Kensington Businesses Face Ongoing Listeria Concerns

  • Posted by Corina
  • Filed in City
  • September 10, 2008

Cheese Magic reponds to listeria scareJust when we thought our food was safe to eat and all the blame lay squarely with Maple Leaf Canada, a Listeria scare hit our beloved Kensington Market. However while headlines focus on Cheese Magic, the local cheese merchant has been left wondering why they - and not the other merchants in Kensington - are the focus of this bad publicity; especially considering that their case of Listeria has proven false so far, while another Kensington business has been closed by Toronto Public Health.

In speaking with owner Ping Chiu and lead staff Jason Monaghan, it's clear that they are confused as to why Cheese Magic has been the focus of all the negative media attention. Several days ago the business, which has been operating for years in Kensington market with an unconditional PASS from Toronto Public Health, became the focus of a Listeria investigation.

What began with a CIFA recall of Roquefort and Comte from one of their suppliers, which Cheese Magic intercepted and returned, soon turned into a full blown Public Health investigation. Apparently a woman (who no one has been able to track down thus far), lodged a complaint against the store claiming she had felt ill after eating soft cheeses. The staff suspect that Public Health was quick to make an example of their store given the recent Listeria cases in meat products.

The small cheese business was originally told to shut down while testing was done, and ordered to dispose of all of their product - whether packages had been opened or not - which would have been an incredibly unnecessary loss. The store had already removed any cheese mentioned in the 'ghost' complaint voluntarily, and eventually Public Health told the owner that unopened product could be kept and the store could remain open.

Cheese Magic was also told to make several changes to its equipment, including the purchase of over $4000 of new refrigeration equipment. Over the course of their brief closure, the merchant has made these and further changes to ensure food safety, and is also taking measures to prevent the suspected cheese from being sold in other stores. Overall they have not seen any decline in business and have had much local support; but much like myself they are surprised at the negative image being painted of the story in the media.

Global CheeseStrolling over to Global Cheese, who does not store all their product in refrigerated cases, I found that they continue to display an unconditional PASS in their window. I have never had a problem with either store, but Global Cheese is known for their 'out in the open' sampling, and I am surprised none of the Listeria concerns have been cast on their establishment.

j&j fruit marketEven more shocking is the complete oversight of the closure at J & J Fruit Market, whose staff say will not reopen for a month. They were disposing of all their product today and, as you can see, have been closed by Toronto Public Health despite having passed a May 2008 inspection.

Coverage of the Listeria scare in Kensington has been squarely focused on Cheese Magic, and the merchant only hopes the public understands that there is more to the story at hand. CP24 has had several conversations with the store about the situation, but Monaghan is frustrated that they have reported only the negative side, without any mention of the J&J Fruit Market closure.

It is important to remember that Listeria is a rather ubiquitous microorganism which is commonly found in soil, plants, and food. Finding traces of Listeria in food does not necessarily mean that ingestion will result in the illness Listeriosis.

Reader Reviews and Comments

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When I looked up J & J Fruit Market at DineSafe to see their inspection details, it indicated that they were having "crucial" problems with keeping proper food temperature, food contamination, and sufficient hand-washing. Mmm!

I also looked up Cheese Magic, and it looks like they had similar problems as well::

http://app.toronto.ca/food2/index.jsp

Posted by: Elle Driver at September 10, 2008 10:51 PM

J&J Fruit Market has always been sketch. Anyone who shops regularly in Kensington doesn't buy from there.

Posted by: Tim at September 10, 2008 10:53 PM

Yes, Elle they definitely acknowledged that there had been problems and that they were immediately compliant. Thanks for the link to the index!

Posted by: Corina at September 10, 2008 10:55 PM

Tim, I disagree, J&J is always busy with people purchasing stuff there all the time. While I tend to go to the other side of the street, they were not hurting for business.

Posted by: Danielle at September 11, 2008 3:29 AM

"Health inspectors also claim they found cat and mouse droppings in a food area of the store, mould growth inside a walk-in cooler, and products stored at incorrect temperatures."

You'll have to excuse me if I don't sound sympathetic to the owners. There's no excuse for that. Mice are one thing, cat droppings are something of a completely different level.

Posted by: Ryan L. at September 11, 2008 6:34 AM

I agree there's no excuse for less than sanitary conditions in any establishment that serves/handles food, but you'd be surprised (and maybe disgusted?) at how prevalent mouse/cat feces can be in a city!

Again, I'm not excusing it; just saying that many businesses have these ongoing problems, regardless of their efforts at compliance. This is why the whole Pass system was put in place, to allow for ongoing monitoring and measurement of these problems.

Posted by: Corina at September 11, 2008 8:59 AM

@Ryan L: Where does your "cat droppings" quote come from? (It's not from the city food inspection database or the CP24 article.)

The health regulations seem to be inconsistently applied. Look at J&J. On 28-Apr-2008 they got dinged with "Operator fail to provide separate handwashing sink(s)". A few days later on 2-May-2008, they get a full pass. On 12-Aug-2008, they get the book thrown at them including the same notice about the missing sink.

Seem like if you catch the inspector on a bad day, or there is media attention, they find more infractions. We need more objectivity.

Posted by: Jason at September 11, 2008 9:42 AM

" frustrated that they have reported only the negative side, without any mention of the J&J Fruit Market closure. "
..^^^ so the closure of J&J is positive news then ?!?
Misery loves company I guess !

Posted by: Gregg at September 11, 2008 9:44 AM

@ Danielle - I'm not saying people don't shop there. Unfortunately, some of the worst fruit and veggie places in Kensington are sometimes the busiest because of their prime location. But from my experience the only good ones are Oxford Fruit and the Kensington Fruit Market at the NE corner of Kensington and St. Andrew

Posted by: Tim at September 11, 2008 9:48 AM

I really don't feel to sorry for a store owner and staff that allowed thier store to get to the point where there is "Gross unsanitary conditions"

Posted by: apetimberlake [TypeKey Profile Page] at September 11, 2008 9:56 AM

"The health regulations seem to be inconsistently applied. Look at J&J. On 28-Apr-2008 they got dinged with "Operator fail to provide separate handwashing sink(s)". A few days later on 2-May-2008, they get a full pass. On 12-Aug-2008, they get the book thrown at them including the same notice about the missing sink."

They received a pass to open because they promised to install the sink within a period of time. They didn't live up to their agreement. So, when next inspected, they were shut down.

That's an absolute, not an objective application of the laws.

Posted by: Martin at September 11, 2008 10:00 AM

The City of Toronto inspections are a bit sketchy. I mean, they issue a warning (yellow sign) but will revisit the establishment shortly so - guess what - the owners clean up and act all nice for the next few days and voila: green sign! I witnessed this cat and mouse (forgive the pun) chase with an eatery near my work: for two years it was yellow/green, yellow/green, etc. I called the inspector to point how flimsy the logic was but he was unable to help. He was sympathetic, though and said that if people looked at the history of an establishment and saw a pattern like the one I saw, they simply should skip the place. I heeded the advice. So please, use the link provided in the first comment, look up your favorite resto, grocer, etc and go elsewhere if they are a repeat offender!

Posted by: matts at September 11, 2008 10:10 AM

The one thing i also have an issue with is when i see a place is closed and all the "charges withdrawn".

What the hell is that about?

Do the owners of these establishments seek legal counsel and have the charges dropped or withdrawn?

Its like One day your picking roaches out of the chow mein wok with a red closed sign in your window.

The next month the charges are withdrawn and your chasing rats out of the back door into the alley way.

something is strange with this system!

Posted by: apetimberlake [TypeKey Profile Page] at September 11, 2008 10:31 AM

Jason: http://www.citynews.ca/news/news_26682.aspx

Matts, Cheese Magic is definitely one of those guilty of doing just that. Take a look at the dine safe report. At almost every inspection they were given a conditional pass which was soon lifted after they cleaned things up on the follow up visit. Only once did they manage a 'Pass' on the first inspection.

Also, Corina, I wasn't aware there was a problem with kitten infestations (cutest infestation EVER). There's a few reasons why I can't excuse cat droppings.

Mice can squeeze through very tiny holes and can easily get inside a building. Cats, not so. If these droppings were made by stray cats getting inside the building then they have SERIOUS pest control issues. If a cat can get in, so can a raccoon.

More likely this is the owner's cat crapping all over the place and that is irresponsible in more than one way. Besides the issue of contamination by allowing a cat into any area with food, I'm just as concerned with the welfare of the cat.

Cats love milk and cheese, but they can get pretty sick if they eat when they're no longer kittens. So letting a cat in a room full of cheese is like putting your toddler in a room of candy laced with ex-lax.

So they've either left their cat unattended in a room full of food that can make them ill and in a position to contaminate all the food, or they've been in the same room and failed to clean up their poop.

It honestly makes me wonder if the owners should be investigated by the Toronto Animal Services as well.

Posted by: Ryan L. at September 11, 2008 11:30 AM

Ryan - my point exactly - I wasn't a regular at Cheese Magic but had I been, I would have checked Dine Safe. The system itself does not have a lot of teeth (I would propose shutting down places that get yellow signs above a certain frequency (say 2 per 18 months or whatever makes sense) but it still gives us all useful info so let's use it and put some miserable filthy merchants out of business.

Posted by: matts at September 11, 2008 12:36 PM

It also works the opposite way as well. I had noticed Cora Pizza on Spadina being flaged quite a few times so I had stopped eating there. Now when you look it up you'll see that it's had nothing but perfect inspections in two years. I'll probably start eating there again.

Posted by: Ryan L. at September 11, 2008 12:56 PM

Can it really be called a "kitten infestations"? How about a "Kitty Cluster"? "Kitten cuddling station"? "Fuzzy Bundles of Love and Cuteness"?

And about the possible effects of having lactose intolerant cats around dairy products.... Ewwwwwwww....

And their neighbours, My Market Bakery (My favouriet spot for baked goods) also has a shady background of keeping the area animal free... crap.

Posted by: Dave at September 11, 2008 1:20 PM

@ Greg: I find it disturbing that the media focused on one closure due to a possible Listeria tie in that was never verified, while ignoring other closures/inspections in the area.

Posted by: Corina at September 11, 2008 4:07 PM

I'm disturbed that so many people are going to places with such sketchy histories. All the shops, large or small, and restaurants I frequent seem to have perfect green records. You don't save that much by going to dodgy places, especially for groceries.

Stick to Rosedale, Yorkville, Liberty Village, and the better part of Queen West. They're all on TTC and will save you from gruesome experiences.

Posted by: reality check at September 11, 2008 6:16 PM

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