beyond):

The TTC has taken strict measures to prevent fare token hoarding, but don't expect the lineups to buy tokens to dwindle because the TTC has no plans to increase staff selling tokens. With the TTC Commission set to approve the fare hike later today it's safe to say the lineups will be worse, if stations even have tokens at all. If the TTC doesn't like its fare system - and gosh knows riders aren't in love with the fare system - why not (finally) change to a modern fare-paying system?

The opportunity to pay 13% sales tax crept closer to reality yesterday, as Ontario Liberals introduced their HST bill legislation. The move, intended to increase provincial coffers, is unpopular with just about everybody except the Liberals. In fact, it's the NDP who may be speaking most loudly against the bill, which tells me that there must be better ways to get money into the province's hands.

The A La Cart program - bringing ethnic flavours to select streets - has been mired in problems that most of us would call predictable. But Toronto Public Health has now admitted many changes are necessary, and has made a number of them, including passing control of the food carts to the economic development department. More carts are authorized, but we'll just have to wait and see if the folks selling pad thai or biriyani can come back from the brink of bankruptcy.

"Don't do it," TTC staff says to Councillor Joe Mihevc, who thought that the Dupont subway station could (should?) be renamed to Dupont-Casa Loma. Although the station is relatively near the tourist attraction, the staff report found that very few people actually access Casa Loma from Dupont Station, and it would cost half a million bucks to make the change. Now if Apple were to come along and suggest a name change, would the TTC follow the Chicago Transit Authority's lead?

Police don't seem to be any closer to information about the missing Mariam Makhniashvili, despite extraordinary search measures. According to the article, "Police have no evidence to support theories that Mariam ran away, met with misadventure or was the victim of foul play." Do police need a new theory, or is there simply no evidence? Sounds like an episode of Law & Order in the making.

Leafs defenceman Luke Schenn blames his poor play on thinking too much - not something I think most fans would point to - while computer software programmer and stats man Ken Roberts points out on his website that the Leafs have a 1.7% chance of making the playoffs. But Roberts knows how to talk to Leafs fans: he counsels that if you think the Leafs have underperformed, a dramatic turnaround could be in store. Even so, I think it's best to keep the wood in the barn until quite a few more wins are notched.

Discussion

47 Comments

Ratpick / November 17, 2009 at 08:36 am
user-pic
"The TTC has taken strict measures to prevent fare token hoarding..."

I'd rewrite that as follows:
"The TTC is hoarding tokens to prevent token hoarding..."
meh / November 17, 2009 at 09:06 am
user-pic
I usually defend the TTC, but this token stuff is insane. I got a taste of Soviet Russia yesterday when I spent 20 minutes shuffling along in line to get my allowance of tokens from a slow, disinterested and disgruntled employee.

The TTC simply doesn't care about its customers.
AV / November 17, 2009 at 09:21 am
user-pic
Apparently Torontoians are meek people, afraid to speak up to staff about the TTC hoarding situation.

Every time you buy tokens, tell the operator they should be relaced by a machine. Let them feel as stupid as us, the TTC token-needing cattle do while waiting in line for the "pleasure of their service".
Guvnah Hoogoogery / November 17, 2009 at 09:24 am
user-pic
Ullo are you using tokens for your transit?

Oy - this is either 1897 or Toronto City.
tdotdaver / November 17, 2009 at 09:31 am
user-pic
In Soviet Toronto, token hoards YOU!
lamps / November 17, 2009 at 09:35 am
user-pic
"In fact, it's the NDP who may be speaking most loudly against the bill, which tells me that there must be better ways to get money into the province's hands."

Explain the thought-process behind that one, please. The HST was advocated by the federal Conservative Party and implemented by the provincial Liberals.

People need to read up on the HST before throwing out the 'omg new tax libs suck' stuff. We're severely in deficit and our pst/gst system was inefficient. People will be getting lump sum payments to offset the HST's impact in the short term.

Tanner replying to a comment from AV / November 17, 2009 at 09:38 am
user-pic
It's not the guy selling you the token who writes up employee schedules. Complaining to him will get you nowhere. It just makes you look like a jerk and the token-seller have a bad day (which will likely be passed on the other TTC riders). Get off your lazy bum and complain to the people in charge--the ones that can actually do something.

MrPotato replying to a comment from Tanner / November 17, 2009 at 10:00 am
user-pic
I think youre a potato! These asshats making $100,000 to hand out tokens dont want to get burned $.50 on a potential increase so they dole them out in lots of 5. Yes I know its their boss that made the schedule and set the limit but they Instead of stepping up at a union meeting and saying "Hey, instead of gouging the customers why dont we take a pay cut?". There is only one problem with the TTC and that is the Union. Wages are totally out of whack! Everyone needs to get off their ass and DEMAND an overhauling of the union BEFORE any wage increases come into effect. Ahhh who am I kidding...Toronto is full of shut-up and take it up the a$$ people who will continue to do just that.
Andrew replying to a comment from Tanner / November 17, 2009 at 10:00 am
user-pic
Wait, you mean the TTC won't read my Facebook status?
Public Transit Hostage replying to a comment from AV / November 17, 2009 at 10:05 am
user-pic
Yup, treating people like sh*t always helps the current situation. Wrong! Go to your local convenience store to buy tokens - they sell them <u>unlimited</u>.
And take Tanner's advice - complain to the RIGHT people. Maybe attend the TTC fare hike meeting today(?)
mr hate / November 17, 2009 at 10:06 am
user-pic
Montreal:
cash fare = 2.75
10 fares = 20.00
month pass= 68.50

Toronto blows.
Tanner replying to a comment from MrPotato / November 17, 2009 at 10:06 am
user-pic
How often do you offer to take paycuts at your job? How many TTC ticket holders actually make $100,000? One guy who did a ton of overtime doesn't mean you can generalized all the employees like that.
Fifth Business replying to a comment from AV / November 17, 2009 at 10:07 am
user-pic
It wasn't the TTC employees decision to prevent token hoarding, and besides you're assuming the TTC employee even has the capacity to feel stupid or gives half a shit about what the general public thinks about them. Torontonians would rather do their activism and protesting over the internet than actually get something accomplished anyway so don't hold your breath on the city residents actually growing a set.
Joel / November 17, 2009 at 10:09 am
user-pic
The real issue with that TTC "rider's strike" was that it required very little of anyone who was "involved". One could have signed up for the facebook group and added one more to the thousands that were there, even if that person never rides the TTC. If Torontonians were really serious about fighting this fare hike and the resultant token hoarding by the TTC, they would wake up a few hours before their usual commute and execute an actual PROTEST on the grounds of Queen's Park.

That being said, the comment above about tasting Soviet Russia was well-executed.
Ryan L. / November 17, 2009 at 10:21 am
user-pic
Re: Tokens

The last week has been an utter pain in the ass for me. I had lost my metropass and have been resorting to tokens. On top of the hoarding the TTC is doing, the TTC is also -reducing- the number of tokens available to resellers.

This is a complete F.U. to those who don't live near Subway stations and rely on these stores for our transit passes and tokens.

The stores are now completely sold out, not because the public hoarding tokens, but because the TTC is hoarding them. They now have half as many tokens as they normally carry for the people who expect to find them there. Which in turn causes more hoarding by the public.

The store owner I talked to said they had no problems initially until they sold out faster than usual (due to the lower quantities they were given by the TTC). When the people who were turned away returned once new stock was brought in they would buy up more than they normally would for fear the tokens would be gone again later when they needed them. They then sold out faster and the vicious cycle repeated.

The majority of people hoarding I don't think are doing it to save a couple quarters down the road, but are more doing it for fear they won't be able to buy tokens when they need them.
mr hate / November 17, 2009 at 10:28 am
user-pic
Facebook protest groups are so amazing.
Becky / November 17, 2009 at 10:28 am
user-pic

The TTC isn't hoarding tokens, they're trying to prevent people from buying hundreds of them, taking them out of circulation, and then bringing them back in after the fares have been raised. If you're going to get mad at someone for this, try and find the idiots who can't see past their own noses who are trying to hoard tokens!

The guy in the booth selling them to you is just doing his job. And honestly, if you want more than 5 tokens, why don't you buy more from another station? Maybe on your way home, or something?

As for the TTC employees being paid too much, how is it that they are short on drivers? Think about it, if they can't attract enough employees at the current rate of pay, how on earth will they attract or keep employees for less?

How many of the complainers have written or spoken directly to their elected representatives? We should be flooding the inboxes of every MP, MPP, and city councilor in Toronto with demands for more funding and better oversight.
Fifth Business replying to a comment from Becky / November 17, 2009 at 10:36 am
user-pic
Thank you, TTC spokeswoman Becky.
Ryan L. replying to a comment from Becky / November 17, 2009 at 10:44 am
user-pic
"The TTC isn't hoarding tokens, they're trying to prevent people from buying hundreds of them,"

I think that this limiting is what is causing the hoarding. It's creating an artificial demand and pissing legitimate customers off in the process. Pretty dumb move on the TTC's part.

I think they do need to introduce a limit, but they shouldn't have announced it and should have left it to the discretion of the collectors to deny people who are clearly hoarding and not punish those who are just trying to go about their day.

It's kind of like when a new video game system or new Christmas toy is released. The stores that announce they only have limited quantities and are instituting a one per customer rule will end up the busiest and filled with the craziest of customers.
mr hate replying to a comment from Becky / November 17, 2009 at 10:56 am
user-pic
The incompetent TTC clearly doesn't have enough tokens - they know months in advance about intentions to raise fares and they know when people get a whiff of the increase they start hogging tokens, so they should f*cking well order more tokens. This isn't the first fare increase they've ever had for chrissake.

TTC short of drivers? Uh, no. If there's one thing the TTC has a huge supply of, it's people applying for jobs there.
LouisArmstrong / November 17, 2009 at 11:04 am
user-pic
wow, i didnt believe you at first, but its true:

Montreal Monthly pass is $68

http://www.stm.info/english/info/a-tarif.htm

how the hell did we let it get to $126 today? jeez.
Richard / November 17, 2009 at 11:18 am
user-pic
I get that the TTC wants to prevent people from saving a little cash, but really - where's the win here? All it does is piss off riders a little bit more.

Look, here's a parallel: when Coke switched sweeteners to Aspartame quite a few years back, a friend of mine went to the grocery store and literally bought every case of Diet Coke in the store. Something like 20 cases.

You know what happened?

HE DRANK IT ALL AND HAD TO EVENTUALLY SWITCH TO THE ASPARTAME DIET COKE.

*gasp*

TTC, and Adam, who I know reads this: get your heads out of your asses. The tokens will get used, and eventually people will have to pay the extra cash. Release more supply.
Becky / November 17, 2009 at 11:18 am
user-pic
So the TTC should make more tokens whenever there is a fare increase announced? Wouldn't they just end up spending the extra money to pay for making the extra tokens?

I don't believe they are creating an artificial demand by limiting tokens. The demand for tokens goes up all on its own when a fare increase is announced.

The TTC may have more than enough people applying for jobs there, though that isn't my understanding, but that doesn't mean that all of them are qualified for the job. But if they have more than enough people to do the job, then why on earth are they still recruiting? ( http://www3.ttc.ca/Jobs/transit_operator_drivers_recruitment.jsp ). I don't know how it is where you work, but when we don't have any empty positions here, we don't advertise for job applicants.

I just wish that more people would see what is really going on here and do something about it. We're looking at chronic underfunding by the government. Compare the TTC to the public transit operations of other, comparable cities around the world. Cities with similar population densities. Once you see the numbers you might be amazed that we even have a functioning transit system here. At the very least, you won't be surprised that our fares keep going up all the time.

(And for the record, I don't work for the TTC and never have, nor am I related to anyone who does. I'm just a transit geek who has taken an interest in the workings of the TTC and who takes the TTC everyday. I'm on the Metropass Discount Plan, and am not effected at all by any of this token nonsense.)
cubby96 / November 17, 2009 at 11:25 am
user-pic
It is frustrating that the TTC blames monthly passes for the shortfall and suggests that transferability is the problem. If that's the problem, make them non-transferable again instead of raising prices disproportionately. Keep in mind that just over two years ago (October 2007), this pass was under $100, and now they want to charge $126. That's a huge price increase over 27 months. It's an annualized 10.94% increase, despite a laughable "price freeze."
mr hate / November 17, 2009 at 11:31 am
user-pic
From some Post article Nov 13:

"About 10 million tokens are in regular circulation, and the TTC has added another 375,000 in the past week."

"Mr. Ross indicated there could be other reasons for the increased demand. “It is not just savings. Customers don’t want to run out of tokens,” he said. Since the TTC phased out adult tickets, the only options for transit riders are tokens or cash.

Minting another two or three million tokens for short term increases in demand would not make good economic sense, said Mr. Ross.

Token rationing may eventually be no more than a gold and silver coloured symbol of Toronto transit history. Nearly every other major city in North America uses some form of plastic or paper smart card that can purchased at machines by transit riders.

Mr. Ross indicated a similar system should be in place in Toronto and the rest of the GTA within four years."

Brad Ross= TTC spokesman
-----------

So retarded. So they don't want to spend 100 or 200 grand (how much is it to mint a token? 2 cents? 3 cents?) to fix the token shortage because FOUR years from now they're gonna catch up to the rest of the world and have a smart card system.

With the growing public shitstorm, I predict they're going cave in and let everyone pay 2.25 until the fare increase goes into effect. Which is also stupid, because that would mean across the board they're only taking in 2.25 and "losing" the extra cash of a normal cash fare.
Becky replying to a comment from Richard / November 17, 2009 at 11:32 am
user-pic
If the government announced today that starting January 1, 2010, the penny will be worth 5 cents, would you spend any of them that you have? How soon would retailers and banks be out of them? Should the government step up penny production to meet the demand? How much money could you make in the new year if you sold your pennies for 3 or 4 cents?
Richard replying to a comment from Becky / November 17, 2009 at 11:40 am
user-pic
Becky, in your ideal dream world, I'd agree with you. (Ignoring your asinine analogy, that is.)
The simple fact of the matter is that in places like Toronto, the average rider just doesn't have the spare cash lying around to hoard tokens. Far too many people in this city live cheque to cheque and the idea of spending hundreds of dollars now to save tens of dollars later ISN'T A VIABLE OPTION.
Do you even consider the realities of things before you post, or do you just argue because you enjoy it?
Joel M / November 17, 2009 at 11:52 am
user-pic
The TTC can't just "Make" more tokens like they could printing tickets, they have to be minted and it costs a fortune to do, especially since they won't need these tokens after the fare has increased. The are ordered from Ohio and take quite a long time.

The best thing they can do right now is print temporary tickets. Have them expire a week or two after the fare increase and print a bunch of them and your hoarding problem will be solved.

And token hoarding DOES exist people, it happens every single time that a fare increase occurs. The only thing is before this year they would simply print extra tickets to counteract the hoarding, but now they have no tickets to print. A few weeks ago token sales went up by 20% while ridership remained the same, so SOMEBODY is buying up a shitload of tokens and if they didn't restrict sales then they would literally run out, and everybody would have to pay cash fare.
Gloria replying to a comment from cubby96 / November 17, 2009 at 11:56 am
user-pic
I keep wondering: Why can't they just charge different prices for different passes?

How many people *really* use the transferability to full advantage? I think most people just use it for their own commute, and maybe a couple of times a month lend it out to a co-worker or something. But they buy a Metropass because it's more convenient and you don't have to fret about saving a token or ticket every time you think about taking transit, since you've already paid for it.

You want transferability? Pay $120 (or whatever) a month. You don't need it? Pay $100.
Richard replying to a comment from Gloria / November 17, 2009 at 11:58 am
user-pic
What the TTC really needs to do is get off their asses and implement a stored-value farecard already.
Gloria replying to a comment from Richard / November 17, 2009 at 12:14 pm
user-pic
Well, yeah, I totally agree. I find it asinine that I can only buy a pass during a certain time and if I miss it, I'm screwed.

But my suggestion doesn't require a giant overhaul of their system -- just the addition of a different pricing tier.

They clearly can redesign their Metropass every month, so just print one more design every month and make everyone buy an ID or something like they used to (wow, that seems so long ago). I'd rather have to go to Sherbourne once than pay $17 more every month.
Jonathan / November 17, 2009 at 12:36 pm
user-pic
"Montreal Monthly pass is $68
http://www.stm.info/english/info/a-tarif.htm
how the hell did we let it get to $126 today? jeez."

Answer: By sending a couple billion of our taxes to Quebec, via Federal Government transfers, every year. Not only do Toronto residents have to subsidize the TTC, but also every transit agency in La Belle Province.
Becky replying to a comment from Richard / November 17, 2009 at 12:41 pm
user-pic
I'm not the one comparing pop to currency here. My analogy was the same situation magnified.

The fact of the matter is that there ARE people in Toronto who hoard tokens when a fare increase is announced. It happens every single time. I never once said that everyone was hoarding tokens, or even that most people were. Only that some people were, and it's enough to throw the entire system out of whack.

Given that I haven't heard of every vendor in the system running out of tokens on an average day, I think it stands to reason that, because it's happening now, people are hoarding.

Besides, you should come to my ideal dream world: in it there aren't any jerks taking advantage of every situation and ruining everything for the rest of us. Also, yarn is cheaper.
oynkie / November 17, 2009 at 01:06 pm
user-pic
i just want to buy 10 tokens to get through my week. the line ups are not people trying to hoard, just those of us who don't want to stand in line every other day for 20 minutes.

not everyone has the option, but i've been walking 45 minutes each way and it's been an unexpected pleasure to see my neighbourhood and bump into friends.
truth / November 17, 2009 at 01:39 pm
user-pic
This change in fare is absurd in its timing. The vast majority of people I know who use Metropasses don't get them for December and January, thanks to vacations and parties interrupting normal commuting practices. So TTC should see a normal cyclical spike in demand at this time of year. Why add to this with a fare increase? Bring in the change in April, when token demand is back to normal.

Further, 10 at a time is a normal amount of tokens. Not simply because of the discount but because that's a week's worth of commuting. When I was a regular TTC user I'd have a dish of tokens (10 or 20)and would stock up as needed. TTC shouldn't be going to all this effort, severely damaging its brand and creating more disgruntled customers, over a minor amount of money.

As to making TTC workers' lives miserable - they make far, far too much money and do everything they can to make our lives miserable every single day of the year. For their ridiculous compensation and malicious union behaviour (wildcat midnight strikes, for example) they need to have every day be sheer, unmitigated hell. Especially the useless cashiers. Keep it legal and non-violent, but all abuse up to that limit is well deserved.

Giambrone is a snivelling little POS who is our worst politician, a significant accomplishment with the utter crap we have on Toronto Council. Worse than fascist Mammoliti, worse than food cart screw-up Filion, worse than boorish Ford, worse than anti-bistrite Pantalone, and even worse than Politburo Chairman Miller.
Richard replying to a comment from truth / November 17, 2009 at 01:41 pm
user-pic
Truth, don't sugarcoat it: tell us how you REALLY feel!

;)
SMC / November 17, 2009 at 01:58 pm
user-pic
Dear TTC,

3 things:

1. We need to set up a system that takes into account the actual length of the trip and charge accordingly.

(Why on Earth does a trip involving 2 buses and switching trains to go across the city cost the same as a trip between Bathurst and Spadina?)

2. We need a system similar to the Octopus card in Hong Kong which would eliminate the need for a ticket collector/seller at every station entirely.

(Machines at every station to dispense and recharge cards, perhaps a customer service agent at each station to help people if they are having problems adding value to their cards)

3. Raising the fare and metropass rate yet again is ridiculous. Even more ridiculous is penalizing consumers for behaving rationally and taking advantage of a lower price before the increase comes into effect.

(Seriously? Lineups for buying tokens while you take the automated machines out of service? Also, why not more automated metropass machines other than the one at Union? Would save lineups at the beginning and end of each month.)

Your constant but frustrated customer,
S.
Chris / November 17, 2009 at 02:28 pm
user-pic
Well said SMC!
Begbie replying to a comment from Gloria / November 17, 2009 at 03:16 pm
user-pic
"You want transferability? Pay $120 (or whatever) a month. You don't need it? Pay $100."

Beautiful. Now why didn't the TTC think of that!?!?!
Ryan L. replying to a comment from SMC / November 17, 2009 at 03:20 pm
user-pic
1) Our city has a much smaller desnsity than most cities with subway systems. We want to -encourage- people to take the subway instead of drive. Increasing the cost for those who already have to put up with so much would guarantee you'd see a huge ridership drop and many more cars on the road

2) Good luck getting that passed with the current union in power

3) I'm more concerned with them punishing people who aren't even trying to take advantage of the lower price. Those who stop by a few stations to stock up shouldn't be surprised when they have to deal with a lineup. Those who are just trying to get to work and have to put up with these lineups and restrictions every other day deserve better
nitroMiner / November 17, 2009 at 03:26 pm
user-pic
I agree that the TTC has done a cock up of a job and are hoarding tokens. This makes it most inconvenient for TTC users. The money they think they'll lose to 'hoarders' is worth inconveniencing you, who use it daily and have no other option [or won't exercise that option].
Nice attitude.
Why fare rise you ask? Because the TTC Chairman [Giambrone] whose job is to supply vision and imagination at the highest level has failed.
His vision may have been going cap in hand to the Provincial Government, which didn't work out so well. That was the plan. Period.

Sticking his finger in the dyke by raising fares won't stop the profuse bleeding of the TTC coffers. What are they doing to address this constant loss of money. Are they sharpening their pencils? Where's that subway line to York U and the Airport? NO VISION for fucking years. Suddenly that's going to change? DAMN. Don't see them implementing a new ticketing system either. It IS a vision thing!

The building of streetcar right of way like St.Clair is an abomination. Someone was in someone's pocket with this make work fiasco. Businesses on St. Clair lose and the traffic congestion by cars caused by its installation are unreal. Using flashing green lights for left hand turning would have solved Million$, compared to what they've done.



Moving on the the Gestapo tactics of The Metro Police Force and their very odd way of investigating the missing high school student. May be ok in Putin's Russia, but in Canada?

It concerns me that this woman is missing, but overriding my Constitutional rights is not an investigation. It's a witch hunt. A most egregious and troubling one.

What kind of 'investigating' is this? Indeed it's a strange case. The Police questioning students is a start, but if she was there for only 4 days... who the hell in that school knows what?

Sounds like lazy investigating. What of Daddy and his links to their community and business associates????

If you don't stand up for your Constitutional right today, there won't be any tomorrow. Mark my words. My parents lived through occupied Nazi Eastern European country in WWII. It's a slippery slope. I object.



Hey, BlogTo, ganging up so many important topics...Nah. Too much. I'm pooched.
nitroMiner / November 17, 2009 at 03:27 pm
user-pic
aaack. Sorry, do I need to add html paragraph breaks?<br>
DAMN!
Ryan L. replying to a comment from Begbie / November 17, 2009 at 03:28 pm
user-pic
They didn't think of that because they don't care. The transferability isn't the issue and they know it. It's being used as a scapegoat.

I highly, highly doubt that the old system was more profitable than the current one. The cards are now a lot cheaper to produce, require fewer staff to distribute (ie no extra staff required) and their accesibility has likely resulted in significant increases in metropass sales.

How many of you even know someone who shares their metropass with someone else? And how many of you have used your metropass less than what it would have been to buy tokens instead the ocassional month (or, like me ocasionally lose it requiring you to buy tokens on top of the pass you already bought)?

nitroMiner / November 17, 2009 at 03:33 pm
user-pic
nm, disregard, didn't refresh screen.
jack / November 17, 2009 at 04:46 pm
user-pic
re: street food..
street food works anywhere in the world except toronto.. nothing works here.. nothing inexpensive works in this city.. everything we do have to be expensive, out of reach, then we kill it or add more tax on it...
jack / November 17, 2009 at 04:51 pm
user-pic
re: TTC
they should just sell off the name of each subway station to corporation.. such as St George changed to Apple Canada stop..Bay changed to Holt Renfrew Stop
nitroMiner replying to a comment from jack / November 18, 2009 at 11:20 am
user-pic
Damn you jack, don't give them any ideas. Charge for them! lol.

Add a Comment

Other Cities: VancouverMontreal