Wanna go for a hike?

  • Posted by Matt
  • Filed in City
  • February 9, 2006

ttc_feb92006.jpg

It's official - TTC fares are once again on the way up. And by the looks of today's release, the prognostications of yesterday were positively dreamy-eyed.

Cash fare is up a whopping, and unreasonable, 25 cents, while tokens go up ten cents and Metropasses are hit for an additional dollar. All of this goes towards covering what the TTC claims is a $16M-plus budgetary shortfall for 2006.

Naturally, the Metro and 24 Hours - being our favourite fodder for the subway floor on these February mornings - headlined the deal; Metro shrieked about the "skyrocketing" prices, while 24 Hours seemed to be apologizing for the TTC with a modest headline about how the TTC was "forced" to raise prices.

What's needed here is some kind of measurability. The TTC has raised prices again and again, without any clear demonstration of what they've achieved in terms of service improvements - usually because they were trying to cover a shortfall rather than actually raise the bar for their system.

If Stephen Harper can (or claims to be able to be able to) bring accountability to Ottawa, howsabout my 25 cents bringing accountability to Transit Control? At the end of 2006, let's see a published report on where the money went. Let's see some actual statistics on ride times and reliability of service, rather than just the usual ballpark figures about how many people passed through the turnstyles.

Above all, let's see some measurable improvement in the system itself - and no, the Star Trek computer voice announcing bus stops doesn't count. Give us something we can lean on when out-of-towners (and our own citizens) kvetch about exorbitant fares and unreliable service. Surely there's a better way?

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I agree with you. I realize that they may not have received the funding they rely on, but there are other options rather than just hiking prices. Fundraising for example. Accountability is important - and so is some creativity on their part.
If they want people to keep using their services, they can't just keep squeezing more money out of their customers. This is a service that a lot of people need to use - and for many of them, every quarter counts.

Posted by: Camille at February 9, 2006 9:51 AM

Camille:

You've hit the nail on the head. The transit system in London does merchandising with aplomb.

Tourist buy 'Mind the Gap' t-shirts, and you can even buy underwear with a subway route-map on them. They even have a transit museum that actually makes money.

What does the TTC sell? Tickets.

Posted by: St Dan at February 9, 2006 9:57 AM

Man, I would KILL for a pair of boxers with the Bloor-Danforth line on 'em. :)

Posted by: matt at February 9, 2006 10:10 AM

Definitely, St. Dan ... the Spacing buttons being a prime example. The TTC sucks at marketing itself.

Posted by: Gloria at February 9, 2006 11:11 AM

Who can I write angry emails to, in protest?

Clever ideas about selling TTC gear are only gonna work if we put them in front of someone who has the wherewithal to make it happen.

Posted by: Katherine at February 9, 2006 12:44 PM

"let's see a published report on where the money went."

just about every single procurement the ttc makes is listed in the reports section. it may not be organized worth crap but the info is there.

TTC operating budget:
http://www.ttc.ca/postings/gso-comrpt/documents/report/f2615/_conv.htm

TTC capital spending plan:
http://www.ttc.ca/postings/gso-comrpt/documents/report/f2614/_conv.htm

TTC wheel trans budget:
http://www.ttc.ca/postings/gso-comrpt/documents/report/f2616/_conv.htm

"Let's see some actual statistics on ride times and reliability of service,"

This is a more interesting statement that needs greater specificity. Depends what you mean by ride times. Time to travel from station A to station B? From Point C to Point D? That's an infinite amount of data. (think of the permutations) More pertinent I think would be comparison of the WAIT times for service levels, i.e. actual versus the stated goals.

Might be interesting to contact the TTC and ask them what statistics they keep (and what they publish) on this...

gso@ttc.ca (general secretary's office)

Posted by: nate at February 9, 2006 1:31 PM

i'd like to see some stats on how the fair hike affects the number of non-monthly-pass paying riders. When me and my gf are heading downtown, we'll often say it's only $4 ($2/token x 2) to get dowtown via public transit. Now it feels a lot more like $6, so we might just take a cab... I know the fair hike is only $0.25, but crossing that 2 1/2 dollar barrier feels like a lot more than it is, which is bad for ridership...

i would have liked to have seen a fair hike combined with a new transfer system that would allowed you to get on/off as many times as you like in 2 hours. I'd definitely pay an extra 25 cents for that, plus it would be great for the toronto economy. too often when i'm taking a street car home i see a restaurant i'd like to stop at, but i'm not willing to pay to get back on the streetcar after i pick up food... so i end up making food at home. ottawa has a system like this and it works great!

Posted by: rotenblog [TypeKey Profile Page] at February 9, 2006 2:08 PM

Come on now, this really only affects the people who pay cash. If someone pays cash the avg. 22 business days/month, they'll fork out $124 over the month. Tokens/tickets? $92. If however, you're a regular user of the TTC and are smart and buy a Metropass for $99, you have unlimited travel all month, no lineups to buy tokens or pay cash, plus that suckah's transferable.

Posted by: joe at February 10, 2006 11:25 AM

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